Ballantyne & Beyond Moving Inc

Sean and JW were terrific. They loaded furniture from my late mother's town home in Charlote and unloaded at two stops: Greensboro and Raleigh. They were efficient, professional and very careful with our precious heirlooms.

Very well, they were on time and did a great job packing and moving our things. Very nice group of men.

I called and left a message for Steve weeks ago to get a quote for moving, and never received a call back.

They were very good and very helpful. I was very pleased with the move. I was very happy with the 3 gentlemen on the move.

Not well. The movers were very unorganized and spend too much time taking smoke breaks. They left my residence in utter chaos and did not bother to even set up one of the beds. (I had specifically requested that they set up the beds.) They scratched a table top and parked their heavy truck on my driveway , cracking the driveway from the weight of the over sized truck.

We had them come and move a expensive bedroom set. When they were done we left out behind them to go clean the old house. The next day I came to put the bed togather and noticed that the headboard in lay was broke and missing big pieces. So I called they tried to act like I was trying to get over on them. Then they emailed me back the next day and said that they found the broke pieces in the truck and was gonna review the situation. So I guess they did they said they have some one that fixes furniture but he was unable to fix this so they cut me a 60 dollar check for a 1000 headboard that was ruined on their behalf. If anyone is thinking of using this company I'd advise to go get someone else.

Ballantyne and Beyond did two moves for me. - No damage to my household effects - No damage to my home (on either end) - Arrived on time - Professional, pleasant crew - Price was reasonable

We are listing out the names of the people that packed and moved our house because we feel they did an outstanding job and would recommend them to anyone doing a local move. There are a few things/tips that we do feel anyone doing a move should be aware of and have listed them within this review. We contacted several local moving companies and got estimates from 5 of them. We decided to go with Ballantyne & Beyond Moving. The packers (Ricky, Donna, Galo and Joe) showed up 10 minutes early and went to work as soon as they arrived. Here lies tip #1) If you are a homeowner and you are doing a move (local, interstate, or wherever) it is your responsibility to make sure that everything is done the way you want it. Not the moving company, not the packers, loaders, etc, etc. Make sure everything is done correct. We took the advice of several of the companies and boxed as much as we could prior to them arriving. Thus tip #2) Do some of the work yourself. Box what you can, prep what you can and save big money!! The packers took care of the rest and were done earlier than the time that was estimated and had to use less packing supplies. The next day the new crew was lead by Ricky as well (glad for that). They were Ricky, Joe, Marco, Tom and Kevin. Again they were right on time, got right to work and got the truck loaded very quickly. Upon arrival at the new house, they unloaded everything at a very steady even pace. Here is where tip #3 comes into play. Know where you want things to be put in the new house. Do not blame the people doing the work for taking to long if they have to always ask you where things go. We showed them what room was which, and was there every time something came off the truck making sure they knew where it was to go. Once again Ricky was able to get everything completed earlier than estimated. We would recommend Ballantyne & Beyond Moving to anyone doing a local move. We would also say that if you go with them to ask for Ricky to be the supervisor as he did a fantastic job making sure we were completely satisfied with how things went during the entire process. Oh and for anyone getting Ricky as a supervisor, orange juice is his drink of choice.

Our plans for an easy, low stress, keep the cost down move fell a bit short with this Company. They showed up exactly on time and were very courteous and professional. The 4 guys were great and I could tell this was going to be an easy day. I explained to them that we already moved everything to the new house just down the street except for the remaining furniture. It was a 4 bedroom house so we were thinking they would be done around 2:00. At about 7:00 pm I was so stressed out from the day that I just wanted them to leave. It took them forever to move our stuff and when you are paying an hourly rate that changes everything. This company needs to quote firm prices and not charge by the hour. Very difficult to complain about the guys doing the move because they were so friendly and I think they were doing the job they way they were trained to do. I felt that I could have personally done this job in half the time it took this company. There was nothing that made this time sensitive and I felt totally taken advantage of. It was like a slow motion day. I contacted management at this Company to discuss my issues and was informed that they would look into it and get back with me. I have since left about four messages for follow-up and have not received a single call back. I feel that my complaints were valid and just wanted management to some how address my issues. I was guaranteed a call back to make this right and I have received nothing.

