Full service Fire & Water Restoration, Expert Carpet and Upholstery Cleaning, 24/7/365, Insurance Billing avalible, preferred vendor with most major insurance carriers.
They did a good job on the mildew and they did a good job on the painting and carpet cleaning but they had to do everything they did over at least 3 times. The end result was good it was just that it took about 3 months to do when it should have taken a shorter time. We had to keep saying, "No this isn't right." They came back and they kept doing it over. They cleaned our carpet 3 times and the owner came and aid they're not using the right cleaner. When they painted they opened the windows so the paint was filled up with dust and stuff from outside so when it dried it was like you put sand in it. They did a really good job on the mildew removal. We had a bad kind of mildew in our room and they got rid of all of that and it has not come back so they did a good job with that. I just felt like it should have been a quick job and we had to be out of our house for about 2 months because of the paint smell and the mildew treatment.
Description of Work: I used ServiceMaster Fire & Water Restoration to do carpet cleaning, mildew removal and repair and some painting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from ServiceMaster Fire & Water Restoration
[member name removed], I appreciate your feedback. We are excited about the opportunity to clean your carpet again and show you what we are capable of. I hope you will rate us again after this cleaning. If you have any other issues on the work we completed in the fall please let us know. As you know from experience, we will make it right for you. We stand behind everything we do. Again, thanks for the feedback and we appreciate your business. Bruce Boyd President
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Service Categories
Interior Painting,
Carpet Cleaning,
Mold Testing & Remediation,
Water & Smoke Damage
FAQ
ServiceMaster Fire & Water Restoration is currently rated 3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
ServiceMaster Fire & Water Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, ServiceMaster Fire & Water Restoration does not offer free project estimates.
Yes, ServiceMaster Fire & Water Restoration offers eco-friendly accreditations.
No, ServiceMaster Fire & Water Restoration does not offer a senior discount.
Yes, ServiceMaster Fire & Water Restoration offers emergency services.
No, ServiceMaster Fire & Water Restoration does not offer warranties.
ServiceMaster Fire & Water Restoration offers the following services: Carpet cleaning, Fire and Water Damage