We maintain & repair existing irrigation systems. We also test, repair & install backflow prevention. Locally owned & operated, licensed & insured, DHEC certified. "Expert service at a fair price."
The repairman arrived exactly on time and was highly trained to diagnose and repair irrigation problems. I highly recommend All About Irrigation if you want the job done correctly
Description of Work: Irrigation Zone and General maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Richard V.
07/2019
5.0
irrigation systems
+ -1 more
They did an excellent job. They were just good and nice guys.
Description of Work: Sprinkler Repair Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from All About Irrigation
Thank you for your kind comment, Hope to see you again, All About Irrigation
Cindy G.
06/2019
1.0
irrigation systems
+ -1 more
I called and spoke to Tom and explained my situation. He said he just walked into the office and that he would call me back in 5 minutes after he got his appointment book. I said no problem. An hour later, I’m still waiting! If you can’t do the job, be man enough to say so! Another one to add to my “Do Not Call” list. If you can’t return a call, I can’t expect you to show up for the job.
Description of Work: Issue with potential leak with irrigation system
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from All About Irrigation
I am so sorry [Member Name Removed] this happened to you, glad to say and sorry to say we get masses of phone calls in the spring, it is easy to forget who you have just talked to, we have to tell people we have a weeks waiting list, most say well if I don't find anyone else,some even cancel, he may have been looking for an opening then got side tracked. The spring is crazy we would be happy to see you again, best wishes, All About Irrigation
Shawn J.
05/2019
1.0
irrigation systems
+ -1 more
Poor Customer Service by Tom | I reached out to All About Irrigation seeking assistance troubleshooting my current irrigation system. Tom called me today (05/10/19) to explain their services and fees. I was ok with everything up to the point when i received his response about schedule availability. I simply asked if they had availability next week possibly to come out and review the system with me. He laughed at me and said no way, and that the earliest availability they had was 05/21. I replied that I understood they were booked and was hoping for something sooner. I mentioned that if I hadn't had any luck with anyone else by that time, I would reach back out. At that moment, he hung up on me without another word. I thought maybe he was disconnected, so I called back and simply asked if this was All About Irrigation, he said yes. I asked if he had hung up on me and then he started cursing at me for no apparent reason, telling me not to bother him, and then hung up on me again. I simply don't understand the necessity for Tom's behavior. All I was seeking was assistance troubleshooting my irrigation system. I certainly didn't mean to offend Tom, and still do not understand how I may have. I see all the reviews, raving about this company and its service. Unfortunately, I did not have the same experience. I hope anyone considering All About Irrigation of Greenville, SC has a better experience than I had today. I was very disappointed in Tom's attitude and poor customer service. He did not represent his business well today. As a final note for Tom; Brother, I am truly sorry that someone, somewhere has wronged you in life, but you cannot treat people in this manner and expect them to be a patron of your business. I am moving on and putting this behind me, but will never contact nor recommend this business based on my initial interaction with Tom.
Description of Work: Troubleshooting Irrigation Control System
Rating Category
Rating out of 5
professionalism
1.0
Response from All About Irrigation
I am so very sorry you had a bad experience, spring is a terrible time of the year, we have a two week waiting list, with people canceling saying I found someone else, and such, most say well if I don't find anyone else, hopefully next time you will catch you thoughts about irrigation when we are not so busy, we offer a spring start up for 79.00, that would have answered all your question with the guy in the field at your house, Best Regards, All About Irrigation
John B.
10/2018
2.0
irrigation systems
+ -1 more
at our home for 90 minutes and replace the top half of a valve and adjusted sprinkler heads. charges $79 per hour. he said if he has to dig he charges $79. recommended finding local kids to dig. would not recommend to find an irrigation leak!
Description of Work: finding leaks in our irrigation system.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$139
Richard L.
04/2018
5.0
irrigation systems
+ -1 more
The owner Tom Kaiser is always professional and responsive. We usually get Charles as our technician. Charles is friendly, on time, thorough and knowledgeable. Fantastic service as usual. I have them come out twice a year and will continue to do so in the future.
Description of Work: Spring turn on service. AAI comes out to turn the irrigation on. All zones and heads are checked, replaced as needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Peggy T.
11/2017
5.0
irrigation systems
+ -1 more
Small leak they had to hunt but they gound it. Very nice
Description of Work: Soggy yard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Lee M.
10/2017
5.0
irrigation systems
+ -1 more
The test was completed with no issues.
Description of Work: Greenville Water System mandated backflow test of my irrigation system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
CHARLES C.
10/2017
5.0
irrigation systems
+ -1 more
I was extremely impressed. The representative was on time, professional, efficient and knowledgeable! The problems were identified and I was very pleased with the estimate. We moved forward with the repairs and the system is operating perfectly now! Great experience and they were a pleasure to work with! I will certainly call them again if needed and strongly recommend them.
Description of Work: Called them to come out to analyze the problem with my system as it would not start and provide me an estimate of the needed repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RONALD N.
09/2017
5.0
irrigation systems
+ -1 more
Great job. Happy with the work and the price.
Description of Work: Put in a couple sprinkler heads and ajusted the remaining heads.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from All About Irrigation
Very Glad to hear That, Best Regards, Mj
cliff M.
08/2017
3.0
irrigation systems
+ -1 more
did not fix problem , was going to charge more if he had to come back
Description of Work: fix irrigation problem
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Response from All About Irrigation
I am so very sorry to hear that, we warranty our work for 90 days, we would have been glad to come back, MJ next time call us and complain, Mj
Gerald I.
08/2017
5.0
irrigation systems
+ -1 more
The team arrived on time and was able to get everything squared away quickly and professionally. Excellent service and a great team. Would recommend to anyone that needs irrigation work.
Description of Work: Irrigation system malfunction
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$101
Response from All About Irrigation
Glad to hear, Best Regards, Mj
Moira A.
07/2017
5.0
irrigation systems
+ -1 more
They did great work - came on time - repaired and replaced several sprinkler heads, tested the entire system, readjusted spray areas for optimum coverage and reprogrammed (and explained) my timer which I could never figure out how to do. Super Excellent company - no hesitation to recommend to others. In fact my neighbor saw them working and had them repair some areas for his house after they finished with mine.
Description of Work: I had broken sprinkler heads and some uneven spray patterns
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Response from All About Irrigation
Very Glad to hear, Best Regards, Mj
Gilbert S G.
07/2017
5.0
irrigation systems
+ -1 more
I am very pleased with All About Irrigation. Their work is top notch and could not have asked for a better irrigation system. The quality was great, the communication was consistent and the timing for completing the work couldn't have been better. One thing that really stood out for me is that the owner Tom always kept me in the loop about every aspect of the project. This company will definitely be who I call the next time I need anything having to do with irrigation. Thanks All About Irrigation!!
Description of Work: I needed a three zone irrigation system installed in my backyard. I decided to go with a water saving sprinkler head system which cost a little bit more but will ultimately save me money overtime.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,550
Response from All About Irrigation
So very good to hear, Best Regards, Mj
Howard C.
06/2017
5.0
irrigation systems
+ -1 more
Chris arrived on time and adjusted two sprinkler heads to keep from over spraying the road. He then replaced a head that wasn't working. I have used this company for the past several years as needed to replace or adjust heads. I have always been please with their work.
Description of Work: Replace one sprinkler head and adjust other heads.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$118
Response from All About Irrigation
Great to hear, Best Regards, Mj
Joe C.
07/2016
5.0
irrigation systems
+ -1 more
Tom sent his man Michael over an within a short time he found were the line from the controller box was cut and made the repair . He got the system running, adjusted all the heads and replaced two that were leaking . I was expecting the worse, but I'm very happy I called All About Irrigation and the price was very fair.
Description of Work: Purchased a home with a sprinkler system that wasn't working. Didn't know what the problem was or if it was a working system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Joe C.
07/2016
5.0
irrigation systems
+ -1 more
Tom sent his man Michael over an within a short time he found were the line from the controller box was cut and made the repair . He got the system running, adjusted all the heads and replaced two that were leaking . I was expecting the worse, but I'm very happy I called All About Irrigation and the price was very fair.
Description of Work: Purchased a home with a sprinkler system that wasn't working. Didn't know what the problem was or if it was a working system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
John S.
05/2016
5.0
irrigation systems
+ -1 more
I don't normally write reviews, but I had to in this case. First I would like to say shame on me for trying to get our sprinkler system working so late in the season (I'm from the north and not used to early spring). We inherited a system when we bought our house that never worked (according to the previous owner). That said, we spoke with several companies that were extremely expensive (one quote was almost $4,500) and none of them could get to us for weeks, if not months. I spoke with Tom late in the afternoon, and a tech came out to check out what we needed the next morning. The following day Tom (the owner) came to give it a look over as well and give me a ballpark estimate. I was extremely comfortable with Tom and his company, and they could start right away! The next day David came to work on our system. Within a week, our system was working, repaired where it was needed and we had an additional zone put in. I couldn't be happier with the service, price and professionalism David performed for us. He explained things thoroughly, was very courteous and went out of his way to make sure we were happy. I highly recommend All About Irrigation and will definitely be using them in the future!
Description of Work: Repairs to current system, added a new zone
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
George C.
05/2016
5.0
irrigation systems
+ -1 more
Mike was most thorough, digging 2 ditches and stayed on his hands and knees for most of his 3 hour visit. I would strongly recommend All About Irrigation to anyone.
Description of Work: My system had been down for a year from home's previous owner. Mike Shotwell ran all heads to determine what was needed, we charted all valves and heads. He moved 2 heads and changed 4 heads.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$261
ELIZABETH G.
05/2016
5.0
irrigation systems
+ -1 more
It went well. Everything was done in a timely and professional manner. The system was thoroughly checked and any adjustments that were needed were done.
Description of Work: The provider did an excellent job checking out my system to see if everything was working correctly. It was a fantastic deal of $79 for the system check. I needed to have two sprinkler heads replaced because they were broken. I have used All About Irrigation in the past and they have always been easy to deal with, fair in their pricing and very professional. They have never tried to up sell me on anything and they always back their work. The technician who came out today was Michael Shotwell and he was very knowledgable on irrigation systems and was very nice and professional. He explained my timer to me to be sure I understood how to change the program if necessary.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$126
Donald K.
12/2015
5.0
irrigation systems
+ -1 more
Excellent job as always. I have used them before and won't hesitate to use them again in the Springtime to get set for the Summer.
Description of Work: Winterize my Sprinkler System.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Alex M.
11/2015
5.0
irrigation systems
+ -1 more
He (Erick) checked all the heads .Found several that leak and need to be replaced. He will contact me in the spring to replace the (2) heads
Description of Work: Did a full inspection of my sprinkler system and winterized my system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Doug L.
11/2015
3.0
irrigation systems
+ -1 more
I didn't have to pay more but they were trying to upsell me on stuff that wasn't true. The price was fine. They could have been honest.
Description of Work: I purchased a big deal from them. It was $59 for a comprehensive sprinkler tuneup.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$59
Deborah G.
11/2015
1.0
irrigation systems
+ -1 more
Wow, just wow - Working with All About Irrigation has been a whole new level of deplorable customer service and respect for the customer. We asked them to install a $269 irrigation pump with economy in mind, we wanted nothing fancy, just basic PVC piping installation and were quoted $75 an hour and about an hour to an hour and a half. We received a bill for $360. I was not home and my husband wrote the check - we were charged about double of what the parts would have cost if we bought them directly - more importantly - we were very clear that we wanted bare minimum economy. (our pump, our choice). We were never asked if we wanted to upgrade to a top of the line inlet hose or a pressure valve that our pump manual said we did not leave, but the contractor installed - again, without our approval. My husband wrote the check for $360 @ about 3:30 PM - I left a voicemail at 4:30 PM saying we were stopping payment because they installed much more than we asked for. We received a nasty phone call at 9:00 PM at night 9:00 PM and as a farmer, we go to bed early and this is extremely inappropriate.and then the below nasty email. - we were more than willing to pay a fair price for what we asked for, but not be gouged in pricing. My email to All About Irrigation is below their response - Wow - just wow on the customer service front. " I will be glad to see you in court over this ! It's people like you that has put this country in the turmoil that it is in . We saved you money and helped you . And you intern accuse us of overcharging you. My tech spent hours shopping for parts that you didn't know you needed and we didn't bill you for his time . The release valve is installed on every pump that we install . it saves the long Jevity of the pump ,will the pump operate without it yes ,will the pump wear out faster and possibly breakdown yes. You asked US for our professionalism and expertise and knowledge of over 15 years of service and that's what we gave you if you were to hire a plumber they charge double what I charge per hour that's right look it up call them up and find out its double. we