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Heritage Digital

Computer Repair


Services we offer

Software Building, Web Designing, IT Services.

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Christina B.
10/2013
1.0
computer repair
  + -1 more
Less than a year after we paid over 1300 dollars for a new server, it failed. We called them several times to come out and fix it because it was still under warranty. We couldn't even get a call back. Finally, I called and told them if I didn't get a call back today, that I would take my business else where. After not hearing from them again, I tried one more time and called last week, meanwhile our computer we use for business was inoperable. Robbie finally answered the phone and we told him the server he sold us was giving us problems and we needed him to come fix it since it was still under warranty. His reply was that we told him we didn't want to do business with him anymore so I can go somewhere else, and he wasn't going to honor the warranty because I said I would take my business somewhere else. I called another company to come out and fix the problem because I couldn't be down another week and not able to operate my business. When the other company came out they took a look at the server that was installed by Heritage and said that in fact it did fail, and not only did it fail but when they pulled it out to replace it, the manufacturer's date on the server was 2005! It was not a new server like I was told, the server was over 8 years old.
Description of Work: They told us we needed a new server in order for our computers to operated properly.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,330.79

    Contact information

    1511 Heritage Lane, Florence, SC 29505

    www.heritagedigital.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    Heritage Digital is currently rated 1 overall out of 5.
    No, Heritage Digital does not offer free project estimates.
    No, Heritage Digital does not offer eco-friendly accreditations.
    No, Heritage Digital does not offer a senior discount.
    No, Heritage Digital does not offer emergency services.
    No, Heritage Digital does not offer warranties.
    Heritage Digital offers the following services: Software Building, Web Designing, IT Services.

    Contact information

    1511 Heritage Lane, Florence, SC 29505

    www.heritagedigital.com