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PRECISION POOL CARE

Pool and Spa Service

About us

SUPER SERVICE AWARD WINNER! Swimming Pool Maintenance, Cleaning, Equipment Repair (Heaters, Motors, Automation, Filters, Etc.) Openings, Closings, Pool School, Sand Changes, Filter Cleanings, Inspections, Safety Covers, Platinum Warranty Service Center for Hayward/Goldline, Jandy, Pentair, Raypak, Polaris, Fluidra, Auto Pilot & Aqua-Cal. We are an accredited member of the BBB. Our team members are in full uniforms at all times for you to more easily identify us when we are in your yards. Customer Service is what we're all about! We won the Angie's List 2012, 2013, 2015, 2016, 2018 & 2019 Super Service Awards! We are your full-service inground swimming pool specialists! We do not service above ground swimming pools or stand alone hot tubs. We are not a swimming pool builder.

Business highlights

17 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Swimming Pool Cleanings, Weekly Service, Pool Maintenance, Pool Equipment Repairs, Heater Installs, Conversion to Salt Water, Pool Openings, Pool Closings, Pool Inspections, Pool School, Filter Cleanings, Sand Changes, Safety Covers and all miscellaneous repairs. Platinum Warranty Service Center-Hayward/Goldline, Jandy, Polaris, Pentair, Raypak, Zodiac, Auto Pilot & Aqua-Cal.

Services we don't offer

We DO NOT Service Above-Ground Pools or Free-Standing Hot Tubs. We DO NOT do pool resurfacing or liner replacement. We DO NOT build swimming pools.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7120 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
3%
3
3%
2
6%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 120 reviews

Lori M D.
10/2019
5.0
pool cleaners
  + -1 more
Brandon did such a great job on our pool. Our pool had a ton of algae and I made some pool care mistakes that he helped me figure out. He was super helpful and turned our pool from a scary murky greenish hue to crystal clear just in time for my 14 year old's pool party! We could not be happier! Thank you Precision Pool. We will always use you for any pool service.
Description of Work: Pool filter cleaning and pool cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PRECISION POOL CARE
Thank you so much for the nice review.

Susan P.
10/2019
5.0
pool cleaners
  + -1 more
We are VERY pleased with the service and professional care we have received from Precision Pool Care.
Description of Work: Pool Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PRECISION POOL CARE
Thank you for your review.

M C.
09/2019
5.0
pool cleaners
  + -1 more
When we first moved into our home, 7 yrs ago, we needed a pool maintenance company. We began using a local company but, with several issues, they could get our pool under control. Shortly after, we switch to Precision Pool for maintenance and repair. We have had several issues in the past 6-7 years but we can always count on Precision Pool to address them promptly and solve the problems quickly. All issues were due to unforeseen problems that could not have been avoided and not the fault of Precision Pool. Their maintenance crew is always on schedule and their tech crew is very knowledgeable. Also, the girls in the office are very pleasant and extremely helpful. If they are busy and cannot answer the phone, we always get a call back in a short period of time. We have been very happy with the service we receive from Precision Pool and would highly recommend them.
Description of Work: Routine maintenance and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PRECISION POOL CARE
Thank you for your review.

Douglas M.
09/2019
5.0
pool cleaners
  + -1 more
Great. I had gone through 3 different swimming pool companies and all I got was green green green for my in ground pool. Precision Pool came in and within a week and a half the water was clear and has been all summer. Their appointments are as scheduled and their AP dept is professional and very nice. I reccomend strong heartedly this company to anyone that is unhappy with their current service .
Description of Work: Pool cleaning services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Deborah C.
08/2019
5.0
pool cleaners
  + -1 more
Kevin & his crew were absolutely fantastic!!! They came in and did what was necessary to get the pool ready for the season and then maintained every week. They also installed a water heater for the Hot Tub. Kevin worked after hours and made several extra trips to do what was needed. These folks went above and beyond to provide great service - truly exceeded expectations!!
Description of Work: Weekly maintenance of pool after getting ready for the season

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jon P.
08/2019
5.0
pool cleaners
  + -1 more
Precision Pools came to our rescue after a prior servicing company left us with a non-functioning pool during the hottest month of the summer. They responded immediately with competency and professionalism. We especially appreciate their follow through and communication.
Description of Work: Replacement sand filter, clean up and regular maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PRECISION POOL CARE
Thank you for your review

Liz E.
06/2019
5.0
pool cleaners
  + -1 more
they are awesome. So professional!! so glad i found them, thanks!
Description of Work: pool maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PRECISION POOL CARE
Thank you for your review.

Christine L.
05/2019
5.0
pool cleaners
  + -1 more
Good! We are new pool owners and were very thankful for general information and tips. The pool is clean but the process took a little longer than expected. Thank you Precision Pool.
Description of Work: Pool was closed and needed to be opened and cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

George W.
01/2019
5.0
pool cleaners
  + -1 more
They were prompt and did an amazing job!
Description of Work: They installed a new Hayward motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$687.83

Response from PRECISION POOL CARE
Thank you for your review!

Albert P.
11/2018
5.0
pool cleaners
  + -1 more
Precision Pool Care is a great company! They have great customer service and are very professional! I am very pleased with this company and will definitely use them again!
Description of Work: maintenance and service work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PRECISION POOL CARE
Thank you so much for your kind words! Swim Safely!

beth S.
10/2018
5.0
pool cleaners
  + -1 more
Precision has helped us with every aspect of pool care- from completely overhauling our pool and scrubbing it down when we had a mechanical failure (which is why we first hired them), to getting our pool back into sparkling ship shape, to informing us about and fixing any problem or potential problem. Not only is every person who comes weekly very thorough, but dealing with Melissa on the phone is always a pleasure. She makes sure to follow up with me even when I forget something, and she is always willing to go above and beyond to make sure things all questions are answered and things are running smoothly. Precision also sends emails to help you take care of your pool, and warning about how to best protect it, like when the two recent hurricanes were approaching. They really care and it shows.
Description of Work: General weekly pool care and any maintenance on pool equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Response from PRECISION POOL CARE
Thank you very much for your review! Great customer service in all aspects of our company is what we strive to achieve! Your kind words are greatly appreciated. Swim safely!

Richard L.
10/2018
5.0
pool cleaners
  + -1 more
Everything went well. The office staff is excellent to work with and follow up as stated. Highly recommend this company to anyone needing pool care.
Description of Work: Pool equipment replaced and restart newly resurfaced pool.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PRECISION POOL CARE
Thank you very much for your kind review! Swim Safely!

Janice S.
09/2018
5.0
pool cleaners
  + -1 more
The folks at Precision Pool Care are fantastic. From the people who answer the phones in the most pleasant manner, to the folks in the field. For the past couple of years, we used them twice a year -- once to to open the pool in the spring and then to close it in the fall and we would do the routine maintenance ourselves. This year, though, found some wiggle room in our budget and decided to hire them on a weekly basis --- let me tell you, it was the best decision and money well spent. Our pool is beneath a canopy of trees, so it is routinely very high maintenance. If we could afford for them to come out on a daily basis, we would! We do okay between visits but man oh man --- it is simply sparkling when they leave! Just a fantastic group of folks I highly recommend. If anyone is in need of a pool service with qualified technicians, I encourage you to give this company a chance.
Description of Work: pool service/maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PRECISION POOL CARE
Thank you so much for your review!

sheila H.
09/2018
5.0
pool cleaners
  + -1 more
Very punctual. Our pool never looked better
Description of Work: Pool maintenance

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from PRECISION POOL CARE
Thank you for your review!

Mike Z.
06/2018
5.0
pool cleaners
  + -1 more
The service folks are extremely friendly and knowledgeable. The operations department responses to email very promptly and answers all of my questions. They managed to squeeze in a pool inspection related to the purchase of my home around Memorial Day (which is a very busy time). Their weekly service so far has been on point and they show up when they say they do. They even do equipment repair. Really a great one stop shop for this first time pool owner.
Description of Work: Weekly pool service, pool inspection related to new home purchase and equipment repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PRECISION POOL CARE
We really appreciate your comments. Offering exceptional customer service, with our services at a fair price and standing behind what we do is what we are all about! Swim Safely!

Jeffrey H.
06/2018
5.0
pool cleaners
  + -1 more
Very well. Precision Pool Care does business the way I like to do business. From the initial phone call requesting service to a quick time slot on the schedule to the excellent troubleshooting and pool maintenance service Precision excelled with each and every challenge they encountered. I'm more than pleased with the level of service and 'customer centric' focus Precision Pool Care provides. Highly recommended.
Description of Work: Pool Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PRECISION POOL CARE
Thank you very much for your honest review! We appreciate your feedback!

Bobbette H.
06/2018
5.0
pool cleaners
  + -1 more
My pool had not been running for 9 days when I called Precision Pool.( My regular pool guy couldn't come for 3 more weeks!) I called and Michelle answered and was so helpful and got me scheduled for 4 days later. She later called as someone cancelled and she knew I was so upset as my pool was fast becoming a pond. They came that very day and repaired my pool and had it running in no time! They were fabulous! I live in Charlotte and there was no problem with them coming from Fort Mill! I am sure this goes without say but...Precision Pool is my NEW pool care/repair people! Thanks so very much for coming to my rescue!! Bobbette
Description of Work: Repair to my pool filter that would not prime

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

Response from PRECISION POOL CARE
Thank you very much for your review!

Lori D.
04/2018
5.0
pool cleaners
  + -1 more
They did everything even in the pouring rain. I can’t believe they got out my skimmer basket that was impossible to get up. Loved their service and professionalism! I am not on their biannual schedule.
Description of Work: I needed to get my Pentair pool pump and salt cell cleaned and they had to pull out my super stuck skimmer basket!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from PRECISION POOL CARE
Thank you so much for your review. We are very glad we could help!

Sarah B.
03/2018
5.0
pool cleaners
  + -1 more
They are true professionals. Not only do they do a wonderful job, but they are courteous, and knowledgeable. They even rearranged their schedule to get us in before my daughters birthday party. We will continue to use them for our pool services.
Description of Work: Opening the pool for the season.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PRECISION POOL CARE
Thank you very much for your review! We are so glad that we could accomodate you in getting your pool ready for your daughter's birthday party. Swim Safely!

Lisa W.
03/2018
5.0
pool cleaners
  + -1 more
They were very professional and did quality work!!
Description of Work: Pool maintenance & services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PRECISION POOL CARE
Thanks so much for your review! Swim Safely!

MaryAnn N.
03/2018
5.0
pool cleaners
  + -1 more
Very well. They call if they anticipate being late and they are always courteous.
Description of Work: Weekly service and resetting the timer on the filter

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PRECISION POOL CARE
Thank you very much for your kind words! We really appreciate it!

John W.
01/2018
5.0
pool cleaners
  + -1 more
They are extremely knowledgeable and very professional and always do a great job. I would highly recommend them.
Description of Work: I used Precision Pool Care for my weekly pool service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PRECISION POOL CARE
Thank you so much for your review! We are so happy to hear that you are pleased with our services!

Melissa M.
11/2017
5.0
pool cleaners
  + -1 more
They were prompt, kind and went over and above to make sure my pool was cleaned and ready! Very responsive and worked with me to get the lowest price!
Description of Work: Pool cleaning/maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Response from PRECISION POOL CARE
Thank you so much for your review! We are so happy to hear you are pleased with our services! We really appreciate your business!

Rebecca A.
10/2017
5.0
pool cleaners
  + -1 more
Very well, as always. Precision Pool Care is the best of the best. Always very friendly, responsive and on time.
Description of Work: Pool maintenance at a residential property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PRECISION POOL CARE
Thank you so much for your review! We are very happy to hear you are pleased with our services!

Pamela S.
10/2017
5.0
pool cleaners
  + -1 more
Great work and professionalism. I always recommend them to friends.
Description of Work: Weekly cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from PRECISION POOL CARE
Thank you so much for your review! We are so happy to hear that you are pleased with our services and are referring us out!

Contact information

8169 Regent Pkwy, Fort Mill, SC 29715

http://www.precisionpoolcare.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service

FAQ

PRECISION POOL CARE is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

Saturday: Closed

PRECISION POOL CARE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, PRECISION POOL CARE offers free project estimates.
Yes, PRECISION POOL CARE offers eco-friendly accreditations.
No, PRECISION POOL CARE does not offer a senior discount.
Yes, PRECISION POOL CARE offers emergency services.
Yes, PRECISION POOL CARE offers warranties.
PRECISION POOL CARE offers the following services: Swimming Pool Cleanings, Weekly Service, Pool Maintenance, Pool Equipment Repairs, Heater Installs, Conversion to Salt Water, Pool Openings, Pool Closings, Pool Inspections, Pool School, Filter Cleanings, Sand Changes, Safety Covers and all miscellaneous repairs. Platinum Warranty Service Center-Hayward/Goldline, Jandy, Polaris, Pentair, Raypak, Zodiac, Auto Pilot & Aqua-Cal.
We DO NOT Service Above-Ground Pools or Free-Standing Hot Tubs. We DO NOT do pool resurfacing or liner replacement. We DO NOT build swimming pools.

Contact information

8169 Regent Pkwy, Fort Mill, SC 29715

http://www.precisionpoolcare.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed