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Gilstrap Roofing

Roofing, Gutters, Home Security Systems,

About us

Gilstrap Roofing, Inc. has been serving Greenville, Spartanburg, Anderson, Laurens, and the rest of Upstate South Carolina for over 75 years; longer than any other roofing contractor accredited by the Better Business Bureau. Our company has spanned across four generations of the Gilstrap family, and we still hold the same values today as we did back when our company was founded in 1935. No individual or company is perfect, but we have always done our best to keep our customers happy and fix any problems that may arise as quickly as possible. Our dedication to complete customer satisfaction is the reason why a large portion of our business comes from previous customers or referrals. Our experienced team provides a range of repair and replacement services for residential, commercial, and industrial customers. We are skilled in shingle roofs, metal roofs, and flat roofs and can handle any size project. If you are looking for a full-service roofing contractor that has extensive experience and who is fully licensed, bonded, and insured, look no further than Gilstrap Roofing. Your satisfaction is our ultimate goal.

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

We provide shingle roofing, metal roofing, low slope roofing, roof coatings, roof repairs, vinyl siding, gutter replacement, gutter covers, and window replacement for residential, commercial, and industrial applications. Estimates for replacements and storm damage inspections are free, roof repairs and general inspections are subject to minimum trip or service charges. Five year workmanship warranty on all roof replacements. No warranty available on repairs/maintenance.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$75

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.553 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
11%
3
2%
2
8%
1
19%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 26-50 of 53 reviews

Barbara G.
06/2016
1.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Willa Y.
02/2016
4.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0


Sandy R.
02/2016
5.0
roofing
  + -1 more
unknown
Description of Work: Removed old roof and replaced some of the roof boards. Covered with paper and replaced with architectural singles. Very pleased with the job they did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Leo P.
10/2015
1.0
roofing
  + -1 more
unknown
Description of Work: Called 2 times for estimate no response,no phone call.Not the type of company I want to use.Called another company they we out next day for estimate.They are going to replace my roof in about 2 weeks.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Gilstrap Roofing
Dear homeowner, Our office manager uses Google Voice in order to return calls and schedule appointments. We use it so we can track outgoing calls, how they are handled, and so we are able to find out what happened in cases like this. After looking into it further, it does appear that we attempted to contact you three times in order to schedule an appointment, with the first contact coming within an hour after your initial call. I am sorry that we were unable to reach you in the attempts we made. If you need anything in the future, you may reach me directly at 864.414.5138. Thanks, Brian Gilstrap

Carolyn E.
09/2015
4.0
roofing
  + -1 more
unknown
Description of Work: They came, they did put on a new roof. |They left.
Rating CategoryRating out of 5
Yes, I recommend this pro

David R.
07/2015
5.0
roofing
  + -1 more
unknown
Description of Work: New roof and decking repairs from storm damage. |Fast efficient crew. Quality materials and workmanship. |Thorough clean up of old roofing materials and waste.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

sandra C.
05/2015
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Debbie B.
04/2013
5.0
roofing
  + -1 more
My contact was Brian Gilstrap. He was courteous, punctual and brought several samples for me to choose from. The job was completed when I was told it would be and they cleaned up behind themselves and didn't leave a big mess. I thought I had a potential problem and called Brian. He came out promptly and re-assured me they would take care of any problems if they should arise, and they haven't. The work looks great and I would recommend them to anyone.
Description of Work: We had our house re-roofed, the original roofing had to be removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Diana W.
03/2013
5.0
roofing
  + -1 more
They came, gave an estimate, came and removed the old roof off the house and garage, and put a new roof on. They cleaned up after themselves. It looks good, and doesn't seem to leak anymore, which is what we wanted.
Description of Work: A new roof, with architectural shingles applied to older home. Looks good. Done in one day as promised, and on the day it was promised. they cleaned up the yard and were very responsive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rod B.
11/2012
5.0
roofing
  + -1 more
I have had leaks from my old roof and Brian Gilstrap and his crew were very attentive to my wishes of making sure I didn't have those problems in the future. The work around the chimney was tricky because of the way the stucco was applied when my house was built. They started work on time and did an excellent clean up job. Brain and his crew were easy to work with, courteous, and professional. The job was done well and I couldn't be happier. I got two estimates on the job and Gilstrap's estimate was four thousand dollars less than the other. Brian asked for no money until the job was completed. I own rental properties and Brian will be the first I call when I need roofing done again.
Description of Work: Gilstrap Roofing removed one layer of old shingles, replaced six sheets of OSB, laid new felt, treated hips and valleys, installed ridge-vents, re-shingled my roof and cleaned up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,130

Ruth K.
11/2012
5.0
roofing
  + -1 more
I called Brian Gilstrap a couple of months ago and he came out and gave me a quote on the work. We had some difficulties and had to postpone the work for a while. When I called him back last week, he said the original estimate was still valid and work could begin in a couple of weeks. Got a call from Brian on Oct. 31 asking if it was okay to start on the roof on Nov. 1 as they had rescheduled some jobs. Workers arrived around 7:45 am and went to work promptly. The guys did not stop for anything, even lunch, and finished the job around 5pm. They cleaned up all the debris used a leaf blower to clean off the roof, the porch and even the gutters. Since we didn't need any decking replaced, the estimate was correct as originally quoted. Can't say enough about how much I appreciate the work.
Description of Work: New roof on house and porch canopy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,675

Gregory M.
02/2012
5.0
roofing
  + -1 more
Max, Brian and John are the best in the business! I have never felt more confident in a contractor. The estimate came in right on budget and the work was completed in one day. Being that i have young children this was a bonus. I judged them on appearance professionalism and years in business. They have been around since 1935 i believe, which goes without saying they know what they are doing. They did an excellent job and I would say to anyone in confidence that this is the company you want to use.
Description of Work: Re-roof. They completely removed the old shingles tar paper and nails. Then replaced with new. They also hauled away all of the old materials.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Larry D.
12/2011
5.0
roofing
  + -1 more
The estimator came on time and was very professional. The estimate was fair and lower than 2 competitors. The workers arrived on time and completed the job in 1 and half days. clean up was very good.
Description of Work: Old roofing was removed. Two old powered vents were removed.3 sheets of plywood were installed to replace damaged areas. Entire roof was covered with felt paper and 30 year architectural shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Werner M.
11/2011
5.0
roofing
  + -1 more
Everything went as scheduled with no problems whatsoever. Excellent clean-up as well. So far no leaks. Very professionel and good communication.
Description of Work: They came out to do the estimate and therafter replaced all shingles with new ones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,225

Charmaine S.
06/2011
1.0
roofing
  + -1 more
I looked on Angie's List for a metal roofing company. I sent an email with my contact info and never heard from them. It seems they don't want my business.
Description of Work: I sent a message for this company to contact me because I want a metal roof... no one bothered to contract me. I'll give my money to someone else.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Gordon C.
02/2011
4.0
roofing
  + -1 more
It went really well. The estimator came out when he said he said. I submitted his estimate to my insurance company and they thought it was reasonable. They did the work in one day and it seemed to be a job well done. I was very satisfied with them!
Description of Work: They replaced my roof due to hail damage.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Ronald E.
09/2010
5.0
roofing
  + -1 more
Estimate visit was on schedule and professional with a complete explanation, also accompanied the insurance adjuster on their inspection several days later. The professionalism made selection of roofer much easier. The shingles were to be delivered the day before, but the supplier did not deliver until midday on the day of installation. The crew arrived before 7:00 ready to go; had old shingles removed by 10:30 waiting on new shingles. Job included stripping and roofing home and a work building and all was completed by 4:30pm same day. The crew was friendly and very effective with each member of the six person crew knowing their job and when to do it. The roof looks very good and with the heavy rain several weeks later, no leaks. Even the Dish antenna reception is still good, they lifted up only one leg at a time to place shingles under. They were slightly higher than the other roofer who gave estimate, but I am very happy with the choice of Gilstrap. Both my property and the home next door were done on the same day. Two crews at the same time, neat. My neighbor on the other side had Gilstrap do their roof several years ago and word of mouth was the main reason for selecting them.
Description of Work: Stripped and re-roofed my home and work building. Brian Gilstrap did the estimate and followed the job before, during and after.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,295

