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Absolute Installations LLC

Pool and Spa Service, Pool Sales Construction and Installation, Moving Companies

About us

Fully licensed and insured. BBB accredited. Warranty on all work. Additional DBA - Absolute Installations. Additional phone number (704) 617-1306 and (704) 619-2540. We take cash, checks, and credit/debit cards

Business highlights

20 years of trusted experience

Services we offer

Pool & Spa Service & Repair. Pool Sales & Construction & Installation

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.920 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-20 of 20 reviews

Robin F.
04/2017
5.0
pool cleaners, swimming pools
  + 0 more
It went great ! They came in installed pool. Kept me informed on what they were doing and taught me how to maintain it.
Description of Work: I had an above ground pool installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Brent C.
10/2016
5.0
moving companies
  + -1 more
After making the rounds of the Charlotte area hot tub dealers, we found Absolute Installations on Angie's List. These guys are not salesmen who just happen to be selling spas, they are true pool and spa professionals who really know their stuff. Very responsive, they returned every email and phone call promptly. They answered our many questions fully and patiently. They spend most of their time working on installations, but were very accommodating in making appointments to see their hot tubs at their warehouse in Fort Mill, as well as in delivering to our home. I honestly can't remember the last time I've dealt with anyone with more integrity and professionalism than Rod - honest, responsive, and knowledgeable... and we are loving the Alps Spa as well.
Description of Work: Purchase of new Alps Spas hot tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Leslie G.
09/2016
5.0
pool cleaners, swimming pools
  + 0 more
First the mistake. We bought an above ground pool on-line and thought we would be able to set it up ourselves. After several hours of trying (on what we thought was level ground), we quit. Now for the good news. We contacted Absolute Installations LLC and scheduled them to come out and install pool. They were fantastic. They made all the arrangements to have the ground leveled and sand that was needed to be taken care of before they arrived. Once they arrived, they immediately went work. Everything was done in a very methodical way. It was obvious they knew exactly what they were doing check/double checked everything along the way. The pool was completed within 3 hours of them arriving and Rodney made sure to take the time to explain exactly how the pump and filter worked. If you have any thoughts of getting an above ground pool (on-line or locally), we recommend you contact Absolute Installations LLC and have them professionally do the work. It was worth every penny to have the job done right. If we ever have any pool/spa needs in the future, we will be calling on them again.
Description of Work: Above ground pool assembly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Terry R.
06/2016
5.0
pool cleaners
  + -1 more
Rod and Jason were very professional, patient, quick, knowledgeable and skillful. They installed a new liner in our above ground pool in two hours. The pool is filling with water. At this point, I couldn't be more pleased. I highly recommend them. Their professional attitude and quality of work is top notch.
Description of Work: They installed a new liner for our above ground pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Martin M.
01/2016
5.0
pool cleaners, swimming pools
  + 0 more
Went awesome installed it in one day Including foundation. They worked like a well oiled machine
Description of Work: Installed an above ground pool

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Robert G.
07/2015
5.0
pool cleaners
  + -1 more
Everything went good on there part. Just a screw up on my end. Very reliable and knowledgable about there work. No problems at all. Was very fair settling up at the end. I hope the owners read this because when I am ready to have a pool put in, if they let me I will use them. I want to get the right one when I have the money to do it right.
Description of Work: I did not have all work completed do to my liner having holes in it. This had nothing to do with the installers. They got my ground level and spread the sand then we had to stop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Cathy K.
03/2015
5.0
pool cleaners
  + -1 more
.
Description of Work: Pool table move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Angela A.
08/2014
5.0
pool cleaners
  + -1 more
Everything from the initial call to the end of installation went smoothly, on schedule and with little to no effort on customer's part... Jason took care of everything, and delivered on everything promised!
Description of Work: Provided top-of-the-line pool, all equipment, additional accessories and special order items, several upgrades, full installation in less than a day, and arranged for the ground leveling a couple days prior.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

George W.
07/2014
5.0
pool cleaners, swimming pools
  + 0 more
unknown
Description of Work: Installed an 18 ft round above ground pool. |The work was done to my satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Lisa R.
07/2014
4.0
pool cleaners, swimming pools
  + 0 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,400

Amy N M.
06/2014
5.0
swimming pools, pool cleaners
  + 0 more
.
Description of Work: There are not many companies who replace above ground pool liners, so finding a company just willing to do the work was a challenge. Absolute Installations not only replaced the liner at a reasonable cost, they were absolute professionals and I highly recommend this company to anyone needing their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Scott H.
06/2014
5.0
swimming pools, pool cleaners
  + 0 more
.
Description of Work: Moved a hot tub from Fort Mill to Rock Hill.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Lori K.
06/2014
5.0
pool cleaners
  + -1 more
They came back out without a problem for some concerns we had. This is our second season. We bought the salt water rated pool system and the only thing I notice is the rails are bowing a bit - probably due to them being PVC.
Description of Work: Installed new above ground pool.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,300

Shawne H.
05/2014
1.0
pool cleaners, swimming pools
  + 0 more
unknown
Description of Work: Called about a week ago and spoke with the owner, Jason. We agreed he would come by and measure the area for my pool, within a day or two and send me a email with all the quotes and options. Never received an email. Called him back this am, and he said he would be by this evening after 5 to speak with me and get measurements. Haven't heard from him at all. Jason said he must have sent the info to a wrong email address, but when he confirmed the email...it was the correct email. I think maybe he is too busy for my business and he doesn't know how to solve the situation or he is not organized, or he just plain doesn't care.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from Absolute Installations LLC
I apologize for any inconvenience to you. I did go out to your house and talk with you and your husband and assessed your pool situation. I sent email with pictures and prices for the pool you were wanting. I followed up later to make sure you got the email and to see if you had any questions what so ever about the process or pool. You told me you were definitely interested and were waiting on money to proceed with the order. We strive to make all our customers a priority and I apologize again that you had a bad experience. Please contact me directly if you have any other questions and concerns. Thank you. Jason Jones 704-351-1599.

SarahKate M.
03/2014
5.0
pool cleaners
  + -1 more
Jason and Rod were awesome to work with. Jason, Rod and their team of guys were so professional and easy to work with. They were very responsive to phone calls, communicated efficiently and completed the job and even cleaned up afterwords. They ended up having to come back twice to move a hot tub and had no problems with scheduling both times. I will not hesitate to use them again in the future and pass along their info to anyone that needs it. It is also nice that you can buy hot tubs from them, service them, move hot tubs and big items such as pool tables, etc. Even though they came back twice, since the job changed a little bit from the first time to the second, they lowered the price of moving the hot tub. I paid them the original price because of the good job they completed and for coming back twice. Thank you guys for the hard work and professionalism!
Description of Work: Came initially to move our hot tub from driveway to a deck about ten feet high. Had to remove railing and they did not hesitate to reschedule and come back two days later after that was removed to complete the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Lori G.
09/2013
5.0
swimming pools
  + -1 more
They came out promptly and installed the pool, for a family member, exactly as they has explained they would. They did a very good job and were very friendly and easy to work with. I highly recommend them and will use them again when we move. We are seriously considering purchasing a spa from them later this year.
Description of Work: Installed a 24 ' pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Joan B.
09/2013
5.0
pool cleaners
  + -1 more
Jason was excellent to work with. He communicated quickly and reliably in the leadup time and gave me all the information I needed to make an informed decision. When I asked to have a different pump installed, he did the research and got back to me quickly. My pump started making noise after a few weeks, but Jason came back and replaced it in two days. He has been helpful in the weeks following, responding to e-mails promptly and with good information. Finally, his price was among the best I found.
Description of Work: Installed an above ground pool.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Dan B.
07/2013
5.0
pool cleaners
  + -1 more
They did a great job. Had the old one down in an hour and put the new one up in about 90 minutes. They hauled all of the old pool away and cleaned up.
Description of Work: I had a 19 year old above ground pool. They took it down, hauled it away and installed a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Bonnie S.
04/2013
5.0
swimming pools
  + -1 more
Rod came out and brought samples of pool sides and linings. He looked at the yard and gave us an estimate along with some additional options. He was very helpful and professional - not pushy at all. We picked the pool and lining. It took about a week and half for the pool to be put in The grader showed up in the morning by 9:00 am and the pool was up and they were cleaning up their tools by 2:00. It is a beautiful and sturdy pool. We chose to spend more on 30" walk down steps that attach to a deck, also a solar cover and winter cover. Can't wait for the deck to be complete and the warm weather to enjoy the pool. Would definitely recommend Absolute Installation!
Description of Work: They graded the yard and installed a 24' round above ground swimming pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

KATHRYN P.
05/2012
5.0
pool cleaners
  + -1 more
I called them and they responded back to me quickly. They set a tentative time frame to do my liner replacement (as weather, etc. can make setting a firm date difficult). They kept in touch with me on a regular basis as to when it looked like they would be able to get to me. They came out, replaced the liner and installed the new ionizer. They did perfect work and cleaned up afterwards. I am completely happy with the liner replacement ($350) and the new ionizer is working fantastic! ($250).
Description of Work: They replaced an above ground pool liner and installed an ionizer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

    Contact information

    1657 Katy Ln., Fort Mill, SC 29708

    www.charlotteabovegroundpools.com/

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation,
    Moving Companies

    FAQ

    Absolute Installations LLC is currently rated 4.9 overall out of 5.
    Absolute Installations LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Absolute Installations LLC offers free project estimates.
    No, Absolute Installations LLC does not offer eco-friendly accreditations.
    No, Absolute Installations LLC does not offer a senior discount.
    No, Absolute Installations LLC does not offer emergency services.
    Yes, Absolute Installations LLC offers warranties.
    Absolute Installations LLC offers the following services: Pool & Spa Service & Repair. Pool Sales & Construction & Installation

    Contact information

    1657 Katy Ln., Fort Mill, SC 29708

    www.charlotteabovegroundpools.com/