We were very impressed with the responsiveness of Steve when estimating the project and confirming the details of the move. Unfortunately things began to go awry the night before the move when we received a late phone call telling us that the movers would be arriving a few hours later than originally planned. When the team still had not arrived be the new time I had to call to get an update. Evidently they were sent to unload a truck at another home before starting our job. I understand how things may change with scheduling, etc. when one moves takes longer than anticipated and then runs into the next day. My concern was with a team arriving to move a 3 BR house in 95+ heat that has already spent several hours on another move. These guys were already tired and hot from that job then had to pull another 8 hours moving my home. That just doesn't seem healthy when we're dealing with July heat. They were nice guys doing the best they could. They had to make two trips because the truck was not large enough which was fine since we were moving only 3 miles away but would have been very time-consuming otherwise. In addition, I had mentioned using a truck with side load entry due to the incline of my driveway. On moving day a van arrived with no such capability. A large scuff mark was left on my hardwood floors in the old house and a dresser was dropped on the way out of the truck that caused irreparable damage. I was told that someone from the office would call me immediately to discuss repairing the damages. Ten days later and no call so I called them. They handled the damages quickly once I made contact. Overall they did a "good job" but not a great job.

Ballantyne & Beyond moved us from our house to an apartment and storage unit. We were extremely pleased with the professionalism, quality of service and care of our furnishings. The team from B & B we had were very efficient. They made quick use of their time. We enjoyed their service and will use them again.

The moving crew showed up on time on the first day. They all shook hands with us, introduced themselves and familiarized themselves with our home and furniture. Loading went smoothly, took 2 trucks. The second day (unloading) went more quickly and efficiently. We have found no missing items or damaged items. All of the crew members were polite, respectful and worked so hard. These were two 90-degree-plus days, but the guys just kept going.

Josh and Miles packed items we couldn't or didn't have boxes for the day before they loaded the truck - lamps,heavy pictures/mirrors, and the televisions. They were quick and thorough, pleasant and professional. Kevin joined them the following day to pack large items, load the truck in Charlotte and unload in Brevard. Each of them did whatever we asked of them. They were sure to ask where we wanted each item placed and asked again before they left left if we wanted anything rearranged. They made the move pleasant and stress free. We have opened about 90% of the boxes and nothing is broken. We thoroughly enjoyed working with the three of them. We would recommend Ballantyne & Beyond Moving without hesitation. Should you choose to use this company, don't forget to ask for Josh, Miles and Kevin.

They were fantastic, very meticulous about everything! They put pads and mats down to avoid ruining my hardwood floors. Andrew, Ricky, and Ronnie were the ones who moved me and they were all amazing and I was highly impressed with the work. I would recommend these guys for anyone looking for a moving service.

By far the best moving experience we've ever had! The crew arrived on time. they were hard working fast careful and had great attitudes. They had the truck loaded within 3 hours. (our previous moving company in Colorado took 9.5 hours to load the truck). We have a very heavy and large tree table that previous movers complained about and tried to get out of moving. Ballantyne never complained and happily dealt with the challenge. They started at 8:30 and were done moving us into our new home by 4. Some other reviewers said that Ballantyne was over priced. I got 3 quotes and ballanyne was the same as one and a little cheaper than the other. I also do not think anyone else would have done the job as quickly. (they also did not charge me for the short lunch break and 2 minor other breaks) After our previous moves, I was dreading moving again. Ballantyne has changed my feeling about moving. I will definitely use them again- and only them!

They were prompt, courteous, and very efficient! I will definitely use them in the near future!!

They came prepared with all equipment, protection for the floors, plenty of the big cardboard boxes used to quickly pack any remaining or bulky items, and electronics. The loading was done on a Wednesday after business hours, and the unloading was done the next morning starting at 7:30 so as to be finished quickly. All desks were reassembled correctly. There was hardly anything to show they were there at all, and no damages. It was a good experience.

We were moving locally and looked at several of the big moving companies. We settled on Ballantyne and Beyond because even before the move, they took the time and attention to come out and assess our needs. On the day of the move, these guys were punctual, polite and managed to move everything in our 3 floor house without any problems. This included some seriously heavy furniture on the top two floors. They were fantastic and reasonably priced. I would definitely recommend Carl and his team highly if you need movers, they are best ones we have used so far, this includes an international move too!

I must apologize for the late review. My tardiness is not because the service was tardy or lack of service by the provider. The guys arrived on time and finished the job within 6 hours. The attention to detail and care for belongings was impressive. The example of the care is a wine glass that we, not the movers, forgot to pack was left in the china hutch. The guys took such caution that the glass made it from Ballantyne to Stallings without being broken. I do not plan on moving anytime soon. If I do, this company is my first choice.

Quoted the job. Then showed up the day of the move (moved out of my house and into storage on 8/5, then out of storage and into my new home on 8/13). Crew was lead by a guy named Drew. He had me sign some paperwork and then he and his 6 man crew were off to the races. Had some heavier pieces to move and they did not blink. Worked very hard and took GREAT care of my stuff. The front end move went so well that I requested the same crew for the second move. I cannot recommend this firm enough. I would easily use them again and I HIGHLY recommend them. Great price, great crew. I will NOT be calling anyone but Ballantyne for future moves.

This was the second time I used Ballantyne and Beyond Moving. The first time about four years ago, I was so impressed I wanted to be sure to keep their contact information. Luckily, when it was time to move again four years later, I still had their card on file and called them to do this move which was a little more involved. Again, they were outstanding! The two movers showed up right on time, explained everything in detail and we went over the plan. Then they got to work and worked their butts off! I was tired watching them -- which I appreciated becuase I was paying by the hour. When we got to the new house, I had several things that ended up going different places than I had initially planned and they moved everything with enthusiasm and a smile. When done, we did the paperwork and everything was very efficient. Moving is a pain and these guys made it hurt a lot less! Can't be more impressed with these guys!

Andrew and his crew were very good and did an excellent job. The moved us from one home into another. They were very careful and handled everything with care. They were accommodating to place all items where we wanted them and moved several items around after they had been placed. Excellent service and a great crew. I would use them again.

My husband also called back to try and speak to the owner about the damage that was done to the plumbing line when the freezer was moved....the response he received was, and quot;you can't prove that was us and we are not liable.and quot; We were not asking for reimbursement, but wanted to let them know that the insurance company was investigating and was asking for the information on the movers as they believed the movers haphazardly and carelessly pulled the freezer line out from the floor which caused a major leak....

Both moves were completed quickly and at the agreed-upon time. Excellent care was taken with our items and Ken's employees were personable and professional. I have referred Ballantyne and Beyond with confidence to many of my customers and continue to receive positive feedback on the level of service.

So here we are waiting for the movers and they can't come until Dec. 18th. The response from Balantyne and Beyond is just a bald-faced lie. Rafael's last words were and quot;I'm meeting my girlfriend at Hickory Tavern and I'm running late, so I'll send you the written estimate later tonight or tomorrowand quot; He even offered to buy a game table and chairs and said he'd pick them up Friday when they came to move us, rafael checked with the main office to make sure Friday Nov. 29th was free. We never said we were gathering quotes. How were we supposed to get more quotes on Thanksgiving? We picked Ballantyne based on Angie's list and they totally screwed us over. We rented a truck on Wednesday before Thanksgiving so they could load it Friday rather than have to get the truck on Friday morning while they were waiting. So, we were out a weeks rental because we couldn't get a replacement over Thanksgiving. That was $500. Ballantyne seems to be unique in requiring a deposit, other moving companies accept a committment to move. Even after we agreed to the later date, they were supposed to load up our truck on Sunday. After they read my review they then calcelled again Sunday morning and cancelled completely. If they cancel because of a bad review on Angie's list, how can you really trust them to show up? I understand they have procedures they say they follow, but how is the customer supposed to know what they are? When someone shakes your hand, gives you a rough estimate and leaves your house saying I'll send you an estimate shortly and we'll see you Friday morning, it is a least a verbal contract. It's not our fault they have procedures they didn't follow. If Rafael didn't put the move on the master schedule when he left our house, it's Ballantyne's fault.