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Mr. Rooter Plumbing of Greenville

Plumbing, Drain Cleaning, Water Heaters,

About us

Please review the hundreds of positive reviews we have received at either our website, Google or Facebook. At Mr. Rooter Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time. There's a reason they call us Mr.® Additional phone numbers - (864) 281-1402, (864) 990-1074, (864) 990-2724, (877) 766-8305. Additional DBA - Mr Rooter Corp. Social media: Facebook: https://www.facebook.com/greenvillemrrooter?ref=ts. Twitter: https://twitter.com/MrRooterGSP.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial plumbing & drain cleaning - faucets, kitchen sinks, garbage disposals, toilets, bath sinks, gas vents, water softeners, backflow prevention, sewer line, water heaters, clogged drains, pipe repair, septic tanks, video inspections & trenchless repairs.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.548 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
8%
3
4%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 48 reviews

Vic R.
01/2023
5.0
plumbing
  + -1 more
We had a mess with a plumbing leak under our foundation caused by a tree in our front yard. Cole Reeder and Jesus Nunez showed up and they were a blessing. They were both very knowledgeable and skilled. They completely replaced my waterline to my house, excavated through my foundation and fixed the leak then refilled the hole with concrete and fixed 2 toilets and 2 sinks that weren't working because they were completely clogged up with red dirt and tree root. Not only did they complete this task, they charged me less than their original estimated price. HIGHLY RECOMMEND!!!!
Description of Work: We had a mess with a plumbing leak under our foundation caused by a tree in our front yard. Cole Reeder and Jesus Nunez showed up and they were a blessing. They were both very knowledgeable and skilled. They completely replaced my waterline to my house, excavated through my foundation and fixed the leak then refilled the hole with concrete and fixed 2 toilets and 2 sinks that weren't working because they were completely clogged up with red dirt and tree root. Not only did they complete this task, they charged me less than their original estimated price. HIGHLY RECOMMEND!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pearson J.
06/2017
5.0
plumbing
  + -1 more
Russ and his team did an excellent job. They were professional, cleaned up well, and even plumbed things better than they were originally. They offered to come back and do as much or as little as needed when installing fixtures.
Description of Work: A complete replumbing of two back-to-back bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY BETH T.
02/2017
1.0
plumbing, drain cleaning
  + 0 more
I gave them a good mark for coming out emergently but it was downhill after that. Cleared enough of the roots to unclog the sewer, used a camera to view the line and said I needed 5 foot portion of line replaced, they would call me with an estimate to repair. Nothing after 2 days so I called them and they said they forgot to do the estimate. 2 days later they sent me an estimate for $1300 to repair. WAY overpriced and expensive. All told I would have been out over $2000 if I had used them. Called All Clear (see my review) plumbing who did the job for 4x less money!
Description of Work: Tree roots clogging sewer.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$650

Response from Mr. Rooter Plumbing of Greenville
We do apologize for not getting back to you with the estimate. This is not normal, as we only make money when we follow up on estimates and perform the work. Since your review, we have implemented new systems to make sure we don't miss any required estimates. In regards to giving us an "F" rating solely based on price, we don't feel that is fair. We came out promptly at no charge and also provided an estimate at no charge. Everything was up front. We do it this way so that the customer can make a decision if the price is appropriate for them and give them a chance if they want second opinions etc. To give a company an "F" because someone else is less doesn't really make sense. You can always find someone cheaper on any service or item that you purchase. It doesn't make the other companies bad. They might provide other value associated with the cost that others aren't providing. Or they might just be more on that particular job. That's just the way it goes sometimes. If you look at our other reviews here and on Google, you will certainly see that we are not an "F" company.

Nathaniel M.
10/2015
5.0
drain cleaning, plumbing, septic tank
  + 1 more
Septic system backed up. Fixed system with expert advise on how to keep it from happening again. We followed his instructions and have not had a problem since then.
Description of Work: Septic system backed up. Fixed system with expert advise on how to keep it from happening again. We followed his instructions and have not had a problem since then.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Gary M.
09/2015
1.0
plumbing
  + -1 more
The representative tells me that the toilet needs replacing and he only installs quality Toto Drake toilets that they don't sell at Home Depot because they are so good. I don't have the time to research this and let him do it. I later find out that was a lie and here is the Home Depot site that sells the toilet he installs for $262 [web link removed]. I was overcharged and lied to and feel taken advantage of.
Description of Work: Replace toilet.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$710

