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Crandall Heating and Air, Inc.

Heating and Air Conditioning, Air Duct Cleaning, Natural Gas Lines

About us

Heating and A/C Business in business since 1972.

Business highlights

52 years of trusted experience

Services we offer

Heating and air conditioning repair and replacement, gas, electric & oil furnaces.

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-18 of 18 reviews

Victoria P.
12/2022
5.0
heating & air conditioning/hvac
  + -1 more
My heat stopped working during Xmas weekend we called and left a message and within minutes David the owner called us back on Christmas Day ! And worked us in immediately! We were amazed he called us back so quick !! Sent Jeremy out and he did an awesome job !! Very professional and accessed the situation immediately! They all did an incredible job from start to finish !! We have used them for years and always will ! I would give them 6 stars if I could !
Description of Work: We needed a new motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David W.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have used Crandall Heating and A/C in the past. This time they installed a new heatpump for us.As before they are top notch as indicated by my rating. |I would not even consider changing to another provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,350

Carolyn E.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went fine. He warned me it was going to COST. But when one has 2 choices and the first one is freezing for 2 nights, as I told him, and quot;Which one do you think I would choose?and quot; You got it.
Description of Work: He had to trip the switch to restart my furnace and change the filters. I had run out of oil that morning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Janet G.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
He came out the next morning after my frantic call the night before because my heat was off. That day was the day Atlanta shut down because of the weather. I was so happy to see him. He fixed the problem right away and I had heat before the ice started. I am having him back in the spring to check thA/C.
Description of Work: Checked all the furnice and fixed the problem in the thermostate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael B.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
I was referred to me another HVAC tech, whom I'd worked with in the past. I called them for this downstairs furnace issue, after extreme cold temperatures in the area caused my furnace to not be working properly. After two visits, their response was I needed a new furnace, for $2,800. Checked Angie's for a 2nd opinion, and called Crandall's. Keith came out as soon as he could, and spent about 45 minutes inspecting our unit. The condensation trap was clogged and the unit wasn't draining properly and cycling it's coolant system for the 92% efficiency unit we had. In the end, Keith was shocked someone told me they wanted us to replace our furnace, as the 10 year old unit was in and quot;excellent shape.and quot; Crandall was punctual, honest, and most importantly, able to save me a lot of money.
Description of Work: Inspected furnace problem. Heat would come on for 5 minutes, then stop for 30. House never got up to the temperature on thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Cynthia Y.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
Keith installed a new circuit board to my furnace and updated the wiring to the unit. Two separate visits. He was prompt and professional. I would definitely use this company again!
Description of Work: Keith installed a new circuit board to my furnace and updated the wiring to the unit. Two separate visits. He was prompt and professional. I would definitely use this company again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Suzanne H.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
On time, returned calls, worked with us well. Gave detailed estimates and honored quotes.
Description of Work: Installed heat pump A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Carolyn E.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
It went smoothly. I have used this firm for over 20 years; since early 1980's when we (husband, daughter, and me) resided in Lyman, S.C.
Description of Work: He serviced my furnace. Changed the filter, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105.25

Roosevelt T.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
fix
Description of Work: Called about a problem with my gas furnance being out. Mr Crandell told me that some one would be out that afternoon. Was very Nice on the phone. His service tech showed up at about an hour after he told me. Keith was his name. He was very professional and fixed my problem. He knew his job very well didn't sugarcoat nothing. After fixing my problem i ask him if he could install a new thermostat and he did with no hesitation. Now that's great service. Thanks Crandall Heating and Air Conditioning For the Great Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172.25

Conrad P.
02/2011
5.0
heating & air conditioning/hvac
  + -1 more
An excellent experience. Keith called before coming, performed service in a timely manner, at a reasonable cost, and a courteous manner.
Description of Work: Replaced faulty thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152

Conrad P.
02/2011
5.0
heating & air conditioning/hvac
  + -1 more
Service tech was dispatched within the hour after I called to say that our furnace was not working. His examination and tests indicated a faulty circuit board on the furnace. The part was ordered and installed the following morning. We're very pleased with the prompt response, fair price, and professional attitude of everyone associated with this company.
Description of Work: Replaced a defective printed circuit board in 18 year old furnace.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$407

Scott P.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
The whole process took two and 1/2 days because Mr. Crandall needed a part. It might seem like a long time but he was on top of it all the way. The nicest part was he did some research and found out that the unit was under warranty, something I did not know. So I did not have and parts expense. For the effort he expended the labor cost was very much more than competative, it was great. USE HIM !!!!!!!!!!
Description of Work: I had a short in my A/C system. Mr. Crandall got the part for me and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

William & Margie B.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
I will use him again. He was prompt and he was here when he said when he would be. He did the work when he said he would do.
Description of Work: Crandall Heating and Air Conditioning diagnosed an issue with our air conditioner and installed a new thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

David W.
02/2010
5.0
heating & air conditioning/hvac
  + -1 more
My current Heat pump was about 16 years old. Mr. Crandall installed a new one in a timely and professional manner. Work was done as quoted and everything works as it should.
Description of Work: Had a new heat pump installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Kathryn H.
05/2009
5.0
heating & air conditioning/hvac
  + -1 more
We've had A/C and heater problems on and off since we moved into our house 9 years ago. We finally decided that it would be better to replace the entire dying system than to continue prolonging it's sad existance. We had 5 quotes and not only was Mr. Crandall's one of the most reasonable (two were in the $8K range - the rest ranged all the way up to $14,000 for similar systems), but he was prompt, with a nice group of guys who were always very personable. He started the day he said he would, they kept us notified of what was going on, and they made sure that we were completely satisfied. We definitely could have paid more for a larger company, but we were VERY happy to have found Mr. Crandall!
Description of Work: Our Heater (electric) and A/C system was completely replaced, with a new intake, and a 3-zone system installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,300

06/2006
5.0
heating & air conditioning/hvac
  + -1 more
Crandall Heating and Air is a very reliable company that provides quality service. I have been using this company for over 20 years. I am always happy with the service and the results. They are always on time and the workers are courteous and professional. I would highly recommend their services to others.
Description of Work: Crandall Heating & Air did routine maintenance on our air conditioner. They come here twice a year to keep our heat and air working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

WILLIE S.
06/2006
5.0
heating & air conditioning/hvac
  + -1 more
He is a very honest man. He is here when scheduled. I have no worries and I feel very comfortable leaving him in my home alone. It is nice to have someone so trustworthy. His work is great too. My air conditioner works great. I always tell others about his great service.
Description of Work: Crandall Heating & Air came here to repair our air conditioning system when we were having a problem with the blower or fan. He also provided our regular maintenance on our heating and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

06/2006
5.0
air duct cleaning
  + -1 more
They've been excellent. We've had them come out repeatedly for other jobs in the past. They are very reliable and their work is good. If they give us a time on when they will be here, they are here at that time. They are easy to get along with and their pricing is reasonable and competitive.
Description of Work: They installed new heat and air ducts into our new addition which included the bathroom and porch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

    Contact information

    3620 Pelham Road #319, Greenville, SC 29615


    Service hours

    Monday:
    8:00 AM - 6:30 PM
    Tuesday:
    8:00 AM - 6:30 PM
    Wednesday:
    8:00 AM - 6:30 PM
    Thursday:
    8:00 AM - 6:30 PM
    Friday:
    8:00 AM - 6:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    Yes
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning,
    Natural Gas Lines

    FAQ

    Crandall Heating and Air, Inc. is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 6:30 PM

    Tuesday: 8:00 AM - 6:30 PM

    Wednesday: 8:00 AM - 6:30 PM

    Thursday: 8:00 AM - 6:30 PM

    Friday: 8:00 AM - 6:30 PM

    Crandall Heating and Air, Inc. accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Crandall Heating and Air, Inc. does not offer free project estimates.
    Yes, Crandall Heating and Air, Inc. offers eco-friendly accreditations.
    No, Crandall Heating and Air, Inc. does not offer a senior discount.
    No, Crandall Heating and Air, Inc. does not offer emergency services.
    Yes, Crandall Heating and Air, Inc. offers warranties.
    Crandall Heating and Air, Inc. offers the following services: Heating and air conditioning repair and replacement, gas, electric & oil furnaces.

    Contact information

    3620 Pelham Road #319, Greenville, SC 29615


    Service hours

    Monday:
    8:00 AM - 6:30 PM
    Tuesday:
    8:00 AM - 6:30 PM
    Wednesday:
    8:00 AM - 6:30 PM
    Thursday:
    8:00 AM - 6:30 PM
    Friday:
    8:00 AM - 6:30 PM