We are a family owned and operated business serving York county. Our Master Plumber/ Owner has 0ver 35 years of experience. We pride ourselves on Honesty and Integrity; we will not deceive you with our pricing or quality, the price you are given is the price you will pay if not less. We serve in South Carolina only, ( Palmetto Pride).
Business highlights
9 years of trusted experience
Emergency Services Offered
Services we offer
Toilet repair and replacement. Faucet repair and replacement. Water pipng repair and replacement. Food waste disposer repair and replacement. Water filter repair and replacement. Well pump repair and replacement. Water heater repair and replacement. Drain cleaning. Sewer cleaning.
Services we don't offer
New home construction plumbing. Remodeling services.
I have waited approximately eleven months for Riverview Plumbing Repair to address a workmanship issue. I brought a case against Riverview to the Fort Mill Magistrate (the first and only case that I have ever submitted anywhere), and I was awarded a judgment. (I believe that I may have been awarded more, but the judge would not present most of my evidence, because of cyber security concerns. I had submitted a lot of visual evidence, using pictures and videos, on a flash drive after receiving the reply, “Yes just bring a flash drive to us!!” from a Court Specialist.) But much like my emails regarding the workmanship issue, the owner has ignored my messages to resolve the workmanship issue and the judgment. I have spoken to the receptionist (who is the owners’ wife), but she has told me I need to speak with the plumber/owner. He has not returned my calls or responded to my emails. Thus, I have also submitted paperwork to the Better Business Bureau. I hired Riverview to do a full house repipe project in May, 2021, because I had numerous Dura-Pex leaks. In previous years, I had fixed five leaks myself prior to hiring this plumber. I had a very good idea of what needed to be done, and I had actually done most of the drywall removal/preparatory work myself. During the Estimate walk-through, I made specific requests regarding how to access specific piping between a bathroom and the laundry room and piping to an upstairs bathtub. Those requests were not followed. Although the Invoice email sent via his cell phone while the owner was in my house contains this verbiage, “The greatest compliment we can receive from a customer is a referral to a friend or neighbor, if there is any reason that you would not refer us please contact us so that we may address the issue.”, the owner did not want to hear my feedback. He actually told me something like, “there is nothing that can be done now”...and after his “work” that was true. He tried to loudly justify his approach, although I had confirmed with the York County building inspector, who was a former plumber, that he easily could have used the approach that I requested. That York County inspector also initially failed the plumbing inspection, because the owner/plumber missed SIX spots of fire caulking. I paid the invoice, which was basically a duplicate of the Estimate and contained no detail for plumbing supplies or labor, in full by handing the owner a check after voicing my displeasure on a Friday, the last day of the project. The following Wednesday, I noticed the workmanship issue. So, I sent an email to the email address that was used to send the Invoice to me. I sent a total of four emails over various months regarding the issue, but never received a response. Thus, I filed the paperwork for my Civil Case in December. Although I have not had any additional pipe leaks since the project, the workmanship issue has not been addressed. The Fort Mill Magistrate judgment has not been addressed. In my opinion, this is the worst customer service I have received on any home project in any house that I have ever owned. I always try to use a small local company for things that I do not address myself, but I would not recommend Riverview Plumbing Repair. I totally understand that no one is perfect, and everyone makes mistakes. Unfortunately, it appears that the owner of Riverview Plumbing Repair does not see that he can make mistakes...even though the initial inspection failed due to his workmanship.
Description of Work: Repipe entire house due to Dura_Pex issue
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Pam V.
10/2018
5.0
plumbing
+ -1 more
Everything about Riverview was excellent. We received a very reasonable ballpark estimate over the phone for the work we described (unlike other places that wanted to charge us to come out just to see the work involved!), with the understanding that it could change if problems were encountered. The service was completed quickly and neatly, and the gentlemen even took the time to show us a few things on the water heater and answer some questions. When it was all finished, we paid the original estimate, since there were no additional problems, and received a receipt via email. We will definitely call them in the future and pass their name around to our neighbors!
Description of Work: Install utility sink to existing plumbing; flush water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
David S.
08/2018
5.0
plumbing
+ -1 more
The faucet had to be tightened from underneath. Since it is a very deep sink, reaching up behind it with a special tool was beyond my capability. Riverview came in and had it tightened in less than 10 minutes (maybe five). Called before arriving and showed up in the time frame quoted at appointment time.
Description of Work: Kitchen sink Faucet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Gary B.
07/2018
5.0
plumbing
+ -1 more
Went well, cleaned up when finished.
Description of Work: Install gas line
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Don L.
07/2018
5.0
plumbing
+ -1 more
Very well. Very professional and courteous.
Description of Work: Fix leaky drain, water pressure regulator
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from Riverview Plumbing Repair
We appreciate you taking the time to leave our company a review. It helps us to know what a customer is looking for in a plumber and it also helps future customers know what service they can expect to receive from us also.
Robert P.
06/2018
5.0
plumbing
+ -1 more
Very well. Had to wait on city to install new meter. Came back and connected all outside spigots. Project was performed to save on city sewer charges.
Description of Work: Replace water line from street to crawl space; add water line from street to crawl space for irrigation meter; connect all outside water to irrigation line; plumb for run back flow test
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,100
Response from Riverview Plumbing Repair
Mr. [Member Name Removed], I wanted to thank you for giving us the opportunity to take care of your plumbing needs. I appreciate you taking the time to leave my company an excellent review.
Robin L.
04/2018
5.0
plumbing
+ -1 more
We're glad we contacted Riverview to install our new toilet; they were on time, had the toilet installed in practically no time, and they cleaned up. We will definitely call them in the future when we need plumbing repairs.
Description of Work: Install new toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Riverview Plumbing Repair
We are glad we made you happy. We try to provide prompt reliable service and always clean up after ourselves. Customers are usually stressed because of whatever problem they are having and we won't add to that by leaving a mess. Thank you for taking the time to leave a review. We really appreciate it.
Brooke K.
04/2018
5.0
plumbing
+ -1 more
Quick scheduling of appointment. Great e-mail confirmations of appointment and e-mailed receipt when done. Tech called about 15-20 mins before he arrived. He was courteous and professional, He had to cut a whole in my drywall (after trying his best to avoid having to) and did it very neatly and put the piece back in place when done. Very happy with the service.
Description of Work: Valve replaced for water line to refridgerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Riverview Plumbing Repair
Thank you for the review [Member Name Removed]. I am glad you were happy with our service. We try hard not to do anything to make it harder on our customer. We are here for any future needs you may have.
Sierra T.
04/2018
5.0
plumbing
+ -1 more
The area of the leak was assessed quickly and repaired promptly.
Description of Work: Water leak repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Riverview Plumbing Repair
Thank you for the review. Your time is important and we work hard to be quick and efficient so we don't waste it.
Kim H.
03/2018
5.0
plumbing
+ -1 more
I hired Scott to install a new gas line in a house we bought, excellent, professional service there. Then had him install tankless water heater and remove an old electric water heater that was scaled over to the point that he had to remove it FULL of water and drain it outside. He also installed gas logs. Excellent service and installations. Third visit was to install kitchen sink, faucet, disposer, and connect dishwasher and all plumbing associated with that. Excellent service with a smile again. Fourth visit was to clear a clog in our outside septic line which had been broken at some point. Most recent visit was due to a leak in a pipe in the crawlspace associated with the removal of the hot water heater -- no charge for that at all. I would trust him with any and all plumbing work. He's conscientious, honest, and positive always.
Description of Work: All my plumbing needs!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Riverview Plumbing Repair
Thank you for your outstanding review. Nothing makes us happier than being able to help a customer any time they call.
Scott F.
03/2018
5.0
plumbing
+ -1 more
2nd time using Riverview Plumbing. They are totally trustworthy, honest, extremely reliable & knowledgeable. Will never use another plumbing company. You definitely will not be disappointed with incredible service & more than fair pricing
Description of Work: Water heater repair or replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$950
Response from Riverview Plumbing Repair
Thank you [Member Name Removed] for your comments. We strive for excellence in serving our customers. I am glad you are happy with our service. And appreciate you recommending us to others.
Torrie G.
12/2017
5.0
plumbing
+ -1 more
Excellent work; prompt and courteous service; affordable pricing. I would highly recommend to friends and family.
Description of Work: Riverview Plumbing repaired a leaking pipe behind a bathroom wall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Riverview Plumbing Repair
We would like to thank you for your business and for this review. We try very hard to make sure the customer is taken care of and that your needs have been meet so you can get back to the things that are important in your life.
Audrey W.
12/2017
5.0
plumbing
+ -1 more
Fantastic and prompt service. Reasonably priced.
Description of Work: I had work done on my well pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Riverview Plumbing Repair
When we hear the words fantastic, prompt and reasonably priced in a review. We know that we have great customers. Thank you for these words of encouragement and thank you for your business.
Richard D.
11/2017
5.0
plumbing
+ -1 more
Great, he also discovered a drain pipe had come loose due to not being glued by Pulte homes and fixed that as well.
Description of Work: Pressure regulator replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Riverview Plumbing Repair
We want to thank you for this great review. We always try our best to make sure that our customers are well taken care of and if we see anything that may bring any concern to the home owner we try and address it right away. Glad we could take care of you and your plumbing needs. Thank you for choosing Riverview Plumbing Repair.
Roger L.
10/2017
5.0
plumbing
+ -1 more
They were very polite, worked fast cleaned up and the price wasn’t bad either.
Description of Work: On a Friday afternoon the sewer line between the house and the main line was backed up. I called 2 other companies one said its Friday afternoon would cost more. The other said it would be Monday before they could come out. I called Riverview, these guys said they were finishing up another job and would be here in about an hour. An hour and 10 min latter they were here. They were very polite, worked fast cleaned up and the price wasn’t bad either.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Riverview Plumbing Repair
Wanted to take a minute to thank you for this review. We are very please for this response and we continue to strive to give the kind of service that our customers are please with. We stand behind our work and can't do this without wonderful customers. Thank you for picking Riverview Plumbing Repair.
Phyllis L.
09/2017
5.0
drain cleaning
+ -1 more
Scott was prompt, price was very reasonable for drain clearing. I had another quote that was $450-485. Another call was reasonable but couldn't come this week. Riverview was timely and reasonable. Very careful about assessing all options and gave good advice for follow up plumbing improvements.
Description of Work: All the toilets weren't flushing and sewage backed up into the shower and bathtub. Line needed to be cleared. Also discovered toilet needed new valve and flapper (10 yr old original factory parts)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from Riverview Plumbing Repair
Thank you for the amazing review! We greatly appreciate it.
Mandy R.
08/2017
5.0
plumbing
+ -1 more
He exceeded our expectations. We feel so lucky to have found him. We have given his name to our granite people as an excellent source for them to use as a referral. He showed up when he said he would, he responded to any questions immediately, and according to a very fussy husband he did a fabulous job.
Description of Work: Scott came and gave me an estimate for unhooking kitchen sink and disposal for new granite work. Came day before granite installation, unhooked everything, disposed old sink. He returned after granite installation and hooked up faucet, new disposal, sink drain and in-line water filter. He is extremely professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Riverview Plumbing Repair
Thank you for the review. We greatly appreciate it!
Thomas M.
08/2017
5.0
plumbing
+ -1 more
I was selling my house and the inspection turned up a leak. Scott came out the same day and went right to work looking for the leak. Turned out he had to open a closet wall to fix it. Work was done quickly and neatly. He obviously knows his trade very well. All was done at a fair price. I plan on using him for another job soon.
Description of Work: I needed a leak fixed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from Riverview Plumbing Repair
Thank you for the review and for being a valued customer.
Scott F.
07/2017
5.0
plumbing
+ -1 more
Excellent. Best contractor I've ever hired! Was hesitant about calling another plumber as I have been ripped off so many times before. Scott was extremely competent he knew what he was doing and got the job done efficiently and even with two hours labor I was charged an extremely fair price. He also left me with the parts he replaced so I could show my husband. He took the time to explain everything as he went along to make sure I understood what he was doing and also be able to explain later. I am so relieved to finally find someone reputable as Riverview Plumbing is. I can honestly say even after just one experience that I trust them totally.
Description of Work: My water heater would not produce hot water.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from Riverview Plumbing Repair
Thank you so much for the wonderful review! We are extremely happy to know that you found us to be so trustworthy. We hope that, in the future, you won't hesitate to call us.
David A.
07/2017
5.0
plumbing
+ -1 more
We assumed the leak was from the bathroom. Owner came inspected the leak and determined it was not the bath but a roofing issue. No charge professional and polite.
Description of Work: We had water damage in the ceiling of a bedroom. A bathroom is directly overhead.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Riverview Plumbing Repair
We are so glad that we were able to help you determine the correct source of problem. We hope to hear from you in the future, should you need a plumber.
Marie R.
07/2017
5.0
plumbing
+ -1 more
Excellent. This guy is fast and extremely Competent. He knows what he is doing. His office staff is intelligent and they are all on the same page. Jennifer was GREAT! Best of all his prices were very very good and He took American Express. I'm in the middle of selling my house, he was a lifesaver in this situation. A total Lifesaver! Hire them!
Description of Work: a comode installed and two drains installed and a faucet installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Riverview Plumbing Repair
We are so thankful for customers like you! It definitely makes our jobs a little bit easier. We can't wait to work for you again and will always be here when you need us. Thank you for the awesome review!!!
Thaddeus C.
07/2017
5.0
plumbing
+ -1 more
Everything about the experience was excellent. Professional, affordable service. Would recommend and would use again.
Description of Work: Tighten Toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Riverview Plumbing Repair
We are so glad you enjoyed your experience with our company. We hope that in the future, should the need arise, that we will be your first stop for all of your plumbing needs. Thank you for being a valued customer.
Chris C.
07/2017
5.0
plumbing
+ -1 more
Great. Very professional and responsive. Excellent price and quality of work.
Description of Work: Sink drain repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Riverview Plumbing Repair
Thank you for the awesome review. We take pride in our work ethic and making sure our customers are pleased with how the job turns out. Thank you for being a valued customer with Riverview Plumbing Repair!
Tom B.
07/2017
5.0
plumbing
+ -1 more
Great. Scott suggested the interior parts that needed to be replaced. After the repairs all the toilets flush easier and don't run. We have used Scott and Riverview twice before for various repairs. He suggests the best way to fix the problems at the best price, he's very honest. We're very happy with his service and now he's our go to plumber.
Description of Work: All of the toilets in our house were starting to not fill properly and run. The interior gaskets were worn. The flush handles were also starting to be hard to flush.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Riverview Plumbing Repair
Thank you for such a kind review. It is because of customers like you that help makes our business what it is today. It makes us happy to know that our customers are so pleased with our services that they call us the next time there is an issue. We appreciate you!
Terry P.
07/2017
5.0
plumbing
+ -1 more
It went great! A representative came in and explained how the situation occurred and cleared the drain. He was very professional and prompt. He also provided tips on how to avoid this type of clog.
Description of Work: The garbage disposal was clogged and grease removal was performed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Riverview Plumbing Repair
We are happy to hear that you were pleased with the services provided. We like to try and make sure our customers fully understand what is going on in their homes before doing any work. It tends to make the process of hiring a plumber, or anyone for that matter, a lot less nerve-wracking. We will be here for you in the future, should you need us. Have a lovely day!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Wells and Pumps
FAQ
Riverview Plumbing Repair is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 1:00 PM
Riverview Plumbing Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Riverview Plumbing Repair offers the following services: Toilet repair and replacement. Faucet repair and replacement. Water pipng repair and replacement. Food waste disposer repair and replacement. Water filter repair and replacement. Well pump repair and replacement. Water heater repair and replacement. Drain cleaning. Sewer cleaning.
New home construction plumbing. Remodeling services.