Response from Mr. Rooter Plumbing of Greenville
While we appreciate all reviews left on Angie's List, it is often more beneficial to call us directly and allow us to attempt to resolve the concern before posting a negative review. The Toto toilets that you are referencing are available on the HD website but are not kept in stock at HD. Our technician could not have gone to HD to pick up this toilet. They are stocked at the supply house we use and this is where we purchased the toilet. Typically the supply houses carry a better grade of parts and toilets than HD will and we try to install the best products possible. I understand that you felt the price was to high but the toilet was priced upfront from our price guide. You agreed to the stated price and we promptly and professionally fixed your problem, along with providing a warranty on the problem. Our customers are required to agree to all work and pricing up front via a signature so that there are never any surprises regarding the work being done or the price being charged. We can provide you with a copy of your authorization at the price you stated if you don't have a copy. Despite all of this, we are more than happy to attempt to work through any issue if you simply contact our office. Customer satisfaction is very important to us. It is a little late though once incorrect information has been posted on a website.

John N.
11/2014
5.0
plumbing
  + -1 more
Noticed water seeping from the ground. We have used Mr. Rooter (Anderson) in the past and was very satisfied. They came out 3 hours after the initial call. Alfonso quickly discovered the leak, and called for a tractor to located the broken pipe. The whole job lasted 5 hours. I would recommend Mr. Rooter in a minute.
Description of Work: Water leak outside. Quickly found and repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$693

Betty B.
08/2014
3.0
plumbing
  + -1 more
I did not think it was going to be so expensive.
Description of Work: I use to Mr. Rooter to stop leak and replaced some pipe and a motor.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$6,000

Response from Mr. Rooter Plumbing of Greenville
[Member Name Removed], while we appreciate the comments, we did give a price upfront in writing before we started the work and had you sign for the pricing. So while you might not have thought it was going to cost that, it certainly was not a surprise and it was a price that you agree to. I'm sorry you decided to rate us a "C" for that.

Matt R.
06/2014
5.0
plumbing
  + -1 more
They came out on short notice after we were unable to find anyone else in the area to come out that day and pump our septic tank. Within only a couple of hours they had the tank pumped and everything covered back up like they were never there.
Description of Work: Septic tank pumping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Glyn R.
01/2014
1.0
drain cleaning
  + -1 more
In response to our call about a commode that chronically backs up, the plumber arrived, flushed the commode a couple of times and told me that the toilet needed to be replaced. - at a minimum cost to me of $475. He did not ask any other questions, he didn't look i at the guts, nor did he ask if we have problems with any other drains. I called a competitor who also came promptly, asked some pertinent questions, fixed the problem (and a few other little ones as well), and charged $182, less the Angie's list coupon.
Description of Work: He took a 30 second look, gave me a price and left.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
5.0


Response from Mr. Rooter Plumbing of Greenville
I don't understand a customer ranking us an "F" on Angie's List when we came out to the home promptly, at no charge to the customer (we don't charge any service fee) and gave our professional opinion of what needed to take place. The amount of time spent coming to that opinion is not relevant and it is an opinion after all. Anyone is welcome to get multiple bids and opinions and you go with the person that fits your need best. It doesn't mean the other companies performed poorly. This customer requested a free estimate and we gave it. They didn't want the work done, so we moved on to those that did. There was no pressure from us to do the work. Angie's List should remove this negative review because we completed no work for the customer. Posting your displeasure over an estimate isn't relevant and a estimate is exactly that. An estimate.

