Terrible.. The worst customer service. Rude and unprofessional. Unfinished work.
Description of Work: Custom Kitchen Cabinet
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$17,000
Denise G.
07/2017
2.0
custom cabinets
+ -1 more
The wait time was much longer then was advised and installation went on in stages, so also took much longer then advised. The cabinets look good and the employee who installed the cabinets was professional. However customer service and their overall reliability is dreadful, I had a crack appear on the front of a drawer and despite several phone calls, text messages and promises going back to the beginning of April, to date I am still waiting for the front of the drawer to be replaced. Very disappointed in their professionalism.
Description of Work: I paid for them to build and install kitchen cabinets, October 2016
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$10,000
DOROTHY P.
09/2011
5.0
custom cabinets, countertops, home remodeling
+ 1 more
They are the most beautiful custom cabinets I've ever seen! They are completely beyond what I expected! The workmanship was unbelieveable. Gary was also very easy to get along with and accomodating. He really went out of his way to help me and answer any questions. He made it go as easy as it could for me! For the amazing workmanship of the cabinets and attention to detail, I received a good value for my money.
Description of Work: They supplied and installed the cabinets and countertops for my kitchen remodel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pam D.
07/2010
5.0
custom cabinets
+ -1 more
Had looked at cabinetry at big-box stores, but still couldn't get quite the size and finish we wanted. I like a lower counter than standard - don't like to wash my face in a sink that practically comes up to my armpits. He came to my home and the estimate was provided the same day. We went to his shop to see and pick the finish that went with our color and material samples. Very easy to work with and allowed us to make change before it was built. He would have installed it, but we had the guys remodeling our bathroom do that to streamline the process. Mirror he brought was wrong dimension, but he corrected it and brought it back to us without any fuss. Beautiful workmanship. Pull out drawer/ bottom tray in cupboard, and wasn't any more expensive than big-box store price. We will only consider custom cabinetry from now on, and would readily utilize the talents of McKown's again.
Description of Work: Custom base bathroom cabinet with doors and drawers Matching wall mirror
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Cabinet Making,
Kitchen and Bath Remodeling,
General Remodeling,
Countertops and Backsplashes,
Doors,
Furniture - Custom Made,
Fireplaces
FAQ
McKown's Cabinets LLC is currently rated 3.3 overall out of 5.
No, McKown's Cabinets LLC does not offer free project estimates.
No, McKown's Cabinets LLC does not offer eco-friendly accreditations.
No, McKown's Cabinets LLC does not offer a senior discount.
No, McKown's Cabinets LLC does not offer emergency services.
No, McKown's Cabinets LLC does not offer warranties.
McKown's Cabinets LLC offers the following services: Cabinets, doors, fireplace, countertops & remodeling.