Description of Work: Replaced condensate drain tray, t/s fluctuations in freezer temperature
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$250
James S.
07/2014
5.0
appliance repair, small appliance repair
+ 0 more
Somebody came, he needed a different part and then he went on vacation so the part got lost in the shuffle so we had to get another part again. They are really good and no problem at all. It was under warranty. When he'd call me a few minutes before and tell me that he'd be here he was always here. He's very pleasant, very nice and if I asked him a question he'd show me what he was doing. He's a very pleasant person.
Description of Work: For appliance repair we had the GE person come out because it's a product from GE. It was for the refrigerator and it has something to do with the computer chip somewhere.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James S.
07/2014
5.0
appliance repair, small appliance repair
+ 0 more
Somebody came, he needed a different part and then he went on vacation so the part got lost in the shuffle so we had to get another part again. They are really good and no problem at all. It was under warranty. When he'd call me a few minutes before and tell me that he'd be here he was always here. He's very pleasant, very nice and if I asked him a question he'd show me what he was doing. He's a very pleasant person.
Description of Work: For appliance repair we had the GE person come out because it's a product from GE. It was for the refrigerator and it has something to do with the computer chip somewhere.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim S.
06/2014
5.0
appliance repair
+ -1 more
Service call was scheduled for 8 to 5, which was OK for retired folks, but would not have been that great for someone who couldn't be home all day. Repair tech showed up at 8AM, plugged his computer into the refrigerator, and exercised the icemaker. He immediately looked at the water diverter that spreads the flow out into the ice "mold" and discovered that the factory had left a little piece of tape in the diverter inlet. Once removed, everything works great.
Description of Work: Responded to warranty call on brand new refrigerator (1 day old) gushing water from ice dispenser and leaking onto floor
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Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
GE Factory Service is currently rated 4.8 overall out of 5.
No, GE Factory Service does not offer free project estimates.
No, GE Factory Service does not offer eco-friendly accreditations.
No, GE Factory Service does not offer a senior discount.
No, GE Factory Service does not offer emergency services.