About us
Business highlights
20 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
12%
Emergency Services
YesAccepted payment methods
Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
Diane D.
06/2014
carpet installation
+ -1 moreWe bought our carpet 7 years ago and almost immediately bumps in our carpet appeared. We have tried for years to have them fix it. The last time we spoke and they said they would take care of it, Dan's mother continually told us that Dan could not come out during the week because he was too busy and even though she said they would take care of it, we have not heard from them again. And this is exactly the way they treat you by ignoring you. I have been told by other carpet companies that the reason for this problem is because of the way it was installed and that it will cost us at least $500 to have it fixed. I am 57 and have had carpet in all of my homes but have never had this kind of problem or really any kind of carpet problem. For what we paid we should have never had any problems. It is only in 3 bedrooms and a hallway but every room has at least 3-4 rolls big enough to trip over.
Description of Work: We moved here January 2007 and Floor Innovations said they could install our carpet immediately. We spent $2000 and he sent a couple who obviously didn't know what they were doing because our carpet began to get rolls in them in every room we had the carpet installed. We called and complained and Dan and his father came out and said they could fix it. But as soon as they left the rolls came back. They would not respond to the rest of our calls. They moved from their original location and I thought they went out of business. I complained on the BBB, then Dan's mother called and said it would be taken care of. It hasn't.
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$2,000
Contact information
3131 HIGHWAY 21 BYP, Fort Mill, SC 29715
Service hours
Sunday:
ClosedMonday:
9:00 AM - 6:00 PMTuesday:
9:00 AM - 6:00 PMWednesday:
9:00 AM - 6:00 PMThursday:
9:00 AM - 6:00 PMFriday:
9:00 AM - 6:00 PMSaturday:
ClosedLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation
FAQ
FLOOR INNOVATIONS INC is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
FLOOR INNOVATIONS INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, FLOOR INNOVATIONS INC offers free project estimates.
Yes, FLOOR INNOVATIONS INC offers eco-friendly accreditations.
No, FLOOR INNOVATIONS INC does not offer a senior discount.
Yes, FLOOR INNOVATIONS INC offers emergency services.
Yes, FLOOR INNOVATIONS INC offers warranties.
FLOOR INNOVATIONS INC offers the following services: hardwoods, laminates, carpet, commercial flooring
Contact information
3131 HIGHWAY 21 BYP, Fort Mill, SC 29715
Service hours
Sunday:
ClosedMonday:
9:00 AM - 6:00 PMTuesday:
9:00 AM - 6:00 PMWednesday:
9:00 AM - 6:00 PMThursday:
9:00 AM - 6:00 PMFriday:
9:00 AM - 6:00 PMSaturday:
Closed