only charge $75 per hour . Jonathan took a half hour of time off of the bill by using that pipe that you insist we overcharged you on. Illuminated all the gluing and the price of the elbows if she was to use the PVC. Each city has to be glued and takes 25 minutes to dry things that you don't know or don't understand but yet you're complaining about do the math at least three elbows on that PVC pipe at least 25 minutes of driving time for elbow he saved you that money. You can stop payment if you like but I will immediately file a complaint for nonpayment at travelers rest municipal court. I had not known about your grievance and my office manager already deposited the check in my bank account if you stop payment on the check, that cost will be in added onto the bill. I reviewed the bill and see nothing at all wrong with his charges is anything more than for Jonathan is a very honest young man I thought he was being helpful to you. What I can do is have him come and take that release valve off and get duct that charge from the bill that's all I will do for you at this point if that's what you want I will reimburse you and send you a check for the difference since I already deposited yours. I believe that would be $60 return to you if that is not acceptable I will see you in court! " Dear Mr. Kaiser, This email is a follow-up to my voicemail of moments ago. I am a bit surprised and very upset at the invoice we received for your technician to hook=up my Flotek 1.5 HP irrigation pump. I can be reached at..... I am going to start with perhaps the young man made a mistake in his math when figuring the price of the parts or didn't understand me when I told him I wanted PVC for the draw pipe, etc. I have stopped payment on the check and urge you not to try and cash it and incur banking costs. I also want to emphasize that I have no problem and will happily pay a fair price for the work we requested. I was not at home when the technician presented the invoice to my husband and my husband was not involved in the majority of the conversations so he just wrote the check. I emphasized - and I mean emphasized - I wanted economy with the installation, simple PVC piping and and just a simple installation. Without conferring with us, your technician chose a flexible black 2" (what I think is PVC) type of piping that I am being charged $40 for. The same length of the PVC I asked for would have been about $12. I am also being charged $60 for a pressure relief valve that I would probably not have had installed and the Flotex installation manual doesn't require When I look at the pump and installation - I see PVC fittings that I am being charged $12 for. I may not be a plumber, but I know the price of these items at Lowes or Home Depot are significantly lower. Profit is not a dirty word and I don't mind paying for good work and a nominal mark-up on parts, but this is outside of those parameters. A 520" roll of teflon tape is $1.47 and I am being charged $3.00 for probably 50 inches at the most, the most expensive coupling reducer is $7.90 and I am being charged $12.00 Let alone I was given expensive parts I didn't want and my request for economy was not adhered to, I am being overcharged for parts. I am attaching a pdf of the bill. Please give me a call and I will happily write you a check for a reasonable amount that this installation should have cost. Regards
Description of Work: All About Irrigation installed a $269 irrigation pump, I was quoted $75 an hour for about an hour to an hour and a half plus parts. They were clearly instructed to install the pump with economy in mind with no extra's and nothing fancy. They installed high-end everything without conferring with us, I have a very fancy pressure valve that my pump manual says I do not need.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0
$360
Response from All About Irrigation
Been in business for over 12 years and this is a first for my company as u can see from over hundreds of reviews. Let me say that the customer in question threatened me and said they were stopping payment before I even had time to check with my technician . We were asked to help install something that we did not sell to them and use our knowledge to get the parts that they needed to finish the project we went out of our way for this lady and saved her a lot of money . if she was to go out and hire a plumber to do this work and an electrician that was needed and yet she has the audacity to complain. We are not wrong as a company we charged if anything we went above and beyond our normal practices and c we are not wrong as a company and what we charged if anything we went above and beyond our normal practices .
Ken V.
10/2015
5.0
irrigation systems
+ -1 more
They are the very, very best service I have ever used. My irrigation was so messed up and broken. It was an expensive irrigation system but one man came out and worked extremely hard and left it in perfect condition despite several parts being broken and several that needed replaced, and all I paid was my $200. They are the best on the planet.
Description of Work: They fixed my irrigation system.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Irrigation,
Lawn and Yard Work
FAQ
All About Irrigation is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
All About Irrigation accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, All About Irrigation does not offer free project estimates.
Yes, All About Irrigation offers eco-friendly accreditations.
No, All About Irrigation does not offer a senior discount.
No, All About Irrigation does not offer emergency services.
Yes, All About Irrigation offers warranties.
All About Irrigation offers the following services: Sprinkler system Installation, maintenance & repairs, Backflow testing & pumps.And Landscape Lighting
Contact information
25 Woods Lake Road Green Gate Office Park Suite 816, Greenville, SC 29607