ALTMAN'S UPHOLSTERY & FABRICS

I was really impressed the first time; this past time not so much. I was less impressed. It took them forever to get the pieces back to me. It's good. It's not bad or anything like that. But I just was not as impressed as I was the first time around. I can't say exactly what. With regard to punctuality, it was months. They kept telling me that I would have it next week or in two weeks. It went on and on. If we are in a hurry, that's not the place we want to go to. They were just playing me or something; I don’t know. They were just taking forever. They were apparently doing everybody else's stuff first. My couch was done about two months after I originally took the stuff in which was a long time already. Then my chair was another four months after that. I don’t know why they didn’t do my chair the same time as my couch. The couch was around $600 and the chair was $175. The price is fairly reasonable.

unknown

...Covered an antique love seat, antique corner chair, and an arm chair and ottoman. I was very satisfied with the work. It does, however, take a long time for them to complete the covering. I took the pieces in two weeks before Thanksgiving and it was the second week in January before all of the pieces we're completed. Again, I was very satisfied with the job they did and would definitely see them again.

Honest, fair and conscientious are the first words that pop into my head when I think of Altman's Upholstery. When I decided to have my chairs reupholstered I called the fabric store where I had purchased my upholstery fabric. They recommended Altman's Upholstery. When I took my chairs in I was nervous because they are antiques from my grandparent's home. I had had them refinished and those chairs both held a lot of sentimental value and precious memories. I told them this and I was assured that they are always careful to avoid damaging any piece that came in. (duh, I thought to myself, of course they are, this is what they do) Anyway, I recognized the sincerity behind the words and felt at ease. We discussed what was to be done and I was asked pertinent questions about pattern placement, tufting, trim, etc... during our initial conversation. I suddenly realized I had not yet purchased the trim. The gentleman who was assisting me told me how much trim would be needed. They told me they could replace the missing springs as well. They were professional and courteous and the finished product was just what I wanted, beautiful! Altman's did a great job in replacing the seats. I supplied the fabric used and dropped it off with the chairs. I was worried about price due to the added expense of replacing the seats. Again, I was pleasantly surprised. The price was very competitive and fair. They were honest and upfront about how long it would take to finish the work telling me that they were still behind from Christmas orders. It was obvious they felt bad that their turnaround time was off which is why I gave them an A grade on punctuality, because they were truthful in telling me that it would be. It was a good experience overall and I will use them again.