Craig K.
12/2013
5.0
drain cleaning
  + -1 more
I did not get the contractor to my home as the problem was corrected before they arrived, but they were very punctual in returning my phone calls and scheduling an appointment. Their quote for after hours/weekend emergency seemed okay - maybe a bit high. Again, I corrected the problem and cancelled the appointment before they arrived, but they are very professional to work with.
Description of Work: I did not get the contractor to my home as the problem was corrected before they arrived, but they were very punctual in returning my phone calls and scheduling an appointment. Their quote for after hours/weekend emergency seemed okay - maybe a bit high. Again, I corrected the problem and cancelled the appointment before they arrived, but they are very professional to work with.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jeanette J.
12/2013
5.0
plumbing
  + -1 more
Our kitchen sink faucet started squirting water out the top the week before Thanksgiving. We needed to get it fixed fast! We called on the Friday before Thanksgiving and Mr. Rooter came out on Saturday at no extra charge. He was neat, prompt, knowledgeable, and worked quickly. He removed the faucet and put in another one. Our garbage disposal had been making very bad sounds, and we asked him to look at it while he was here. Knowing it was just a matter of time, we had him replace it. My bathroom sink had been been bugging me because the sinks was draining slowly and he checked it out. It was not clogged but the stopper did not come up high enough to allow the water to drain quickly. He adjusted it and now it works great. They offer a VIP program which saved us more than the cost of it and gives us discounts on future services. We are extremely happy with their service and will use them again when we need a plumber.
Description of Work: Removed kitchen sink faucet and installed a faucet we purchased. Removed and and installed a new garbage disposal. Adjusted the drain stopper in bathroom sink so it would drain more efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

Peggy T.
09/2013
5.0
plumbing
  + -1 more
Great! He arrived on time and located the leak and fixed it. He also checked another issue I was concerned about and located that the two of my toilets were leaking. He installed two new toilets which I absolutely love. They work so much better than my old runs and do not run and flush with one flush.
Description of Work: He located my leak causing the closet floor to be wet and also checked my toilets as they had a discoloration on the floor but were not wet. He found that they had been also leaking and due to improper installation the leaking water was being trapped between my slab and floor. Do to other issues related to my toilets I had him install two new toilets and he corrected the leak in the shower which was do to the shower head. While here he checked all my sinks and faucets and water pressure throughout the house. He also fix my shower door which was hanging for no charge! Very nice and prompt

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Brian M.
07/2013
5.0
plumbing, water heater repair
  + 0 more
Very well. Kevin was on time and explained everything well. He did a great job repairing the break.
Description of Work: Fix broken pipe above hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$857.55

Katherine K.
07/2013
5.0
plumbing, septic tank
  + 0 more
Arrived shortly after call was placed to office. Evaluated septic tank and contacted company to have it pumped. Evaluated house for any plumbing issues.
Description of Work: Uncovered septic tank for evaluation. Checked plumbing in house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Debbie O.
07/2013
3.0
plumbing, water heater repair
  + 0 more
We woke up Monday, July 8th to here running water. Upon investigating, we found water running through the pressure relief valve and into the waste system of our hot water heater. Contacted Mr. Rooter and he arrived to determined the pop-off valve was bad. After replacing this valve, and testing system pressures, he found the pressure reducing valve was also bad. We agreed to the price to have it repaired due to my husband's travel schedule but the price was at least twice as much as it should have been. Both parts would have cost no more than $110.00 so we paid approximately $500 for labor that was about 1 hour! My husband is a Senior Manager for a contractor and has substantial experience in pricing and estimating. They we professional, but the price was way out of line!
Description of Work: Replaced TNP valve and pressure relieving valve on our gas hot water heater.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$604.14

Response from Mr. Rooter Plumbing of Greenville
We very much appreciate you contacting our company for your plumbing issue. While we appreciate your concern about the pricing, we utilize a system upfront with all of our customers to assure that they know and agree to the price BEFORE we start any work. All of our pricing comes straight from our price book and is the same for all customers. We gave you the price in writing and requested that you sign off on the work and the pricing before we started, which you did. If there was an issue with the price, it should have been addressed prior to the work being completed. We do not force our work upon anybody and we would have been happy to leave and allow you to select another company if the price was such an issue. Giving us a poor rating after the work and pricing that you agreed to is completed is not very fair. We promptly showed up at your home at no charge and per your own admission, completed the job quickly and professionally. Regardless of anyone's expertise in pricing, nobody but us knows what our overhead and cost of business is and therefore what rate needs to be charged to make a modest profit. If you were to compare with the other big-box plumbers in town, you will find that our rates are actually very very competitive. We warranty all our work and stand behind our product and work 100%. If you have an issue five years from now, our company will still be here to quickly and professionally handle your problem. Again, we do appreciate the input and really do understand the concern about pricing. Our system of giving estimates is in place so that no customer ever uses our services without knowing, understanding and agreeing to the price before we start. We hope that you understand that our response is an attempt to give full honest disclosure to you and other Angie List members about how we operate. Our Angie's List ratings are very important to us and we take all input very seriously. It was our pleasure to serve you and we hope to earn your business again if you ever need a plumber.

