Benjamin Franklin Plumbing

well, septic tank company, sewer cleaning company

About us

As one of the fastest growing franchises in the country, Benjamin Franklin Plumbing & Septic proudly embodies the traditional values of hard work, community spirit, and education the founding founder they're named after is known for. This is especially apparent with the way the company treats both customers and employees. Benjamin Franklin Plumbing provides all employees with a thriving work environment including continuing education to keep up with the latest methods and technologies in the field. In turn, the employees themselves go out of their way to be there for each customer, from providing quality plumbing services to upfront pricing and energy efficiency tips. Additionally, Benjamin Franklin offers flexible financing options and special discounts to military personnel, policemen, firefighters, and EMS. Call now to schedule a service and receive accurate results and peace of mind. The punctual Greenville plumbers are also available 24/7 for any emergency plumbing.

Business highlights

22 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.3163 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
25%
3
7%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
3.9
responsiveness
4.6
Showing 126-150 of 163 reviews

Sandra M.
04/2015
4.0
The men were very professional and did the job quickly although I thought it a little expensive. I was somewhat shocked at all the "add ons" offered and how agreeing or not agreeing to them affected the overall cost of the project.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

David P.
02/2015
0.5
15 minutes of work for 370. dollars then strongly suggested i go with a restoration co , he knew i foolishly agreed that was another 2000 dollars my cost 1000 for a deductable and a claim to my insurance

Rating CategoryRating out of 5
quality
3.0
value
0.5
responsiveness
0.5


Jimmy T.
10/2013
5.0
A 1 service. Very superior customer service. Very fast response to notifying and recommending a A1 contractor. Superb advisory company!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Rober M.
09/2013
5.0
The repairman arrived ON TIME!!!! I have had several very negative experiences with other vendors on this issue. The repairman was neat, courteous and clearly explained the problem, the repair options and costs. I will definitely use this company for any further plumbing repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James S.
02/2013
N/A
Did very good Job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

David A.
09/2012
N/A
Expensive (because they work off of a "standard price list") but I have seen this practice before. All in all a great guy to work with and the job got done quickly and efficiently.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Arthur J.
05/2012
N/A
For the highest quality and professional work call Ben Franklin. It's also the most expensive. You get what you pay for.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

SHARON M.
10/2011
N/A
Great Job, on time.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Glenn R.
05/2011
N/A
On time and Michael was very good as both the seller and installer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

JOSEPH M.
01/2011
5.0
VERY RELIABLE WORK THE WORK THAT WAS DONE VERY PROFESSIONAL WILL BE USING THEM FOR ALL MY ADDL WORK

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joy C.
03/2010
4.0
on time=worked in the dark=- great guy

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Tom H.
12/2009
N/A
.

Rating CategoryRating out of 5
quality
1.0
value
3.5
responsiveness
3.0

Yes, I recommend this pro

Lora M.
11/2009
N/A
`

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

David Q.
07/2009
5.0
The company called and scheduled service for 8-10AM. Office called to keep me informed of serviceman's arrival time. Serviceman arrived at 8:30. Handled the call quickly and professionally. Highly recommend Benjamin Franklin Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

kathy l.
06/2009
1.0
the tech showed up and said i neededa thermostate on the heater put one on then tested element siad i needed a elementon the top of heater him being a professional I took his word that this is what was wrong $345.00 later still had no hot water that night. Called back said he would do a test but couldn't come back till the first of the week. water was only111 degrees and there was only enough hot water to fill the bath tub 2' and then you were out he did a flow test and there was only 15 gallons of hot water in a 50 gallon tank terriable experience hot water tank not fixed out money would not recommend to anyone

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
3.5


jo s.
06/2009
5.0
prompt,courteous,knowledgable. they couldnt make the original appointment and scheduled for the next day and gave me an extra $50 credit. not many businesses will do that

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

3307 New Easley Bridge Highway, Greenville, SC 29611

https://www.benfranklinplumbinggreenville.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
23-368-23056
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
septic tank company,
sewer cleaning company

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Benjamin Franklin Plumbing accepts the following forms of payment: CreditCard
No, Benjamin Franklin Plumbing does not offer free project estimates.
No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
No, Benjamin Franklin Plumbing does not offer a senior discount.
Yes, Benjamin Franklin Plumbing offers emergency services.
Yes, Benjamin Franklin Plumbing offers warranties.

Contact information

3307 New Easley Bridge Highway, Greenville, SC 29611

https://www.benfranklinplumbinggreenville.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day