All I got was Promises, Excuses, delays and shrubs were not ordered. After several delays the owner called me last week assuring me they would be at my home8/2/22 at 8:30am to deliver and lay the mulch. I called the company and owner serval time asking the status of my deliver. The crew showed at 4:15pm and finished at 6:30pm. I did receive a email from the owner indicating he was sorry and did agree the company should have keep me notified about the delays. As much as I would have continued to do business, this company has lost my business.
Description of Work: Mulch laid down
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$703
Eric F.
06/2020
1.0
landscaping
 + -1 more
I held off for over a year in writing this review. Primarily because it was our hope that the owner would complete his work at our property. A sizeable investment later, we were left with a burn pile never removed, tractor equipment that remained on our property for over six months, palets of stone that were never removed, and a damaged/broken entry gate that was never properly repaired by Mr. Crabtree. We've attempted to contact Mr. Crabtree extensively. And he's responded each time with a promise to finish/correct the work once he completed whatever "big project" he was on at the time. I really like Mr. Crabtree and have found his disregard for our expenditure in his landscaping services most upsetting. CAVEAT EMPTOR - BUYER BEWARE!
Description of Work: Landscaping
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$30,000
TOMIKO B.
06/2017
1.0
landscaping
 + -1 more
Beautiful products but very poor customer service from point of contact at the store, as woman was constantly on the phone while attempting to serve customers. Very pushy. Not informative. Didn't even give me the tree I asked for but told me it was. Late twice and left a mess. Tree died within a year. Now have to start this process over.
Description of Work: Tree removal, new tree planted.
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Service Categories
Landscaping
FAQ
Crabtree Garden Center & Landscaping is currently rated 1 overall out of 5.
No, Crabtree Garden Center & Landscaping does not offer free project estimates.
No, Crabtree Garden Center & Landscaping does not offer eco-friendly accreditations.
No, Crabtree Garden Center & Landscaping does not offer a senior discount.
No, Crabtree Garden Center & Landscaping does not offer emergency services.
No, Crabtree Garden Center & Landscaping does not offer warranties.
Crabtree Garden Center & Landscaping offers the following services: Garden Centers,Landscaping Equipment & Supplies