Carolina Home Design & Construction LLC

unknown

After discovering a leak from our dishwasher and the floor needed to be repaired, we decided it was the perfect time to remodel. I called several contractors. Some were "too busy" and some never returned my calls. Finally I stopped by Carolina Home Design's showroom. Dwight talked with me for a few minutes about some options and we made an appointment for the next week for him to come to my house, measure my kitchen, talk about some options and our budget. It was a bit overwhelming but Dwight walked us through every step. The next week we met to pick out cabinet options and Dwight had a 3D layout of our new kitchen. We were so excited! After a few weeks of planning and picking out cabinets, tile, granite, hardware, appliances, lighting etc., The staff at Carolina Home Design was very helpful in preparing for our kitchen remodel.

Dont waste your time if you are looking to remodel. They claim to do additions but don't seem confident when explaining what you want at first meet. I couldn't even get an estimate for the job. The owner even recommended finding a local contractor after calling a week later because he never got back with me. I simply ask for a ballpark figure for the job and Dwight told me he would get one together but never got back with me at all. He seemed hesitant about the 35 min commute to my home for A $35k + job and claimed he wouldn't profit from it , but how can you know your profit if you never set a price for the job. I never had a set budget for the work we talked about for the reason I dont budget an addition. Its hard for a homeowner to give a budget on an addition and full kitchen/dining remodel. I wanted a job and had no price range for it so thats his loss. He hinted it took several hours to get a good figure and I felt as if he didn't think I was serious about his time to get me a figure. Dwight was more concerned about how I located his services online than the potential job. I dont recommend this company for lack of communication, failing to listen to your needs and not taking the time to work with a potential customer. I also gave my review on their facebook page with a 1 star rating and it was removed shortly after. You can't hide the truth.