First Class Cleaners LLC

4.7(
42
)

House Cleaning, Carpet Cleaning, Dry Cleaning

About us

First class cleaners provide first class service! From first contact all the way through the process we make it easy for you and your family to keep a clean homes and business. We provide services ranging from general reoccurring home cleaning, deep cleans, move in/out cleans, airbnb and rental cleaning, construction clean up, carpet cleaning commercial cleaning. With our years of knowledge and hands on experience through working in this industry there is no project too big to tackle! We do our best to work with everyone’s schedule and needs. We also provide a 24 hour warranty if you find any issues with the service provided within 24 hours we will come back to fix it at no extra charge we provide this warranty because we are confident in the service we provide First class cleaners does not provide any type of refunds

Business highlights

Minority Owned & Operated
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check

Photos of past projects

Reviews

4.642 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
2%
2
2%
1
7%
Rating CategoryRating out of 5
quality
3.9
value
4.3
professionalism
4.0
responsiveness
4.5
punctuality
4.3
Write a review

Filter reviews by category

Showing 26-42 of 42 reviews
Debbie W.
04/2024
5.0
house cleaning
  + -1 more
Service was excellent today.
Description of Work: Housecleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kyle M.
03/2024
5.0
house cleaning
  + -1 more
Quick and friendly!
Description of Work: House Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
Joan M.
02/2024
5.0
house cleaning
  + -1 more
Great basic clean.
Description of Work: House Cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Tiffany W.
01/2024
5.0
house cleaning
  + -1 more
Great first clean!
Description of Work: House Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
John H.
09/2023
5.0
house cleaning
  + -1 more
Excellent!
Description of Work: House Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
Keith O.
05/2023
5.0
house cleaning
  + -1 more
Very good deep clean
Description of Work: House Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
Cecilia C.
04/2023
5.0
house cleaning
  + -1 more
Great! Thank you!
Description of Work: House Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
Linda Y.
04/2023
2.0
house cleaning
  + -1 more
house cleaning
Description of Work: The cleaner did an ok job the first time, but many things were left undone like emptying the bathroom and office garbage. So in planning for todays visit I wrote up a list of things that typically get cleaned like dusting blinds, wiping down the inside and outside of the microwave, wiping the dust off the top of the toaster oven, dusting the ceiling fans and other items that typically get done. The cleaner took my list, went outside and called her boss. She came back inside and told me all the items on my list are only done with a deep clean at a cost of $450. I expressed my dismay, but told her she could go ahead and clean the house as she had already brought her supplies inside. She then called the boss again, came back inside and said she didn’t feel comfortable cleaning our home, as she wouldn’t be doing Everything we had on the list. I told her that was ok, but she insisted she didn’t want to clean it. So she picked up her stuff and left. I haven’t heard from the owner since she left. They charge $70/hour for basic and simple housekeeping. I will be looking for a new service provider again.
Rating CategoryRating out of 5
Response from First Class Cleaners LLC
Laurie ( the service tech) is one of the owners of our company she was more than happy to do your service and do all the things you had listed however some of the items on the list were not under Your general cleaning package and were going to be an up charge we were more than happy to do all of these things for you however you did not want to pay for some of the extra items listed the 450$ price was for a full deep clean price that would not have been the price to add the few items that you wanted to add to the service at most it would have been 20-30$ dollars extra we run a business and as any business does when things are added to the service there will be an up charge we would be happy to continue your service but any extra items will have to be paid for that are outside of the package you have
debra C.
12/2022
5.0
house cleaning
  + -1 more
Pretty well-Laurie is contentious and was very open to feedback on a few items missed and then corrected
Description of Work: House Cleaning
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from First Class Cleaners LLC
Hi [Member Name Removed] I see you gave us a 4 star for quality we would love to here what we could do better to make your service better for you and your home
Jackson L.
12/2022
5.0
house cleaning
  + -1 more
Great response by company, made the process of hiring smooth, and cleaning service personnel were prompt, courteous, and thorough. We are satisfied and will look to rehire for a future cleaning. Thanks & Merry Christmas!
Description of Work: House cleaning services
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steven F.
11/2022
5.0
house cleaning
  + -1 more
Great service. Very detailed. Professional and polite. Would hire again.
Description of Work: Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
Laurie G.
11/2022
5.0
house cleaning
  + -1 more
It was great. They were friendly people. They cleaned excellently.
Description of Work: They cleaned my home.
Rating CategoryRating out of 5
Yes, I recommend this pro
logan Y.
11/2022
5.0
house cleaning
  + -1 more
It went amazingly, prompt on response time, met my needs, answered questions I had. Would definitely hire again.
Description of Work: house cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
noah B.
11/2022
5.0
house cleaning
  + -1 more
Did deep clean. Would definitely recommend!
Description of Work: house cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
tj B.
11/2022
5.0
house cleaning
  + -1 more
Absolutely brilliant!!!!! Quality and professionalism personified.
Description of Work: house cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
abby C.
11/2022
5.0
house cleaning
  + -1 more
Amazing people!
Description of Work: house cleaing
Rating CategoryRating out of 5
Yes, I recommend this pro
zach B.
11/2022
5.0
house cleaning
  + -1 more
Cleaned house top to bottom perfectly
Description of Work: home cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

278 Hutto Drive, Fountain Inn, SC 29644

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded
Insured
No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

House Cleaning,
Carpet Cleaning,
Dry Cleaning

FAQ

First Class Cleaners LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

First Class Cleaners LLC accepts the following forms of payment: Check
Yes, First Class Cleaners LLC offers free project estimates.
No, First Class Cleaners LLC does not offer eco-friendly accreditations.
No, First Class Cleaners LLC does not offer a senior discount.
Yes, First Class Cleaners LLC offers emergency services.
Yes, First Class Cleaners LLC offers warranties.

Contact information

278 Hutto Drive, Fountain Inn, SC 29644

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed