Description of Work: I used Expert Air to correct the heater that wasn’t working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Erin S.
09/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Jennifer W.
06/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Biannual system check and air filter change. Service was fast, staff very knowledgeable and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles F.
05/2015
5.0
heating & air conditioning/hvac
 + -1 more
They are fantastic. They are a fantastic heating and air conditioning company that I ever met. We've had them for three years now. Words cannot express how good they are. I would be lost without them.
Description of Work: I used Expert Air for heating and air conditioning. We have a contract with them to check our heater and air conditioning. They come in twice a year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
Susan F.
05/2015
5.0
heating & air conditioning/hvac
 + -1 more
Great service! Jeff always does a great job.
Description of Work: Replaced HVAC filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Susan F.
07/2014
5.0
heating & air conditioning/hvac
 + -1 more
Jeff Carlin installed my HVAC system approximately 4 years ago. My original system had a lot of problems; it was installed by the builder. Jeff has done several jobs at my home and is very professional, prompt, and honest. He and his assistant, Robert, take care to clean up when they are finished and make sure everything is back in place. I have referred him to numerous new customers over the years and will continue to do so. He is up-to-date on the latest technology and has been very gracious to answer my many questions. Dee, the office manager, is very pleasant and punctual about returning phone calls. I can usual get her on the first call instead of getting a voice mail. I highly recommend this company for service checks, repairs, and new installations. They value their customers and your time. I have nothing negative to say about this company. An extremely happy Expert Air customer, Susan F.
Description of Work: Checked HVAC and replaced filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Bradford W.
05/2014
5.0
heating & air conditioning/hvac
 + -1 more
Whether it be the person who you call to schedule service or the technician who comes to your house, everyone at Expert Air is professional and polite. Calling when the technician is on the way to your house is an added bonus for the busy homeowner. The thermostat tutorial was done with patience and logical explanations, and the technicians were/are always willing to answer questions without making you feel rushed; they sit down with you and review something from the manual and the estimate or invoice, and they will even cuddle your dog!
Description of Work: Air filter replacement, system check (indoor and outdoor), and thermostat tutorial.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Charles F.
03/2014
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: Gave us an inspection of systems for no initial cost. Supplied us with very professional information of complete replacemen of system, followed by a quote which we thought was very reasonable and detailed. Since our system is still functioning we were encouraged to continue with it and signed a contract for two inspections yearly. The contract fee was half what we were paying to another supplier and the owner Jeff is very pleasant and easy to work with., Most important, highly knowlegeable and competent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stan S.
01/2014
5.0
heating & air conditioning/hvac
 + -1 more
He did an excellent job. He was at the house several times and was always prompt and cordial, I would give high marks for him. I will use him again in the future.
Description of Work: I used Expert Air Expert Air last summer. He put in a new air conditioner for me and took out the old one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Neil M.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
Jeff, Dee and his installation crew were fabulous from quote to start to finish! I emailed Jeff and Dee approximately 20 times, with questions - sometimes late in the evening - and they replied either minutes later or early in the AM the next day. Jeff was always clear, concise, cordial, punctual and did exactly what he said he would do. A co-worker recommended Expert Air to me and also raved about how honest and straighforward they were. These days service seems like an afterthought but the quality of the work Expert Air provided is a rarity and their work at customer satisfaction obviously paid off for us. I would recommend Expert Air to anyone wanting HVAC service without hesitation. Note that the size of the units estimated and the brands were different for multiple bids, so it is difficult to determine how to compare them to each other. I feel the Expert Air cost estimate was consistent with two other quotes - not the highest but not the lowest but well worth it!
Description of Work: Expert Air removed two HVAC units (upstairs and downstairs) from a residence, replacing with two brand-new units. They added one supply and one return to the upstairs master bedroom. Additionally, they added one supply and one return to a new downstairs room addition - replacing the crawlspace vents but looks like it was part of an original installation. Both units now have new air filter units, replacing the standard air filters on the air return ducts.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Dori F.
07/2013
5.0
heating & air conditioning/hvac
 + -1 more
Jeff completed everything on time and no mess during a very hot spell . Jeff was always a call away, came on time an did completed the work on shedule. He removed the attic unit it no issues and setup the new without one as well. When you think about getting something like that in an out of folding attic stairs, he did a great job! The unit looks great. Then house is cooler and warmer then it ever has and when my electric bill comes in every month it shows my house working as good or better then GREEN homes. This house as I mentioned is 20 yrs old and we only changed the air unit. Jeff is an easy guy to work with, very dependable and professional and didn't leave a mess.
Description of Work: Jeff offered to fix my old unit, not sell me anew one. That was awesome. But I'm not the type of person to but 1300.00 in something 20 yrs and rusted an hope it keeps together another few years. I spoke with Jeff about a new unit. Jeff updated me to a brand new 14 SEER unit and a new controller. He based everything on my needs, gave me options and then told me what would fit in spot where the old unit was to reduce cost. Then he worked within my budget to make it happen.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Expert Air is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: Closed
Expert Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Expert Air offers free project estimates.
No, Expert Air does not offer eco-friendly accreditations.
No, Expert Air does not offer a senior discount.
Yes, Expert Air offers emergency services.
Yes, Expert Air offers warranties.
Expert Air offers the following services: Installation, service and repair of heating & A/C.