Barbara P.
05/2013
5.0
plumbing
  + -1 more
The service was done promptly and with the highest level of courtesy.
Description of Work: Kevin arrived on time to replace the pressure valve regulator. This service was to fix a vibration in the pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Samantha V.
04/2013
4.0
plumbing
  + -1 more
I bought a faucet to replace a faulty one. I called Mr Rooter to install it for me. I was shocked when the bill came to $300. It only took him maybe 45 minutes.
Description of Work: My kitchen faucet was replaced.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Mr. Rooter Plumbing of Greenville
Thank you for your review and for your concern about our pricing structure. We use a simple method to alleviate any concern about price. We do not charge to come to your home and evaluate your problem. We then give a no-charge estimate with the exact cost of doing the needed repair from our price book. The customer then has to approve the work and sign off on the estimate before the work begins. The technician is happy to work through any price concerns at any point in that process. I hope this explanation helps! We hope to serve you again in the future. Please call our office if we can help with anything.

E vins M.
02/2013
5.0
plumbing
  + -1 more
Paul arrived on time and was very professional and pleased with his work.
Description of Work: Toilet leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry H.
02/2013
5.0
drain cleaning
  + -1 more
On time. Explained prob. Replaced pipe.
Description of Work: Replace clay pipe w/roots & install outside access.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$780

Sally M.
02/2013
5.0
plumbing
  + -1 more
After the job was done, Russ told us how to clean the pipe for a longer lasting solution, how much it would cost and how long it would take...We will do that in the spring...I would recommend him and Mr Rooter...Thanks..
Description of Work: We had a badly plugged two inch drain. Russ came quickly and got the job done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Joan G.
01/2013
5.0
plumbing
  + -1 more
Husband tired to fix toilet. Pipe broke, water sprayed every where. Mr. Rooter was there within the hour and rescued the whole situation.
Description of Work: Repaired two toilets and wall connections. Reseated both bowls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Barbara P.
12/2012
5.0
plumbing
  + -1 more
Michael arrived on time and performed all work effortlessly. There was no surprises in pricing everything was explained up front and in a courteous manner.
Description of Work: Replaced toilet and flange.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$757

Barbara P.
12/2012
5.0
plumbing, drain cleaning
  + 0 more
Michael arrived on time and performed all work effortlessly. There was no surprises in pricing. Everything was explained up front and in a courteous manner.
Description of Work: Replaced toilet and flange.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$757

David C.
12/2012
5.0
plumbing, drain cleaning
  + 0 more
The tech from Mr Rooter arrived on time and was very friendly. After we explained our problem, he examined the disposal to determine what the was causing the problem. He found that a child’s small fork had become lodged around the edge of the disposal. After working on it for a time, he was able to pry the fork loose and pull it out of the disposal, solving our problem.
Description of Work: Our garbage disposal had become jammed and would not work. We had tried to clean it out ourselves but could find what was causing the problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Mr. Rooter Plumbing of Greenville
Thank you for the nice feedback. We are happy we were able to solve the problem and that it turned out to be something simple.

Linda C.
11/2012
5.0
plumbing
  + -1 more
He came at the request of Liberty Mutual-home owners.
Description of Work: Replaced leaky washer valves.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250
    • 1(current)
    • 2

Contact information

1341 Rutherford Road, Greenville, SC 29609

http://www.mrrooter.com/greenville/

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Septic Systems,
Drain Pipe Installation,
Excavating

FAQ

Mr. Rooter Plumbing of Greenville is currently rated 4.5 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Mr. Rooter Plumbing of Greenville accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Mr. Rooter Plumbing of Greenville offers free project estimates.
No, Mr. Rooter Plumbing of Greenville does not offer eco-friendly accreditations.
No, Mr. Rooter Plumbing of Greenville does not offer a senior discount.
Yes, Mr. Rooter Plumbing of Greenville offers emergency services.
Yes, Mr. Rooter Plumbing of Greenville offers warranties.
Mr. Rooter Plumbing of Greenville offers the following services: Residential & commercial plumbing & drain cleaning - faucets, kitchen sinks, garbage disposals, toilets, bath sinks, gas vents, water softeners, backflow prevention, sewer line, water heaters, clogged drains, pipe repair, septic tanks, video inspections & trenchless repairs.
ask for details

Contact information

1341 Rutherford Road, Greenville, SC 29609

http://www.mrrooter.com/greenville/

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM