Perfect Maid Carolinas LLC

Great job. They cleaned the baseboards and the window blinds. I have an allergy to dust so it's important that I keep my house clean. Perfect Maid did an excellent job

Always dependable and they do a good job also.

Great service. They have been cleaning my office for 7 + years.

Horrible!! I cannot stress this enough. Horrible! The lady was rude from the first word out of her mouth. We should never have let her in our home. We asked for the main focus of the cleaning to be on the base boards and blinds. We were up front with them that the base boards and blinds really needed cleaning. We knew they were bad and told them this from the beginning. They did clean them. But when we questioned some of the cleaning and took pictures of areas we wanted cleaned more it got ugly. She argued with everything we said. She was so rude. I seriously could not believe it. We asked her to leave after she continued to argue with everything we said. She would not leave after I yelled for her to leave at least 4 times.I had to say I was going to call 911 to try to get her to leave. She still argued with us. At this point we were all yelling. I called 911 and she finally started to pack up. When the police arrived one officer talked to us and one talked to her. She left at this point. It was such a bad experience, On top of that no one from the company every contacted us to find out what happened or to refund our money. We had to call them to let them know we called 911. The ladies cleaning our house didn't tell the manger what had happened. It would have been nice for the manager or owner of this company to contact us and ask our side of the story.An apologize and an offer of a refund would have been nice. Do not use this company!

Thorough and professional staff. They are very careful in how they treat your home and possessions and allow adequate time to do a great job. They are very detailed in ensuring that you understand what will be cleaned and when.

Very smoothly. They were professional, fast and did a great job. Mary Jones and her team were thorough and made sure they left the house looking and smelling clean! Would definitely hire them again.

Great job, added some extra time to do additional work

Their service was excellent as usual. I have used Perfect Maid Carolinas for my house several times and they are very thorough. Scheduling my cleaning is easy. They are punctual, something I appreciate very much, they work fast and carefully. They know my house and are pet friendly, which is also very important to me. I highly recommend them.

Mary went through my home and told me exactly what services I could expect from her company. However, I found that they missed areas on a consistent basis. I started cleaning these areas myself and then decided, since I was paying them to do it, they should. Some of the areas I am referring to are counters not cleaned, floors left with food on them, trash cans not being emptied, and mold growing in the shower. I brought these areas to her attention and she said they would try harder and I should continue to let her know the areas they missed. I did not ask for or get any refund or discount for these problems. She decided I was too hard to please because they couldn't meet my expectations, even though I was told to expect this as part of my service. Mary is no longer cleaning my home and I would not recommend her unless you are willing to clean the missed areas yourself.

This was my first experience with a professional cleaning service so I called with some questions up front. They were very responsive (both email and phone) and helpful prior to the visit. They showed up on time, asked a few questions, presented options, and went straight to work. Overall, I was very pleased with the results, added an extra hour for some additional work, and would hire again. They did in two hours what would have taken me half my weekend to get done. Note that the coupon is listed as 4 hours of cleaning, but they send 2 people for 2 hours (4 hours total).

They were on time and proceeded to work immediately. Everything was done to my satisfaction and I'll call them again in the future.

They did a good job with what they cleaned. I was very pleased with the work. I had a hard time making myself understood.

The ladies were wonderful and worked quietly with great care. They did everything I asked them to do. My house was so clean and neat when they finished.

Mary and her crew have worked for me for 4 years I am very pleased with their work. They are always on time and start right to work when they arrive. They thoroughly clean the bathrooms and mop the floors, lampshades are dusted and all picture frames are dusted. I have a lot of wood flooring and that is all cleaned very well and smells so good and clean after they have finished. In the kitchen they clean all counter tops, wipe and clean the stove top and microwave and then clean my dirty kitchen floor. I have a lot of carpeting and that is all vacuumed very well. I am very pleased with Perfect Maid Carolinas

Love perfect maid carolinas. They provide quality housecleaning services.

They do a nice job. I am pleased with the quality of the work. They are easy to work with and very responsive to requests to give any area of the house more attention. Mary, the owner, is very conscientious and wants the customer to be pleased with the job. I plan to continue to use them for regular cleaning.

Marisela was FANTASTIC to work with--prompt, asked great questions, was super considerate regarding our timing and other contractors coming and going---had a great crew. Place was actually clean when they left! I've hired many other cleaning services over last few years that was a complete waste of money--but not these folks. Easy to work with and can't wait to use them again.

The 2 cleaning ladies in my home arrived on time and started working immediately. I left my home shortly after they arrived and did not come back until after they were gone. I communicated with the company owner, Mary, by phone and text while the cleaners were in my home to discuss a few things regarding my home. Mary was very professional to talk with. I came home after the cleaners had left to find a job well done with exception of my wood floors, which appeared to have a film on them and some scattered crumbs that did not get swept up. The remainder of my home look very good and I was happy with it. Mary followed up with me later that afternoon to ask if I was happy with their service. We talked about my wood floors and she offered to have the cleaners come out the next morning to re-do them, which I accepted. The next morning Mary herself showed up and re-cleaned my wood floors with plain water. She concluded that the reason for the film on my floors was because the ladies that cleaned them the first time used a little too much concentrated cleaner. They were also rushed to finish the job before 5pm when they were technically supposed to be done with working for the day. Mary fixed my floors and was very professional and nice. I would hire them again and make sure they have plenty of time to do their job earlier in the day.

They are consistent and punctual. They are very easy to work with if I need something extra or need to switch a day. I have only asked for a day that was not on the schedule once, and they were able to accommodate me. The cleaning is good. I would like to see more detail in the bathrooms, but overall, they are good and thorough. They have not damaged anything or done anything that would make me uncomfortable. I would recommend them.

Very good job thorough and very efficient. Trustworthy and extremely professional! Punctual and courteous! Easy to work with they have no problem with pets, (though I had mine put up) they were great about it. Especially when my beagle walked the crate across the floor. They were wonderful! Highly recommend Safe company!

New to the area, I went to Angie's List to find cleaning service candidates. I preferred a locally-owned company that isn't a national chain. From the point of initial contact, Maricela was very professional and organized. She came out to the house to talk through what I needed and wanted to do. She immediately knew to ask if the house was on a septic system as our neighborhood is older and in a rural setting, which I happily noted. She knew that meant not to use any harsh cleaners or chemicals which requires extra elbow grease to clean and scrub everything. She also respected that I do NOT like when cleaning services insist on using cleaning solutions on hard wood floors. In the past, I've found them using them anyway. I prefer hot water and a bit of vinegar. Perfect Maid did that uses a great system changing with fresh, white towels on the floors to get them clean and prevent sticky film that just causes dirt and dust to stick to the floor (on tile too). They scrubbed down the entire bathrooms (2 full; 1/2 bath) and our glass shower doors with lots of elbow grease. Crew completely scrubs down every surface in the kitchen... all the appliances and the counters. They get all the nooks and crannies from the floorboards up. Maricela was always personally on site at my house to go over everything with her crew. As often as possible, she works to keep familiar crews at your house. If she was training someone, she was on-site to supervise and cheerily worked hard with her crew when needed. Maricela will work with you and make sure you are happy with her service. Thanks to her cleaning crew, I was able to get a dirty house the TLC it needed to get clean and feel like home!

They were way too expensive and tried to sell me services that really I did not want or need. They did not provide the cleaning 'cause I wasn't going to pay what she wanted. She came out initially to look at my house and then gave me the estimate right there. She said it would cost $125.00 to clean my house and that I would require 3 cleaners and my house is 1200 square feet and I'm the only person here and I have no pet. This house is only 7 years old so it's pretty new and she tried to tell me that I needed to have the intense cleaning the first time out. I wanted certain things done with pieces of furniture and I wanted some hand oiling on those pieces and she said that they couldn't do it. She was polite. She wasn't rude but she was a little stern with it. I make sure my dishes are all done and she doesn't have to do dishes but I wanted her to scrub down the countertops and the floors and just the basic cleaning throughout the house. I felt like I was trying to be talked into something that I really didn't need. She wasn't nasty or anything like that but she was just kind of really trying to sell me some things.

She was excellent. She came on time and was very helpful. She even gave us some advice on maintaining our hardwood floors.

Their service has been very good. They are very accommodating and do exactly what I tell them to do. They are flexible with times. If something isn't done right, they will come back and redo it. I can guarantee it because I have called them back to redo work. In that instance, I was actually incorrect and they did it correctly the first time but still they came out to assess any issues.

This experience was excellent overall, and we will be using Perfect Maids on a monthly basis.