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JAIME THOMAS HEATING & AIR INC

Heating and Air Conditioning, Appliance Repair

About us

ADDITIONAL ADDRESSES PO BOX 3232 , MATTHEWS, NC 28104. ADDITIONAL PHONE NUMBER 8004101216 EXT4.

Reviews

3.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
33%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.7
value
3.5
professionalism
3.5
responsiveness
3.5
punctuality
3.7
Showing 1-6 of 6 reviews

Libby G.
04/2010
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
He is very professional. He wears a professional uniform. He and his family owned an appliance store.
Description of Work: They fixed my microwave. He fixed my dishwasher. He fixed my washer and dryer. He also fixed my AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

John W.
10/2008
1.0
heating & air conditioning/hvac
  + -1 more
The above scenario describes the sequence of events. Fortunately, this job was canceled before it had a chance to begin!
Description of Work: This is the story of a major duct-replacement job that thankfully, did not take place. After getting several estimates to replace my heating system ducts, I decided on yet another opinion. Thus, I called Jamie Thomas, who had just opened an office in nearby Simpsonville, SC. After several unreturned phone calls and one missed appointment, I finally had a meeting with Eric Childers, a "comfort adviser". He emerged from beneath my house and advised me that the situation was bad and that it would cost $4,700.00 to correct things. In all fairness, his analysis of my problem was well-presented, and at the outset, I was somewhat impressed. He "talked" a good game. But when I checked the ratings on Angie's List, I was stunned to see reviews that were anything but favorable. Noting that Jaime Thomas was a member of the local Better Business Bureau, I checked with them and found a number of actions in which the firm had been involved. When I raised the question of the firm being licensed in South Carolina, the representative of the Better Business Bureau suggested I check with the State Licensing Office in Columbia. That was the final strike-out. The State had no record of any license, either for my "comfort adviser", or for Jaime Thomas Heating and Air, Inc. After repeated questioning, the search came up negative. In all fairness, the letter bearing my written estimate from Jaime Thomas was written on letterhead marked Matthews, NC. While the firm and its employees may have been licensed in that state, being legal in another state, does not make them legal in South Carolina. When my "comfort adviser" called to ask when I wanted to start the work, I advised him that his price was too high and his reputation was questionable. End of discussion. I ended up using a local contractor, Ted's Heating and Air Conditioning of Fountain Inn. His price was more than $1,300.00 lower, his team totally professional, and the work superb. I plan to nominate him for Angie's list. All the above points out the value of Angie's List and the wisdom of doing major checking before embarking on major projects. "First learned is least burned".

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$4,700

Jennifer C.
08/2007
1.0
heating & air conditioning/hvac
  + -1 more
On 6/27/07, I contacted Jamie Thomas in reference to installing two (2) thermostats at my residence. Jamie Thomas stated that the charge was $69.00. On 6/28/07, they installed 2 A/C thermostats. They charged $233.45. The bill was itemized as 1) Diagnostic Fee - $69.95 and 2) Materials - $163.50. I supplied the thermostats and Jamie Thomas supplied no materials. I contacted them on at least 7 occasions. Persons I spoke with agree with me, but stated that a manager would have to call me back. No manager ever called. Finally, Nita stated that she had spoken with the Manager and he agreed that I was overcharged. We agreed upon price of $69. Nita stated that the check issued by my wife would be destroyed and not deposited. Nita asked that I issue another check for $69. After the experience, I had no faith that the check would be destroyed and in fact, it was not. I have made numerous phone calls. No persons have called me and Jamie Thomas seems unwilling to rectify the situation.
Description of Work: On 6/28/07, a representative of Jamie Thomas Heating and Air installed two (2) A/C thermostats. I provided the thermostats. The bill was itemized as 1) Diagnostic Fee - $69.95 and 2) Materials - $163.50.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$233.45

DANIELLE G.
08/2006
3.0
heating & air conditioning/hvac
  + -1 more
The technicians arrived on time to replace our central a/c system. They removed the 35 year old 8 SEER system and replaced it with a new 13 SEER system. They had previously provided an itemized list explaining our charges, as a majority of the cost was being taken care of by our home warranty provider. We were pleased with the timeliness in which they completed the work. However, when my husband and I asked for them to explain the work and tell us what we need to know about taking care of our system, they were very short and discourteous, telling us that we ''wouldn't understand, so we shouldn't worry about it.'' When I asked about itemized items (which we were paying for), we discovered that some of those items had not even been included on the work order. The technician offered to call the office and straighten out the cost so that we would not be charged as much, but this was a $300 error and we were only reimbursed $150. So, this did make me question this company's integrity.
Description of Work: Jamie Thomas sent technicians to replace our central air conditioning system for our 1500 sq ft home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$2,600

DEBORAH W.
06/2006
5.0
heating & air conditioning/hvac
  + -1 more
Jamie Thomas Heating & Air did a great job. My air conditioner now works great and keeps us cool. The workers were here quickly and they were polite and courteous. I was very pleased with all aspects of the service. I was happy with the price. I would recommend this company to others.
Description of Work: Jaime Thomas Heating & Air repaired the compensatory on my air-conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

06/2006
3.0
heating & air conditioning/hvac
  + -1 more
Jamie Thomas Heating & Air came here to repair the air conditioner that was not working properly. The end results were good and it is working great now. But they had to order a part, which took about ten days. They kept giving me reasons why they couldn t come out for a few days. I guess they did their best. I guess I would hire them again.
Description of Work: Jaime Thomas Heating & Air repaired our air-conditioner.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

    Contact information

    100 VERDAE BLVD, Greenville, SC 29607


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Appliance Repair

    FAQ

    JAIME THOMAS HEATING & AIR INC is currently rated 3.3 overall out of 5.
    No, JAIME THOMAS HEATING & AIR INC does not offer free project estimates.
    No, JAIME THOMAS HEATING & AIR INC does not offer eco-friendly accreditations.
    No, JAIME THOMAS HEATING & AIR INC does not offer a senior discount.
    No, JAIME THOMAS HEATING & AIR INC does not offer emergency services.
    No, JAIME THOMAS HEATING & AIR INC does not offer warranties.

    Contact information

    100 VERDAE BLVD, Greenville, SC 29607