Owner operated. No subs. Cost is determined by the job. No travel charge. Service fees apply. Extra charge for after hours service.
Business highlights
18 years of trusted experience
Emergency Services Offered
Services we offer
Housecleaning: ALL interior cleaning from ceiling seams down to baseboards; (@customer request) window cleaning, steam-cleaning carpet, hand-clean/polish furniture and laundry /wash, dry &/or fold.
She did a fair job. She was not on time. I don't think I would recommend her. She was being light, just seem to go over. I don't like waiting. I had to wait a while, so I would grade her average. She was not punctual. Her professionalism was good. I would not use services from Nina's Personal Touch in the future
Description of Work: I used house cleaning services from Nina's Personal Touch.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
$450
Amy M.
03/2011
5.0
house cleaning
+ -1 more
I was having Christmas events here and she went above and beyond to make certain that I didn't have to worry about how the house looked. This allowed me to focus on the entertaining and leave the rest to her. I am pretty picky and she was amazing - even to my husband who is more critical than I am if we are paying for house cleaning.
Description of Work: Nina cleaned the whole house top to bottom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kelly W.
10/2010
5.0
house cleaning
+ -1 more
The job was well done. She did a great job. However, the price was a bit high.
Description of Work: I used the services of Nina's Personal Touch on 1st of October. Her services included a top to bottom cleaning of my house which was 2500 square feet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$260
Ann Marie W.
08/2010
1.0
house cleaning
+ -1 more
First response was very good. She came right over to inspect the job required, provided a list of products she wanted me to purchase to do cleaning with, and set a date to begin the job. The day of the job she called 3 hours later than the time of set arrival to say she was having personal problems and would call to reschedule. I never heard back from her for 5-6 weeks. At that time she called to apologize for the lapse in time, saying she was feeling guilty for never calling back. I was very annoyed that I had spent $35.00 on specific brands and items to clean with that I didn't need or use, but most of all was upset that she didn't bother to reschedule or cancel out of the job. My only reason for using her in the first place, was the great reviews that were given her on Angie's List. A simple prompt phone call would have changed this whole review. Since then I found someone who is very reliable and an excellent worker. I count my blessings to have found her!
Description of Work: provided estimate.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
1.0
ERLENE N.
07/2010
3.0
house cleaning
+ -1 more
My wife dealt with them and don?t think she particularly cares about that lady. They said that we were too cluttered and they did not really want to do our house. I think we paid about $70 for that work.
Description of Work: We used Nina’s Personal over a year ago and it as set up for weekly house cleaning.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
$70
Ellen C.
07/2010
5.0
house cleaning
+ -1 more
Nina is great! She does an excellent job and she is always smiling! ......In the 24 years I have lived in my house it has never been this clean. And I have 4 dogs who live inside, so believe me when I say my house gets filthy. I am going to have Nina come every other week to maintain everything. It is truly a luxury to come home to an immaculate house that is super clean and smells super clean too! Nina is a keeper!
Description of Work: Cleaned ceilings, blinds, lampshades, baseboards, vacuumed and mopped hard surfaces, vacuumed drapes and carpet, cleaned bathrooms & kitchen, dusted everything in my 2700 sq. ft. house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Ralph C.
05/2010
5.0
house cleaning
+ -1 more
She is very good and very thorough. The quality of work is excellent. They are reasonably priced too.
Description of Work: I use Nina's Personal Touch for housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
JULIE H.
09/2009
5.0
house cleaning
+ -1 more
Nina is unbelievable. I found her through Angie's list, and I couldn't be any happier with her service. I've hired (and fired) many housecleaners over the last 20 years, and have never had anyone come close to the service that she provides. My husband and I are both very meticulous and I've always "cleaned up" after all my other housecleaners when I'd notice baseboards or other areas that they would miss or not go over very well. I have never had to go over any of her work, and I never even had to ask her to improve in an area. From day 1 she did everything I expected and even far more. She cleans much better than I ever did. Everyone comments how everything shines in my house and how they could eat off the floors - That's Nina! My home is large (over 4,000 square feet with cathedral ceilings and lots of high places) and she is truly amazing at keeping all my house meticulous - even those hard to reach areas. Before my house seemed like it accumulated dust very quickly, but it doesn't since Nina has been cleaning my home (over 1 year now) because she thoroughly cleans everything and doesn't do the quick duster-passerbys that I think others do. Also I've found that others are always great for the first few months, but then they get lazy and start taking short-cuts, taking advantage of your business. Not Nina, she takes so much pride in her work that everything is always perfect. I wish everyone could experience Nina's touch. Unfortunately I am going to be moving to Nashville, and my husband and I joke about taking Nina with us. We can't imagine going back to what we were use to all those years...changing cleaning people every so many months after they start getting lazy and taking advantage of their longer term clients. Thank you Angie's List for this service that found my best housecleaner (and most honest housecleaner) ever! I hope you can find one for me as I move to the Nashville area.
Description of Work: She does a thorough cleaning of my very large home, including sweeping, mopping, dusting, change linens (and washes and folds them), washes and folds my dirty towels, clean bathrooms, curtains, baseboards and ceiling border/trim, clean porches, granite countertops, polish stainless steel appliances, and miscellaneous extras that I ask her to do as needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Dorothy B.
03/2008
5.0
house cleaning
+ -1 more
Nina is very professional. She has been working for me for several months; every other week. She does a great job, her fee is within the going price (I pay $100 every other week) for comparable services. She is a fast worker and very thorough. I recommend her to anyone who desires a good honest, hardworking, thorough person to do their housecleaning. She stated that if she came every week, she would charge $75 weekly. However, since there are only my husband and I (and our border collie), I can get by every other week.
Description of Work: Normal housecleaning duties; i.e., vacuuming, dusting, moping, cleaning bathrooms, etc.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
CAROL B.
04/2007
5.0
house cleaning
+ -1 more
Nina is wonderful. She was recommended by a friend and we couldn't be happier with her work. My husband says she does a better job than I ever did! It is difficult to find someone who even does the laundry, but she is willing and does a wonderful job. She even does the baseboards on her hands and knees. I recommend her services highly.
Description of Work: She came and stayed about six hours. She did all the cleaning of the floors, carpets, bathrooms, kitchen, bedrooms and the laundry for our three bedroom house. We have her come on a weekly basis.
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*Contact business to see additional licenses.
Service Categories
House Cleaning,
Window Cleaning,
Upholstery Cleaning,
Drapery Cleaning,
Carpet Cleaning,
Blind Cleaning
FAQ
Nina's Personal Touch Cleaning is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
Nina's Personal Touch Cleaning accepts the following forms of payment: Check,Financing Available
No, Nina's Personal Touch Cleaning does not offer free project estimates.
No, Nina's Personal Touch Cleaning does not offer eco-friendly accreditations.
No, Nina's Personal Touch Cleaning does not offer a senior discount.
Yes, Nina's Personal Touch Cleaning offers emergency services.
No, Nina's Personal Touch Cleaning does not offer warranties.
Nina's Personal Touch Cleaning offers the following services: Housecleaning: ALL interior cleaning from ceiling seams down to baseboards; (@customer request) window cleaning, steam-cleaning carpet, hand-clean/polish furniture and laundry /wash, dry &/or fold.