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Duckett Plumbing Co, LLC

septic tank company

About us

Rapid Septic is proudly locally owned and operated. We have the heart of a small business , but with big business capabilities, and security . We are licensed, insured, and bonded. Our employees are screened and drug tested . We operate seven days a week, with no extra charge for Saturday and Sunday work . Our employees live throughout the upstate ; Anderson, Clemson, Easley, Powdersville, Greenville, Simpsonville, Greer & Spartanburg. Because our employees live in various areas in the upstate, we are local to , and live in , many areas. Our office is located in Anderson SC , and we have shop locations in Anderson, Greenville, and Spartanburg. We are proud of our five star rating on Home Advisor . Our rates are typically lower than our competitors, and with large jobs we literally save our customers thousands . But we stand behind our work and customer satisfaction is our primary goal .

Business highlights

55 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.3146 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
15%
3
5%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.1
responsiveness
4.5
Showing 51-75 of 146 reviews

ROBERT P I.
02/2020
5.0
I was wanting to relocate an old water heater. They advised me to just upgrade and replace with a newer unit. They got the whole job done in a couple hours for a great price. I'd recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

Ben B.
02/2020
5.0
No problems.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jack G.
02/2020
2.5
Soldering was not professional. The company management sent another technician immediately and fixed the soldering.

Rating CategoryRating out of 5
quality
1.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$400

William L.
02/2020
0.5
They are not experienced enough to diagnose a problem and fix it correctly. Could have saved a lot of money if they were knowledgeable. After they could not clear main clog, they were going to have to camera the pipes. Went to another plumber who fixed the problem with out the extra expense.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
2.5

$600

erik & n.
02/2020
5.0
I would without question use Duckett Plumbing again. It was a Saturday I called, needed my kitchen sink center faucet replaced, I provided the part and the tech replaced the center sink arm. Called them, and they helped within the same day, much appreciated! Only advise, ask what the guesstimate of charge would be upfront, this was a minor repair and I was surprised with the total charge. The money is not my issue here, just how expensive it is for such a minor fix...

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro

Carolyn T.
02/2020
5.0
Great and timely service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Dorothy T.
01/2020
5.0
Mike was very professional. He was very prompt. I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Betsy C.
01/2020
5.0
I emailed HomeAdvisor and then Duckett Plumbing called me within 5 minutes! Scott was very polite and accommodating to my schedule and came out the same day to fix my problem. James, the repairman, called ahead of time to let me know when he would be coming and was very prompt. He had to go get the parts but was back quickly to finish the job. Was thrilled to know they are also on call 24/7!!!! Thanks Duckett Plumbing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Ron H.
01/2020
4.5
They worked hard and got the job done.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

William M.
01/2020
2.0
The sink was unclogged when he arrived but he still charged me $100

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
3.5


Loretta j.
01/2020
5.0
I called for service on my tankless water heater. I was made a priority schedule due to no hot water. They came almost immediately. Diligently worked on the problem and quickly resolved my issue. Their price was very reasonable, the technician was very polite, the attention to service was awesome. Highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy E.
12/2019
2.0
Had to cancel appointments by contractor due to illness and emergencies. Most unreliable. Work was finally done well.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
2.0

$675

Sherry M.
12/2019
0.5
BEWARE OF PRICE GOUGING at my house for 15 min corrected valve on shower charge was $250 if you re going to have a min service charge this should be disclosed from the start I certainly would have gone elsewhere.

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
0.5


Shawn I.
12/2019
5.0
Repairman was polite and on time. They had the parts available to do the repairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Deborah G.
12/2019
5.0
Communication very prompt! Total professional service from start to finish. My old hot water heater was removed from the attic and replaced with a tankless unit housed outdoors. Hopefully, the hot water will be readily accessible. Yes, I would highly recommend Duckett Plumbing. 👍

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Tom k.
12/2019
5.0
Great service experienced and very knowledgeable I would highly recommend them to all

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob I.
12/2019
4.5
johnny was a very plumber and was quick to install and explained the working of the water heater.I thought the price was a bit high

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$1,300

Tammy T.
11/2019
5.0
Great. Quick response

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William R.
11/2019
4.0
very professional

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$285

Todd M.
11/2019
5.0
Very reliable and communication is great. Helped me through my whole project. This is a great company with great employees would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William A.
11/2019
5.0
no comment provided

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Barbara B.
11/2019
0.5
This is the WORST plumbing company you can hire. I had them replace a flush valve and it was not done correctly causing water to run I n the bathroom floor after I got home from working night shift. I had to use a fan to dry the wall. I texted them they came and fixed it as he hadnt placed it correctly then they wouldnt even off to fix where the water reached the wall behind the toilet,. I texted them and called them and they never returned the call they charged me $250 just for that and ruining the wall behind the toilet. FOR GODS SAKE DO NOT USE THIS COMPANY!!! they prey on people!!! I dont want them to call me cause they will cheat you!!!

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$250

Bobbbi O.
11/2019
4.0
Itemized Bill.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$325

Contact information

3211 Toscano Court, Greenville, SC 29615

https://www.duckettplumbing.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
1234
Trade License Expiration
06/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

septic tank company

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Duckett Plumbing Co, LLC accepts the following forms of payment: CreditCard
Yes, Duckett Plumbing Co, LLC offers free project estimates.
No, Duckett Plumbing Co, LLC does not offer eco-friendly accreditations.
No, Duckett Plumbing Co, LLC does not offer a senior discount.
Yes, Duckett Plumbing Co, LLC offers emergency services.
Yes, Duckett Plumbing Co, LLC offers warranties.

Contact information

3211 Toscano Court, Greenville, SC 29615

https://www.duckettplumbing.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day