Prestige Marble Inc

Description of Work: I used Prestige Marble Inc to install marble in our kitchen.

Description of Work: We had cultured marble countertops and shower walls installed in two bathrooms several years apart. The first installation was flawless. The installer was very pleasant and did an excellent job. Five years later and everything still looks new. The second bathroom was done in summer of 2010. I was not at home when the installation occurred and the shower walls extended above the intended level--a minor thing that could have been avoided if I had been supervising. I also noticed several small "bubbles" or blemishes in the surface that did not affect the function of the marble and which most folks would not see--this again was minor. However, last summer I noticed a hairline crack near the faucet in one of the sinks. This sink was rarely used. I called about it and was told that the warranty period had passed but that they could send someone out to repair it for a fee. The flaw is hardly noticeable and so I have not had it repaired; it runs along a molded "lip" on the sink and may be due to inadequate finishing after the sink was removed from the mold. I tend to think that the quality control was not as good on the 2nd job. I would still use them again, but would make sure I inspected everything before the installers left.

Description of Work: Non granite composite countertop. Beautiful, to finish laundry room on top of w/d and around sink. They returned for another small job two months later. I had no problem. I would use them again. Better than granite.

Description of Work: Remove existing whirlpool tub, counter top and shower stall. Install cultured marble whirlpool tub, shower stall and counter top.

Description of Work: Improperly installed our marble shower and now we have major water damage to our sub flooring, ceramic tile, portion of our vanity cabinetry. There is no lip on the pan where the step up is to get into the shower. There is a gap between 1 shower wall and the pan that is 5/8 of an inch tall and a full 1 inch deep which we have filled this gap with backer rod to help fill the extremely large gap. The first time the owner came out (which was 3 weeks after we had notified him at the first of October of 2012) they did not even remove the caulk so they could visually see the issue. They were there less than 10 minutes and left and called back 24 hours later and said there was nothing they could do about it. My husband asked the owner to come back out the following week and that week went by until he finally called and came the following week. As requested, we had removed the caulk so he could see the issue and wanted to place a plastic strip where the problem areas are and re caulk. He told us that if we were wanting them to rip out the shower and replace it with a new one that was not going to happen. We thanked him for his services and would not allow him to do anything else to our shower. We have had several companies, including a restoration company that our home owners insurance company recommended, to come out and look at the issue and they have all said it was improper installation. They called the work that Prestige Marble had done, substandard workmanship and all agreed that the shower could not be repaired, but that we would have to get a new one. The owner of Prestige Marble is refusing to help us at all with the exception of "patching" our $1155.00 marble shower that had it been installed properly would have lasted us a lifetime. Now we have major water damage to our master bathroom and the "lack of guts" from Prestige Marble to admit they were at fault. We will never purchase anything from them again and will never recommend them to anyone. It should also be noted that the many shower companies that have consulted us on our issue were able to tell us who had installed our shower before we even told them because they have had many complaints on the same type issue and have received the same result as we have......NOTHING!!!

Description of Work: They redid our hardwood flooring. They charged $1.75 a square foot with stain.

Description of Work: Counter in laundry room replaced.

Description of Work: I used Prestige Marble Inc., a year ago. They made some additions to my shower.

Description of Work: We bought a marble sink and countertop from them. We also bought a silas stone counter in the kitchen and in the master bath.

Description of Work: They put in a new counter top and a new sink. They also added more lighting fixtures, put in a new stove, refrigerator and microwave oven. I supplied all of the materials and new appliances.

Description of Work: Prestige Marble installed countertops in my kitchen.