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POINSETT INTERIOR DESIGN SOLUTIONS

Interior Design and Decorating, Home Staging, Interior Painting,


Services we offer

MODEL HOMES, COMMERCIAL,Residental, Project Coordinator, NEW CONSTRUCTION, CONSULTATION, REDESIGN, DESIGN SEMINARS, STAGING, DESIGN SERVICES & WINDOW TREATMENTS, Blinds, Shades, Shutters, Home Staging, Home Improvements,

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
3.5
professionalism
3.0
responsiveness
3.5
punctuality
3.5
Showing 1-2 of 2 reviews

Patricia D.
07/2010
5.0
interior designers
  + -1 more
There were some difficulties with the painting job, but Ms. Lavender took care of them. The whole interior of my two bath, two bedroom home with difficult popcorn ceilings was redone, so some problems could be expected. When I asked for changes to the trimwork done by the flooring contractor, it was immediately done.
Description of Work: Ms. Sheryll Lavender, owner/designer of Poinsett Interiors, phone 864-884-5554, did a superb job in designing the interior of my house. I wanted to change the wall color, remove the carpeting and install hardwood flooring, and buy new living room furniture. Ms. Lavender spent over two hours at the initial visit to go over paint and flooring choices. She went throughout the whole condominium, making suggestions, but allowing me to make the final decisions. I found her to be personable and professional. She considered my preferences and saw to it that they were accomodated. On subsequent visits, she brought multiple samples for me to choose kitchen tile and hardwood flooring. I am very hard to please and tend to take a long time making a decision. Ms. Lavender was extremely patient and did not try to hurry me. It took 15 different tile samples and multiple trips before I could make a final decision. She arranged for me to visit a client's home to see the finished floor so that I would be satisfied with my choice. I think she went above and beyond what I expected. She met with me at the furniture store to help select the couch and chairs and fabric. This took over an hour. Ms. Lavender supervised the painters and flooring contractors with great attention to detail When there were problems with the painting, she worked to be sure I was completely satisfied before they were finished. During this several month period, I had to leave town for my daughter's emergency surgery and Ms Lavender took care of all the work while I was gone. When the painting and floors were finished-and they are beautiful-,she spent over three hours rearranging furniture, hanging pictures, and adding the finishing touches. She will assist me in choosing the living room rug when my new furniture arrives. She found new ways to use what I already had, rather than having to purchase new furnishings. Ms. Lavender is a talented designer and offered assistance with the complete redecorating of my home. I can't recommend her highly enough. Her knowledge and professionalism is evident in all she does. I have been very satisfied with her work and will continue to use her in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,580

Matthew K.
08/2007
1.0
interior designers
  + -1 more
Upon inspection, blinds over a Three Pane window are sagging in the middle. In the middle of the night (2 days after installation), the valance over the vertical blinds collapsed. When it collapsed, it made a tear in the vinyl. They came out and reinstalled the valence and indicated that he had someone coming to look at the floor. 2 weeks later sent an email to my wife, disclaiming all responsibility, blaming my wife s cat for the valence falling, and saying that we were difficult to deal with. I spoke to Ron, he had a confused story that: he was going to fix it, but his wife s lawyer said that they were not responsible, the cat could have done it, I could have done it, I was hard to deal with, he had done everything he said he would do, he was waiting on a call from the floor repairman...I told him that I was disputing the charge on my Credit Card, contacting an attorney, contacting the better business bureau - he threatened to sue me.
Description of Work: The contractor ordered custom blinds and had them installed.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$2,000

Response from POINSETT INTERIOR DESIGN SOLUTIONS
We installed an entire house of wood blinds for the member. After meeting him and talking with him we felt he might be a problem so we had the owner of the blind manufacturer do the installation. The 3 panel window has a one piece bar holding the 3 sections of blinds. Sometimes light will show at the top as no window is perfectly straight. We have asked the manufacture to adjust the blind to try to eliminate as much light as possible. We are waiting on the results. They said the valance over the vertical blinds on the sliding glass door sprang off in the middle of the night. We feel very strongly their cat caused the valance to come off causing a nick in their vinyl. We know that a valance with a number of clips securely pushed into the ridges cannot just spring off by themselves. We know the members had to drug their cat after this happened and they admitted their cat messed up the blinds in their old house. We are more than happy to fix and manufacture defect on any product we sell but we cannot fix floors damaged by the owner's cat. The manufacture has installed hundreds of blinds over the past 10 years and has never had a valance fall off before. We don't fell the member is being truthful.

    Contact information

    237 Merrifield DR., Greenville, SC 29615

    www.poinsettinteriors.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Interior Design and Decorating,
    Home Staging,
    Interior Painting,
    Exterior Painting,
    Holiday Decorating,
    Window Treatments,
    Florists,
    Carpet Sales and Installation

    FAQ

    POINSETT INTERIOR DESIGN SOLUTIONS is currently rated 3 overall out of 5.
    No, POINSETT INTERIOR DESIGN SOLUTIONS does not offer free project estimates.
    No, POINSETT INTERIOR DESIGN SOLUTIONS does not offer eco-friendly accreditations.
    No, POINSETT INTERIOR DESIGN SOLUTIONS does not offer a senior discount.
    No, POINSETT INTERIOR DESIGN SOLUTIONS does not offer emergency services.
    No, POINSETT INTERIOR DESIGN SOLUTIONS does not offer warranties.
    POINSETT INTERIOR DESIGN SOLUTIONS offers the following services: MODEL HOMES, COMMERCIAL,Residental, Project Coordinator, NEW CONSTRUCTION, CONSULTATION, REDESIGN, DESIGN SEMINARS, STAGING, DESIGN SERVICES & WINDOW TREATMENTS, Blinds, Shades, Shutters, Home Staging, Home Improvements,

    Contact information

    237 Merrifield DR., Greenville, SC 29615

    www.poinsettinteriors.com