Exotic Landscapes

Great for my neighbor. Not so good for me.

I had some issues with them but we've worked it out. I'm very happy with them. They've taken care of my lawn for 3 years. I pay $40 for mowing. I pay $750 for complete shrubbery and tree cut back. They always do a good job.

unknown

His price for tree removal was double the price of 2 other companies estimates

Did not use.

unknown

I cannot remember what their quote was but it was almost the same as the others. What I liked about them was their promptness, professionalism and their pricing based on the comparison with the other folks who gave me an estimate. I was very pleased with all of them. They were all very responsive and they all gave me the same input. No one said, "Well, I can just go ahead and do it if you want to." They all said, "I would like to take your money but you are best to wait until the fall to do what you need to do."

We installed an in ground pool this summer, and were looking to have a landscape company come and re-sod the dug up area, re-install paver stones around our firepit and patio (those that needed to be dug up by the pool installation), repair and check our irrigation system and install some privacy trees around the back side of the pool. I contacted the provider (Rick) in early July, and set up a time for him to come over and assess the work requested, and get a feel for the yard so he could estimate the time and cost of what we needed. Rick came out on July 18th, and spent more than an hour with me talking through options and measurements for this work. At the end of the meeting, he said he would put together a proposal, and have it back to me within one week. On July 30th, when I had not heard a word from Rick, I contacted him and asked him if he was close to sending me a proposal (we had already received all other proposals from firms we were considering otherwise). He responded immediately that he planned to "finalize the proposal and send it to me". On August 7th, when I still had not received a proposal from Rick, I contacted him again, to ask him if there was any update on the subject. He contacted me back immediately that he would "email it tonight". When I still had not received it on August 9th, I contacted him yet again and asked if he had emailed it and I just missed the email. He again responded immediately and said that he was out of the office on appointments, but that he would "return this afternoon, and will check for you". Finally, the next day, I received an email from Rick saying he had lost the information he had gathered when he was here measuring and estimating, and he asked if he could come back and re-look at the yard. At that point, I decided that it was pointless to continue to pursue doing business with this provider, as it felt like a gigantic waste of time. I am sorry that our information was lost, people make mistakes...but I did not feel like this provider was up front and honest about it early on, with the hopes that the lost estimate information would just re-appear. While I do not wish them any ill will, it did not seem like this provider really wanted our business, and we therefore took it elsewhere.

I didnt use their service but they were very punctual, professional and knowledgeable

I can't say enough about the wonderful experience it's been, working with Exotic Landscaping. Rick and Melissa (the owners) are great people. Their attention to detail in their estimate and during our walk through consultation, was one of the reasons they were selected for the job. They weren't the least expensive of the four estimates we received, but we felt they were the most knowledgeable and had the best ideas that coincided with my "mental image" of what we wanted our to see in our yard. We were not disappointed - we definitely made the right choice. I got the initial impression Rick would be good to work with, and we found it was well worth it to have him on the job. From start to finish, Rick and his crew were fabulous. Along the way, we tweaked a couple of things, and Rick was always available to discuss the look, and to make changes we felt would enhance the overall end result. He had some great ideas as we proceeded, that also made sense to work into the original ideas, without changing the cost. First the trees, old plantings, and dead grass were removed. The stumps were ground out, the driveway widened and sidewalk installed with foundation stone, gravel, and pavers. At the same time, the irrigation and drainage trenches were dug and pipes laid. Once this was done, the soil was tilled and amended. The foundation and new flower bed plantings were done, the sod was laid, and the irrigation system finalized. Once the sod had taken root, the stepping stones were added. It is truly an amazing transformation. The men working around our house worked so hard, and were so respectful of our home. The crew leaders spoke excellent English and were easy to communicate with throughout the process. Never once did they leave a mess of any type. They cleaned up every day, and even when the yard was only dirt, we never felt like things were chaotic. Once they started on our job, they worked all day, every day (except rain days) until it was complete. The whole process took about 3 weeks. The before and after pictures tell the story of the result - but you won't find the whole story there. Rick is such a hard worker, he really works closely with the homeowner to achieve the result you want. I would never use anyone else for my landscaping needs. Rick and his whole staff are the best crew I have ever seen for this type of project. Over the last 20 years, this is the 4th house I have had landscaped, so I have seen a few crews work. You won't be sorry if you hire Exotic Landscape.

Perfect from start to finish. No headache.

It was a very pleasant overall experience. They made it happen!

They were prompt to respond and we liked their price. They did what they said they were going to do and kept the cost reasonable. The work was adequate. We would probably not use them again; we would use somebody that did better work.

They did very well. They were very nice, polite, professional.

Did not get the bid.

Lawn care: We are well satisfied with the quality of work. Our yard looks groomed and cared for. Pablo continues to advise us on the care and maintenance of our landscape, and we appreciate his advice. Irrigation: He was knowledgeable, professional and courteous; he helped us streamline our irrigation system to avoid water waste and to make watering as efficient and effective as possible. We paid big $$$ to Mike from Rainbird last year, and were never satisfied. Pablo helped fix his mistakes w/o ever bad-mouthing his competition. Pressure Washing: Our deck looked like new again. Pablo stays involved with his crew and checks on the quality of their work. He is quick to respond to our phone calls. Billing: Our only complaint is that billing is slow. We would like to settle our accounts much faster than he allows, but it seems his time is spent in working, not in paper chasing.