Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Palmetto State Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

We are a plumbing company offering a variety of commercial and residential plumbing services including: Large & small drain cleaning, water heater service and installation, plumbing fixture installation, and more! We offer 24 hour EMERGENCY service!!

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Large & Small Drain Cleaning, Water Heater Service & Installation, Plumbing Fixture Installation, Backflow Certified and more! Find us at www.palmettostateplumbing.com!

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.969 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
1%
3
0%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 69 reviews

William G.
08/2014
5.0
drain cleaning, plumbing
  + 0 more
They dug up the septic access and checked it out. The technician noticed that the line from the house to the tank appeared to be clogged. He went into the crawl space, found a clean out and cleaned the line out with water pressure. Great job and great attitude of the technician.
Description of Work: All the drains in my house were backing up and I needed help late on a Saturday night. They were punctual, polite and professional. They did nothing more and nothing less than required. They left the areas clean. I highly recommend Palmetto State Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Cynthia G.
05/2014
5.0
plumbing, water heater repair
  + 0 more
Gavin was awesome! We arrived back home at 10:30 one night to find the tub had leaked onto the bath math. Not wanting to call a plumber at that hour, we shut the hot water tank supply off since the crack was below the shut off valve in the tub. The next morning I searched Angie's List, as our long time plumber had recently retired. I was very pleased to see the reviews for Gavin and his firm, and gave him a call. He came out the same day to take a look, and was able to cap off the pipe to stop the leaking so that we were able to have hot water in our house again. We scheduled a time for the following week for him to come back and fix the pipe as above. Gavin was prompt, personable, and explained what he was doing. I was very happy with his price, and also that he gives a 10% discount to Angie's List members. I will definitely use Gavin in the future as I trust him implicitly!
Description of Work: The hot water line to the tub faucet was leaking from a cracked male cpvc male adapter. Gavin cut the supply line feeding the faucet, installed a new brass male adapter and connected the line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Elaine M.
03/2014
5.0
plumbing
  + -1 more
It went well, they did everything they had to do, they didn't leave any mess. Very clean, very professional and I think I will use them again.
Description of Work: Replaced garbage disposal in the sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sue F.
03/2014
5.0
plumbing
  + -1 more
The guys had installed a new hot water heater for me before, so when I had a leakage beneath my kitchen sink, I called them immediately. They responded promptly to check for the problem. They removed both basket strainers and old pipes which were leaking. They installed two new metal basket strainers and new pipes. Then, they tested to check for leakage, but everything was working fine, and I haven't had anymore problems. I was pleased with their work and would definitely use them again, if necessary.
Description of Work: They repaired a leakage beneath my kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jennifer W.
01/2014
5.0
plumbing
  + -1 more
Palmetto State Plumbing came on time December 4th and installed a new faucet set on our tub/shower It took them about an hour and included installing a new valve. I had also had them put in a new drain in. The cost was $270. I was renovating my bathroom so did not use the tub right away. On December 11th I noticed the new screen cover on the drain was not setting right so I called Palmetto. The came out the next morning to take a look at it. It turned out that the threading on the new drain did not match to the pipe fitting. It cost another $75 to replace the pipes and fix the issue. It was one of those "it has to be done to do it right" so that did not bother me. The only thing that bothered me is that they should have been pointed out on the original install.
Description of Work: Installation of new tub/shower faucet set with drain.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Richard R.
01/2014
5.0
plumbing
  + -1 more
Excellent service! Punctual, polite and professional. Worked very efficiently and kept my place clean. Reasonable pricing and no trip charge. I will definitely call them again for any future plumbing needs. Highly recommended.
Description of Work: Cleared a clogged kitchen sink drain line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Leah B.
10/2013
5.0
plumbing
  + -1 more
Our old garbage disposal suddenly stopped working a couple of months ago, which wasn't surprising, given it's age. After ordering a new one, I contacted Gavin on a Monday afternoon and made an appointment for him to install it on Wednesday morning. He and another worker removed the old disposal, hard wired the power and installed the new disposal, and tested the new disposal only to discover that it had no power. After checking the wiring, a faulty light switch was the diagnosis. Gavin replaced the switch with a new one that I happened to have on hand. He then tested the disposal to confirm that it was working properly. I can't say enough about his professionalism from start to finish on this job. He was on time, went to work immediately, and didn't miss a beat while troubleshooting the power issue. Palmetto State Plumbing will be my first and only call for any future plumbing needs!
Description of Work: installed new garbage disposal and diagnosed and replaced faulty wall switch that was root cause of old disposal not functioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Michael C.
09/2013
5.0
plumbing
  + -1 more
fast good service good price
Description of Work: remove and replace tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Sue F.
09/2013
5.0
plumbing
  + -1 more
I was very pleased with Palmetto State Plumbing. I called to inquire about having a hot water heater installed, and they came the very next day to give an estimate without a service charge. After observing what needed to be done, they gave me a price, and I immediately asked when could they do the job and they said right then, which they did. They did an excellent job, and I would definitely hire them again.
Description of Work: They installed an electric hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288

Scott K.
08/2013
5.0
plumbing, wells
  + 0 more
My wife and I purposely asked Gavin to install a sump pump we bought, as he has done service for us in the past and always has been prompt and has never overcharged us. We purchased the sump pump because heavy rains this summer had led to a buildup of water in our crawl space that risked damaging the foundation. Prior to coming over, Gavin offered to allow me or an electrician install an outlet and switch; preferring to make sure the job was done correctly, I asked him to bring his electrician. Gavin and a co-worker came over and installed the pump as well as PVC pipe so the water could be pumped into the street, and the electrician installed the outlet and switch. Thanks to the 10% off coupon, we saved a good amount of money on the work. About two weeks later, the pump stopped working because too much debris had gotten into the basin. Gavin was kind enough to come over and install a new, larger basin at no charge. I hope that my wife and I do not have plumbing issues in the future, but if we do, we will contact Palmetto State Plumbing!
Description of Work: Install a sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$745

Carla G.
08/2013
5.0
plumbing
  + -1 more
I called Gavin on a Friday night when the valve in our kids' bathroom stripped and would not turn off. He came with a smile on his face even though I had interrupted a Friday night dinner out with his family. He gave me the option of rebuilding the valve or replacing the whole faucet. We chose to replace it. Since it was a Friday night and I could not shop for a new shower faucet, Gavin cut into the wall, and capped our water lines so that we would still have water in the rest of the house. The plumbing at the back of the tub is almost inaccessible. Gavin was very professional in finding a solution by cutting a very minimal hole to access the area he needed to work in. Fast forward to today. I had my new shower faucet assembly. Gavin and his partner arrived on time to our agreed appointment. They were very friendly and professional. They replaced the entire old assembly with new and I could not be happier. I would recommend this company to anyone. It is hard to find good, honest people these days. I have found a plumber that I definitely trust and would recommend to all of my family and friends!
Description of Work: Replaced shower assembly and water lines in an almost inaccessible location.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Palmetto State Plumbing
[member name removed], The pleasure was all ours. We are happy to have been there for you and your family when you needed us. Glad you are happy and let us know if you need us in the future.

tom G.
08/2013
5.0
gas leak repair, plumbing, water heater repair
  + 1 more
Gave a written estimate, Gave three alternatives. We came to agreement, He and his employee showed up on time. Job was performed professionally. House left clean. Invoice as agreed upon. Paid up. Will use again.
Description of Work: replaced natural gas water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$825

Melissa S.
06/2013
5.0
plumbing
  + -1 more
First, let me just say how amazing it is to have a plumber you can call late at night when your downstairs bathroom has flooded with water draining from your washing machine! We had just a week earlier moved into a house and promptly discovered, due to the aforementioned flooding, that we had some pipes clogged. Little did we know what a major problem it would turn out to be. Gavin figured out that there were tree limbs that had worked their way into our pipes and were impeding the proper draining of the water from all sources in the house (sinks, toilets, washing machine, shower, etc) To make a very long story short, he fixed everything in a timely fashion and with great professionalism. And he gets MAJOR points for doing it all while keeping my floors clean! We will definitely be using him anytime we have plumbing issues in the future. I highly recommend him.
Description of Work: Diagnosed and repaired a major plumbing issue which included replacing the main line from the house, installed a garbage disposal, replaced a shower head, and fixed a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

James P.
04/2013
5.0
drain cleaning, plumbing
  + 0 more
Excellent service. They answered the phone when I called and made an appointment time for the next day. showed up on time without a service fee. I explained to them all of the things I had tried that had not worked and they snaked it out and tested it after they fixed it. Extremely pleasant, great to talk with and knew exactly what the problem was and how to fix it. Did not try to upsell me anything I did not need. Will definitely call again. I have a new plumber.
Description of Work: I had an issue with the washing machine where it would not drain properly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jason G.
03/2013
5.0
plumbing, water heater repair
  + 0 more
We lost hot water at our home. I called Palmetto State Plumbing and Gavin said he would be by that day. After reviewing my problem, he called me at work, explained the problem, and gave me options. He didn't simply try to sell me another hot water heater. After some brief questions, which he answered directly, I decided to replace the hot water heater. He was at the house by the time I got home from work, already had the new heater installed, and didn't leave until he confirmed I had hot water. He was very professional and courteous. I HIGHLY recommend him to any one who needs work done.
Description of Work: Replacement of hot water heater and repair of bad plumbing to the heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$835

Debora J.
02/2013
5.0
water heater repair
  + -1 more
Gavcin was very professional and pleasant, reasonable and came on a Sunday within a short time of the call.....We will highly reccomend him for any of your plumbing needs.....very affordable.....
Description of Work: Fixed a broken line in water heater and replaced spigot outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Elaine M.
01/2013
5.0
plumbing, sewer cleaning
  + 0 more
Great Customer service...Gavin responded and completed service the day called. He was able to take payment electronically....
Description of Work: Sewage back up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Robert T.
12/2012
5.0
plumbing
  + -1 more
Overall the job went very well. They installed the pipeing and shut off valves in great time and they were thorough. They tested all connections and "road tested" the grill for proper operation.
Description of Work: Needed a short gas pipe installed to the outside of the house. Two shut-off valves were installed. This was done to use our outside grill with natural gas. Work was performed professionally and on time.and the price was very close to the estimate. They are no nonsense people and would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$160

Sue B.
11/2012
5.0
plumbing
  + -1 more
Gavin called ahead to confirm the appointment. He and his assistant came to replace my garbage disposal, which they did in short order. They were both very friendly, polite, and professional. They had some trouble with the existing plumbing, which had not been installed correctly by the previous plumber. They corrected the problem, and now my whole system is working more efficiently. Needless to say, I am very pleased with the results, and will gladly call him again should I need any more plumbing work done.
Description of Work: Had a garbage disposal replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Wilder H.
09/2012
5.0
drain cleaning
  + -1 more
They called a subcontractor to pump out septic tank and came back after and unclogged drain.
Description of Work: Unclogged drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Stephen M.
08/2012
5.0
water heater repair
  + -1 more
I called them and they were right around here. They fixed the problem and the price was not high at all. I had estimates previously that were much more than what I paid for their services. They repaired the pilot light and even cleaned the filter. They spent a lot of time doing the work. I am really happy with their services.
Description of Work: I hired them to repair my water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

ryan C.
07/2012
5.0
plumbing
  + -1 more
Gavin was very professional and the work was completed quickly. The work was completed in a couple hours and he explained everything he did in detail. We would definitely use this company again for any future needs.
Description of Work: We had him add a shower into existing plumbing for a standalone bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$247

Scott G.
05/2012
5.0
drain cleaning, drain pipe, plumbing, sewer cleaning, water delivery, water heater repair
  + 4 more
Overall, it was an amazing experience. I was scared that it was going to cost an arm and a leg, but it was just the opposite. Palmetto State Plumbing went above an beyond fixing my faucete and even caught other problems before they became bigger issues. He even put a smile on my son and dog's faces. I've had other companies come out and give me a quote and they were double than what Gavin charged. Great service, great price, and definitely the plumber I call from here on out. No questions about it.
Description of Work: Gavin and his staff were prompt, professional, and knowledgable in fixing everything needed in my home. I couldn't believe Gavin came out without a trip charge. Every other plumber charges a trip charge, which I think is wrong. Palmetto State Plumbing seems to be doing it right by not charging. When he showed up, he wore shoe protectors, which is great and very appreciated since I do my best to keep our carpets clean and don't need muddy boots tracking a mess through my house. He repaired my leaky faucete, running toilet, and even gave a full home inspection at no charge. He found a leak on my water heater and we already scheduled him to come back next week to replace the heater. Their prices were half as anyone else around in the area, they were cleaner, and even gave my son a piece of candy and my dog a doggy treat. Amazing service. If you go with another plumber, you'll probably pay more than needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Brad K.
02/2012
5.0
plumbing
  + -1 more
Gavin returned my phone call promptly and was at my home immediately following the call. He quickly estimated the charge and left to finish another job. Later that afternoon he returned to the house to perform the job. He brought all the necessary parts and had the pipes replaced and completed the repair in a couple of hours. After the job was done, he made some suggestions for improving the original contractors work to consider at a later date. I was very pleased with his service, charges and professionalism and would recommend him to anyone looking for an honest plumber.
Description of Work: We had a leak in the pipes for the underground irrigation system that could not be shut off so if the water was on, the pipes would leak no matter what. Because of the less than quality work done by the contractor who installed the system, the pipes and solenoids were spaced too close making the replacement more difficult than it should have been.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mitch W.
11/2011
5.0
drain cleaning, plumbing
  + 0 more
Dealing with Gavin at Palmetto State Plumbing was a pleasure. He was professional, punctual, empathetic, and really looked out for my bottom line. He worked hard to come up with the simplest and lowest cost solutions to my problem. He called back and showed up exactly when he said he would. I will not use or recommend any other plumber again. Ever. Every other plumber I have ever dealt with was hard to get hold of, ran late, or charged OUTRAGEOUS fees. This guy is the best. If you are still reading this, you have found your plumber.....
Description of Work: I had stupidly dropped something in my toilet as it was flushing, and my timing was awful (or perfect, depending on how you look at it.) It got sucked into my toilet and stuck in the trap. Water was still flowing, but VERY slowly. He initially thought it would need to be replaced, but once he had it disconnected he was able to auger it out and remove the obstruction. He told me that I could take the new toilet back to Lowe's (Cha-ching!). He reinstalled the old toilet and got it level and working in no time... While he was there he fixed a leaky faucet in another bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120
    • 1
    • 2(current)
    • 3

Contact information

PO Box 3824, Florence, SC 29502

www.palmettostateplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Water Coolers,
Natural Gas Lines,
Wells and Pumps

FAQ

Palmetto State Plumbing is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Palmetto State Plumbing accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Palmetto State Plumbing offers free project estimates.
No, Palmetto State Plumbing does not offer eco-friendly accreditations.
No, Palmetto State Plumbing does not offer a senior discount.
Yes, Palmetto State Plumbing offers emergency services.
Yes, Palmetto State Plumbing offers warranties.
Palmetto State Plumbing offers the following services: Large & Small Drain Cleaning, Water Heater Service & Installation, Plumbing Fixture Installation, Backflow Certified and more! Find us at www.palmettostateplumbing.com!

Contact information

PO Box 3824, Florence, SC 29502

www.palmettostateplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed