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Jacob Plumbing Co Inc

Plumbing, Water Coolers, Water Heaters,

About us

Family owned & operated. See website for additional service areas.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial plumbing, water heaters, drain & line cleaning & faucets, Jetter.Camera sewer lines, Backflow preventer installation and testing.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.313 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
54%
4
23%
3
0%
2
0%
1
23%


Rating CategoryRating out of 5
quality
4.7
value
3.8
professionalism
4.3
responsiveness
4.8
punctuality
4.5
Showing 1-13 of 13 reviews

Lutricia C.
08/2017
1.0
plumbing
  + -1 more
It didn't happen at all. I had to leave the house so I left two adult children at the house to meet the serviceman. I called Jacob's while I was out to discuss paying over the phone when the dispatcher informed me the serviceman was at the house but no one is coming to the door. I called home instantly and she said no one came to the house. When I called Jacob's right back and informed her that no one was there she said that the serviceman called Jacob and then she informed me we had to find someone else to do the job. No offer to reschedule just find someone else. I think if we lived in another part of town we would have been treated a little more courteous than that. All this happened 15 minutes after scheduled appointment. And again two adults were at the house the whole time.
Description of Work: Clean out needed to be repaired.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Suzanne S.
03/2017
4.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Monique T.
09/2016
1.0
plumbing
  + -1 more
False advertisement in reference to free estimates, this business states once you call them that the free estimate is only for construction, not for plumbing home services. Please update your site.
Description of Work: Plumbing estimate
Rating CategoryRating out of 5

alexandra W.
03/2016
4.0
plumbing, water heater repair, water delivery
  + 1 more
unknown
Description of Work: Hot water heater did not work. Service man flipped a breaker switch on the unit itself that had tripped (I was unaware of its existence). He was done in under 15 min (unit is in the attic). Service is pmt at time of service at min/hr $100.- which is steep, especially for this call. But they are prompt.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

PETER N.
06/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

David Scott H.
04/2015
4.0
plumbing
  + -1 more
Contractor was very professional. Looked over areas that were an issue, and even gave a quote for other unrelated work. As he did not do the kind of work we needed, he charged us nothing for the visit or the estimates. Very pleased... even if he didn't fix the lift pump.
Description of Work: Needed Sewage Lift pump & some drainage work. Contractor did not do this kind of work.

Rating CategoryRating out of 5
professionalism
5.0
punctuality
4.0

Yes, I recommend this pro

Samuel D.
11/2014
5.0
plumbing
  + -1 more
They were prompt and courteous and did a good job.
Description of Work: fixed kitchen drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Noreen D.
09/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Please don't use my real name for this. They cleaned tree roots out of the sewer pipe and replaced faucet handles in the shower. We had to wait for parts to be ordered, and then the plumber had surgery. So it was almost a month, plus a couple of calls from us to finally get it finished. He did a good job. The price seems high, but perhaps $100 minimum per visit and $100 per hour is the norm. They always come the same day you call.. and sometimes almost right away. |

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Faye S.
01/2014
5.0
plumbing
  + -1 more
Serviceman was polite and professional and did a good job. We did, however, think they were a bit pricey as we had provided one of the units.
Description of Work: Installed a new kitchen faucet that we provided. Also installed a new garbage disposal that they provided.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

RONALD J.
05/2013
1.0
plumbing
  + -1 more
Jacob Plumbing Co Inc. came and did what he had to do. He wanted to charge us $287 and we refused to pay it. We went in to Jacob's plumbing said it should be $187. We talked to somebody else because that was not acceptable. They were kind of surprised when we said that we were not satisfied.
Description of Work: I used the service of Jacob Plumbing Co Inc.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
2.0

$287

Charisse F.
11/2012
5.0
plumbing
  + -1 more
The service was excellent.
Description of Work: The bathroom hot water pipe was leaking. I called Jacob's asked for Phil who previously repaired other leaks in my home and is very professional, thorough and knowledgeable. He tells you what repair needs to be done and the price. He is prompt, very clean and tidy. He shut off the water after examining the leak, removed and replaced the pipe. After the repair was completed he tested the pipe to make certain there were no leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Martha H.
06/2012
5.0
plumbing
  + -1 more
They did a good job but thier price was a little high. The person that came out was very nice. The work took him about 2 hours. The problem was fixed and I have not had any problems since.
Description of Work: They replaced a seal on my toilet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$190

Richard B.
02/2012
5.0
plumbing
  + -1 more
Very professional, gets everything done in a timely manner, all around really good. I priced around and they were the best price. They were there within an hour. I will be a customer for life.
Description of Work: Jacob Plumbing Co Inc unstopped the sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

    Contact information

    210 W Cedar St, Florence, SC 29501

    www.calljacobplumbing.com

    Service hours

    Sunday:
    8:00 AM - 8:00 AM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 8:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Coolers,
    Water Heaters,
    Drain Cleaning,
    Sewer Cleaning,
    Drain Pipe Installation

    FAQ

    Jacob Plumbing Co Inc is currently rated 4.3 overall out of 5.

    Sunday: 8:00 AM - 8:00 AM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 8:00 AM

    Jacob Plumbing Co Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Jacob Plumbing Co Inc offers free project estimates.
    No, Jacob Plumbing Co Inc does not offer eco-friendly accreditations.
    No, Jacob Plumbing Co Inc does not offer a senior discount.
    Yes, Jacob Plumbing Co Inc offers emergency services.
    No, Jacob Plumbing Co Inc does not offer warranties.
    Jacob Plumbing Co Inc offers the following services: Residential & commercial plumbing, water heaters, drain & line cleaning & faucets, Jetter.Camera sewer lines, Backflow preventer installation and testing.

    Contact information

    210 W Cedar St, Florence, SC 29501

    www.calljacobplumbing.com

    Service hours

    Sunday:
    8:00 AM - 8:00 AM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 8:00 AM