Edwards Lawn Care Of SC Inc

I have waited for a cost estimate on landscaping services since my initial contact in May 2015. I call every 7-10 days but have yet to receive a return call. I let the owner borrow my landscape plan that was designed by another company at a high cost. He refuses to call me back, do the work or even return the plan I let him borrow. It's sad because I'm happy with the weekly maintenance work they do but this matter will cost them my business.

They do all of our lawn maintenance, from shrubs to the grass trimming, mulching, fertilizer, and treatments. They show up on time. I'm picky; when I call and ask for someothing special to be done, the crew always gets it done. We've been using them for two years now. I'm very happy with their services.

Appointment was sent for 2:00 pm. I waited until 3:15 they were a no show. No phone call as to why they couldn't keep the appointment. Very unprofessional. Makes me wonder what type of service they provide if they can't even keep an appointment that they agreed to.

I'm a 70 yr. old woman living alone in SC; we don't have soil here, only clay, (in which I cannot dig.) I found Edward's Lawn Care on Angie's List, and called them because of the good reviews, and the fact that they are close to my home. Matt (the owner) came to give me an estimate, and I was so impressed with this kind young man, and the price he gave me, I hired him right away. I should mention that Matt has several employees and they do much larger jobs, like whole developments. But he took the time for this small job, that required two new bushes, which he supplied. He did the work himself in a very short time, and hauled away the debris - all for about $65.00.

The pricing from Edwards was competitive, and they did arrive about every two weeks as scheduled to cut the grass. But we cancelled their service after two years due to the incredibly poor communications from them. Over the course of two years, we sent them many e-mails that were never returned. We left voice mail messages asking about the status of our sprinkler system and never heard back from them. Although we had asked them to check out the existing sprinkler system and get it running, I don't believe they ever even looked at it. They seem like nice people, but I would never hire them again due to the complete lack of communication. Several other reviews also reference the poor communication, so I see this as a trend with them.

They show up on time. They are very polite and dependable. They come every other Wednesday for maintenance.

Provider was punctual and stayed on budget although work required an additional half days work that was not included in original estimate.

We contacted them for an estimate, replied that he would contact us to set up a date for estimate, we never heard back.

He did fine work but it was difficult to get him to respond. I had to call him about three times each time I wanted to have him do work. The quality of the work was good. He did exactly what he said he would do. However, I would not recommend him.

I have signed a one year agreement with the lawn service but I will not use them after the conclusion. They are providing weekly maintainence as well installed sod and plants. The shrubs died within two weeks and they told me the cause was no water. The plants in front that they planted are fine and the grass is green. All five shrubs that died are the same shrub. They were supposed to replace them a month ago and after several calls, they still have not been replaced.

They were pretty quick to put us on their schedule for work. They did the work one day and advised for us to call back if after a good downpour it wasn't draining properly. It wasn't, so we called back and they came out within a day or so and then buried drainage pipe under the already installed river rock. Because they were busy due to weather cramping their schedule, call backs were somewhat slow but they work they did MORE than made up for it. We would definitely call them again for further yard landscaping we'll need in the future.

I live on the lake and have a huge yard - in no time, my yard is cut! Matt is nice and does an excellent job. He also trims around the edges. Every time they cut my grass, they blow the grass cuttings off my porches.

As many other reviewers have noted I received a quote from this company and it went downhill from there. I called and requested a quote and they were out just a few days later, 04/04/13. Frank and Anthony came out as promised, they were even early. They walked the property and discussed what we would like to have done. As usual I asked for quotes for various pieces of work so I could determine what I wanted them to do and what I didn't want them to do. I requested: Mulch for approximately 17 cubic feet Cleanup of approximately 1/2 - 3/4 acre of dead limbs and underbrush Cleanup of a single large fallen tree Quote on a yearly maintenance package Quote on a yearly chemical type maintenance package. Frank and Anthony seemed to be clear on what I wanted. I received and email five days later on 04/09. Neither quote was inclusive of all of the things I had asked for above. I called Frank and asked him a couple of questions. I asked if the large fallen tree was included in the price of the cleanup, he said and quot;No, I forgot thatand quot;. I also asked for a breakdown of labor vs. mulch on the mulch service because it was over double what another quote was for the same areas. Frank said he would call me back with a quote for the tree and that he couldn't break down the mulch work. He seemed very shaken and confused by the fact that I had questions. I didn't hear from Frank again, until today (more to come on that). I emailed them on 04/15 with some final questions regarding the cleanup and type of mulch to be used. At this point everything was a and quot;goand quot; I just needed those last questions answered. Since I hadn't heard from Frank I called him again on 04/19 and left a voicemail requesting that he call and confirm he got the email and possibly answer those final questions. I heard nothing from Frank and no email reply was received. Today on 04/22 I called Frank again, he answered this time and I asked him if he had received the email. Again, very confused he said he hadn't received an email. I asked if he had any time to answer those questions. His reply was that the quote was very clear and he doesn't know what we could possibly have questions on. I explained that the questions were regarding the cleanup area and the mulch type. Frank replied again that the quote was clear and he wasn't answering anymore questions. I stated that for the amount of money we were about to spend he could answer a few questions. I wasn't ugly or using a harsh tone. Frank replied that it would be best for us to use someone else for this work. I recapped by asking Frank and quot;Just so I am clear you are willing to lose several thousand dollars of business because you don't want to answer a few questionsand quot; His reply was and quot;yes, I don't think I can be any clearerand quot;. He also added that they have a lot of other work coming in and don't have time for me. I asked Frank if he was the owner and he said he was not. I told him to have a nice day. I contacted the main office and asked who owned the business. I was told Matt and Robert owned the company but they were unavailable. The young lady was very courteous and listened as I described the above. She stated that is not how they normally do business and she would make the owners aware. The total quoted amount for all of the services above was $4394. We were prepared to purchase all services.

We were beyond pleased ... and quot;thrilledand quot; seems a little strong for yard work, but it is a close approximation. Not only are we pleased with bringing on the new firm, but Edwards' competitors driving to/from jobs in the neighborhood are slowing to look at the work and walkers/jogers/dog walkers are pausing to observe. On top of all that, the monthly quoted priced is less than we had been paying. For our first venture through Angie's List, we truly had a win-win ... where we are the recipients of both: winning with Edwards and winning with Angie.

They are nicest guys. I have used their services 4-5 and they are overall excellent.

Disappointing. You can call these people, and you can even meet with them, but they won't call you back. A really nice and knowledgeable guy came out, walked my yard and took great notes nearly a month ago. I've been waiting on the estimate from that 10/8 visit until today when, after 4 phone calls and messages left and serious drops in temperature (which may make aeration silly at this point), I gave up. I'm not sure if they are understaffed or having some other serious issues, but doing new business doesn't seem to be their focus. Had I been told that was the issue, I would be ok. Instead I've heard nothing at all.

The team worked well together and were efficient and personable. TJ and Norm were quite focused and really did a great job for us. We will definately call on the Edwards Lawncare team again for any lawn and yard work that we are unable to do on our own. Don't hesitate, if you need lawn and yard work . . . call Edwards Lawncare.

I feel blessed to have them. They do a really good job, I am pleased. They are really nice men.

The team at Edwards is fantastic to work with, and I couldn't recommend them any higher. Their pricing is fair, the communication is excellent, and they've always performed their services on time. We've used multiple service companies over the last four years, and Edwards is by far the best. Before we hired them we checked references and they were all glowing. We're very glad that we found them!

Please see our story above for start to finish. The experience was a very positive one and we look forward to a great working relationship with the Edwards Company in the next year.

Everything went great. They are very good.

We have a monthly maintenance contract with them. Their service is very good and they are very responsive. They do quality work and they are very personable. Their responsiveness is one of their highlights. We have dealt with other companies in the past and we have tried to call those companies but never received any callbacks. We have never had any issues with them. The owner himself comes out and takes care of everything. He is very active with the service. They do mowing of the lawn and also trim the weeds every week. We have done a sprinkler repair with them and some other landscaping projects too. We have done lot of projects with them and we have been satisfied with everything that they have done. As per their monthly contract they do aeration and over seeding. Their price is a bit more but its worth paying.

I spent about $100 on their service. They were a little difficult to get hold of. However, when they came out, they gave me great service. It seemed like they were trying to put me into their schedule; they seemed very busy. I will not use them again in the future.

Edwards arrived in early a.m., the guys did a good job and cleaned the site before leaving around noon.

It went well. They worked hard even when it was raining outside.