Kerstin H.
09/2010
5.0
roofing
  + -1 more
I found Gilstrap roofing professional, reactive, and no nonsense in their approach. My leaks baffled most roofers because they couldn't see anything wrong with the condition of the roof. I had a good conversation on the phone with them before they arrived describing the problem and when they saw the house we had a straight forward discussion on what work needed to be done. No big sales pitch or other fluffy discussion. When I called back to hire them and discuss a date (there was a delay of several weeks due to their backlog of work) the planning was always on track with no additional delays. They arrived the morning they said they would and the job was done early afternoon, clean up and all. The crew appeared experienced. They were careful, detail oriented, cleaned up reasonably well, and the roof looks good. They were responsive to my questions. I do regret hiring them to put the vents in the soffits....my handyman could have done it for half the price, but I did agreed to the quote. My recommendation is that they do good work on the roof, but there is no benefit to hire the roofers to do a woodworking job. While their quote was not the lowest, it was not the highest either. I am happy to pay a fair price for good quality work.
Description of Work: I had one part of my roof replaced (front half) due to a very poor roof job done by the previous owner 12 years ago where the nails were put in the wrong places. The shingles were in good condition, but with heavy rain there would be multiple leaks. In addition to removing and replacing 1 layer of shingles, a ridge vent was installed at the top of the roof face that was replaced and a 20 foot ridge vent was installed on the 2nd ridge of the roof as well. Vents were installed in the soffits around the entire house (1750 ft2 1 story house).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Dr. E.
07/2010
5.0
roofing
  + -1 more
We were extrememly pleased with the courtsey, professionalism, and workmanship of Gilstrap Roofing. They were responsive to our inquiries and provided us with a detailed analysis of what would take place and what the cost would be. They were on time for all of their appointments. The work crew was very careful in protecting our expensive gutters, shrubbery, and lawn. The old shingles and trash was collected and removed. We have had 2 rainy evenings since the roofing and have experienced no problems. We had another company give us a cost estimate and a timeframe for starting and completeing the job. Gilstrap Roofing was nearly $300 cheaper and used a higher grade shingle. We are extremely pleased their work and our purchase.
Description of Work: Gilstrap Roofing removed two layers of old shingles and the roofing paper. They replaced the roofing paper and added an ice and water guard where the pitch of the roof changed in order to prevent future leaks. They removed and replaced weathered roof boards, installed a ridge vent, and installed an architechural, premium grade shingle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Cyndi P.
06/2010
1.0
roofing
  + -1 more
The guys all seemed pleasant enough. But work was stopped nearing the end by the city because the company. didn't have a permit. Before they came, we had no leaks, but I wanted to go ahead and have the roofing replaced before we started having problems. They added too many air vents along the entire roof. They broke through the roof's wooden structure. I have had leaks upon leaks since they were here. I have called them out here several times to fix these things. Sometimes they fix a leak, but as for the destoyed framing, They said they'd come back. Never happened. They didn't clean up the nails around the house. My husband and I did our best, but we still wound up with a couple of nails in our tires. Will never use them again.
Description of Work: Removed two layers of roofing tiles and reroofed adding ridge vent along main roof line. Refelt. New flashing. New vent pipe collars. Remove power fan. Suppose to haul off all trash.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,400

Response from Gilstrap Roofing
I am sorry to hear about your unpleasant experience with our company. However, please know that the company changed owners after the time your job was done (9 years ago) and we experienced employee turnover as a result. We've had the same shingle crews working for us since 2005 and they do a great job. We routinely receive compliments on not only the quality of their work, but on the way they clean up as well. Again, I am sorry for the experience you had with our company. We take our reputation seriously and always do our best to satisfy our customers. The people who worked on your house haven't worked for us for nearly a decade, and I believe the issues that resulted in your dissatisfaction were largely due to the ownership change going on at the time.

Amanda P.
09/2009
2.0
roofing
  + -1 more
I called to ask if someone could come out and look at my roof and give me an estimate. They told me they would be out in a couple of days. They never showed nor called me back
Description of Work: They did return my phone call, but never came out to give me an estimate. Never heard anything from them

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Daniel G.
01/2008
5.0
roofing
  + -1 more
The estimate was the low of 3, very courteous, we chose the color we wanted. They would roof over or tear off depending what we wanted. Roof looks good, good 1" overhang. The ladders rested against the gutters and gutter covers, it pushed the covers back in a few spots but they came right back the next day and fixed that. The slots cut in the plywood near the peak of the roof for the vents was mostly less than 1" on each side, but will probably work OK. Provided a 2 year warranty from Gilstrap along with the 30 year shingle manufacturer warranty.
Description of Work: They arrived when they said they would, had a large crew of 6 or 7. They tore off the old roof and installed the new architectural shingles in 2 days. The roof is very steep. They installed new flashing and vent boots and also installed a new ridge vent. Very little damage to yard plants and cleaned up well.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

06/2006
5.0
plumbing
  + -1 more
We had another company do the majority of plumbing installation in our new home but knew Glen's had great prices on hot water heaters so we went with them. Two men were sent to do the job and arrived promptly at eight in the morning. The installation and the testing of the new system took about two hours. The water heater is extremely efficient and the connection to the water supply is very solid.
Description of Work: Glen's Plumbing installed the hot water heater in our new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Bonnie V.
06/2006
4.0
roofing
  + -1 more
They did a fine job on my roof as it looked very nice. They did a good job of cleaning up after themselves and even took a magnet around our entire yard to be sure they got all the nails picked up. I haven't had any flat tires yet so they must have done well. We had one small leak, however they came back and fixed it with no problems.
Description of Work: They tore off our old roof and installed a new composition shingle roof on my 2000 square foot home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,750

ANDREA G.
06/2006
5.0
home security systems, roofing
  + 0 more
This was a very good roofing crew and the workers were hard working late into the day. Our new roof looked good and the entire process went, as good as we had hoped it would. Most importantly they used a high quality shingle and it should last a long time under normal conditions.
Description of Work: They tore off the old roof and put a new shingle roof, on our 2500 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500
    • 1
    • 2(current)
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Contact information

1512 Easley Bridge Rd., Greenville, SC 29611

http://www.GilstrapRoofing.com

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Home Security Systems,
Siding,
Plumbing

FAQ

Gilstrap Roofing is currently rated 4.5 overall out of 5.

Sunday: 10:00 AM - 5:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 5:00 PM

Gilstrap Roofing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Gilstrap Roofing offers free project estimates.
No, Gilstrap Roofing does not offer eco-friendly accreditations.
No, Gilstrap Roofing does not offer a senior discount.
Yes, Gilstrap Roofing offers emergency services.
Yes, Gilstrap Roofing offers warranties.
Gilstrap Roofing offers the following services: We provide shingle roofing, metal roofing, low slope roofing, roof coatings, roof repairs, vinyl siding, gutter replacement, gutter covers, and window replacement for residential, commercial, and industrial applications. Estimates for replacements and storm damage inspections are free, roof repairs and general inspections are subject to minimum trip or service charges. Five year workmanship warranty on all roof replacements. No warranty available on repairs/maintenance.

Contact information

1512 Easley Bridge Rd., Greenville, SC 29611

http://www.GilstrapRoofing.com

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM