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ACE CARPET AND UPHOLSTERY CLEANING

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

Oriental Rug Cleaning, Carpet Cleaning, Upholstery Cleaning, Grout and Tile Cleaning, Drape Cleaning, Furniture Cleaning

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning oriental rugs & odor removal. New carpet install and carpet repair we also sell hardwoods&LAMINATE FLOORING

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.625 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
8%
3
4%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 25 reviews

Robert H.
12/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Was very pleased and plan to use them again in the Spring to Clean a carpet.
Description of Work: Cleaned two chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Catherine K.
08/2018
5.0
upholstery cleaning
  + -1 more
They did an excellent job! Everything came out beautifully and I'm very pleased.
Description of Work: They cleaned several oriental rugs for me and laid down some flooring.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tara A.
08/2018
5.0
upholstery cleaning
  + -1 more
They did a good job and every time I need upholstery, furniture or floor cleaning done I call them. They come in and get it done!
Description of Work: They cleaned my carpets and my furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen M.
02/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from ACE CARPET AND UPHOLSTERY CLEANING
thanks for the great review

Althea S.
10/2015
5.0
carpet cleaners
  + -1 more
Great
Description of Work: Shampooed 2 sofas plus scotchguard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Ross G.
10/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$110

saratina R.
10/2015
4.0
ceramic tile
  + -1 more
The service worked out very well. They did a good job. They were on-time. They were very pleasant fellas that came and did the job. They did really well. They were friendly. I did have to pay an additional to the Big Deal because I was a little bit over the footage that I was allowed but not much. He showed me where the area I wanted done was a little larger than what the agreement was supposed to be and I understood that. That was no problem. I just gave him the additional $20 or $25. They responded right away.
Description of Work: I purchased a big deal for Ace Carpet and Upholstery Cleaning. They just did the tile in my kitchen and the dining area. It was a large area.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Angie W.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Kevin and Steven from ACE were friendly, on time and called to let us know they were on their way. They did the job quickly and professionally. We will call them back should we need their services in the future.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert C.
09/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Showed up on time, steam cleaned carpets (and a couch that really needed it). Their compressor was so big it had to be left outside the front door, but cords and hoses were long enough for 2nd floor work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Steve B.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned tile and applied sealant

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Debbie L.
06/2015
5.0
carpet cleaners
  + -1 more
Arrived on time, very professional, good sense of humor! Pretreated my carpet, deodorized and cleaned the carpet as well as protected with scotch guard. In addition, quoted me a very fair price on other work that I needed which I scheduled for a future date.
Description of Work: Cleaned my carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Charles M.
06/2015
5.0
carpet cleaners
  + -1 more
I actually added a few extra rooms to the original contract so they quickly gave me a price to do the additional work. They crew was very professional and cleaned up prior to leaving. They arrived on time, communicated very well, and did a great job.
Description of Work: Cleaned approx. 2000 sf. of carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Lynn K.
05/2015
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: Ace cleaned my carpets. I spoke with a company rep to schedule the service and we discussed what needed to be done prior to their arrival. I discussed the issue of my cat missing her box and urinating on the carpet in two spots. Ace told me to vacuum before their arrival and to pretreat the urine areas with a mixture of vinegar & water; this I did in prep for their arrival. When they showed up, they said they would need an additional $50 to treat the two areas. I said their advertisement included fixing pet odors, he said not cat urine. I felt that they misrepresented themselves by asking for additional funds once they arrived. I don't understand why they didn't mention an additional fee at the time of our discussion--I feel I may have been conned, but one of the major reasons for getting the carpets cleaned was to correct the urine smell. 'm not sure if I was conned or not. At the conclusion of the service, they told me the carpets would be dry in 3-4 hours. They finished my carpets at 11 AM and the carpets were soaking wet. I turned on fans and ceiling fans throughout the house; the carpets were still wet enough to soak through your socks at 11 PM. I question whether or not my carpets got thoroughly cleaned if so much water was left in the carpet. I will not use or recommend them to anyone looking for carpet cleaners.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0

$189

Response from ACE CARPET AND UPHOLSTERY CLEANING
(removed member name) did not call about this issue and the cat odor was bad she did not want to pay a lil more but cat pee is hard to get out if she called we could have helped plus carpet with urine in takes longer to dry

John B.
05/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Johnny M.
05/2015
4.0
carpet cleaners
  + -1 more
very nice -
Description of Work: carpet clean

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$100

Response from ACE CARPET AND UPHOLSTERY CLEANING
y would u not was us for carpet cleaning again

Victoria G.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned one room of carpet which was quite large, and cleaned the stairs (for extra, as negotiated). Carpets look great, excellent experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Vernon L.
04/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro

Megan S.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Excellent, professional! We will use them again. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Miles A.
02/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

JOSEPH R.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Angela P.
12/2014
1.0
carpet cleaners
  + -1 more
I purchased this deal but never heard from the company.
Description of Work: Nothing

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from ACE CARPET AND UPHOLSTERY CLEANING
call kevin 864-483-0061

Maryann T.
11/2014
1.0
carpet cleaners
  + -1 more
I have not had any response to the service provider concerning this deal. Hopefully, I will be able to change.
Description of Work: $99 Carpet Cleaning and Stain Protection or Deodorizing for Four Areas

Rating CategoryRating out of 5
professionalism
1.0

Yes, I recommend this pro
$99

Response from ACE CARPET AND UPHOLSTERY CLEANING
call kevin 864-483-0061

Margaret J.
10/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
.
Description of Work: Cleaned carpets and furniture. Went very well. Sorry can't remember cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ACE CARPET AND UPHOLSTERY CLEANING
call kevin 864-483-0061

dan F.
09/2014
5.0
carpet cleaners
  + -1 more
Mr Rice and his associate arrived on time and in total preparation for the job. They went to work immediately after conferring with the homeowners. They paid special attention to problem areas and spent time and effort in making sure those areas as well as the rest of the home were cleaned, deodorized and left in "like new" condition. They were very courteous and professional. My family would not hesitate to utilized the services of Mr Rice and his company, Ace Carpet and Upholstery Cleaning, again and would recommend this company to family and friends.
Description of Work: Shampooed, scrubbed and deodorized all carpets in my mother's home. Moved all furniture as needed and put back in proper placement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David M.
01/2012
3.0
carpet cleaners
  + -1 more
They were so-so. I’d give them a seven out of ten. They didn’t use the vacuum extraction method so the carpet still had a lot of dog hair on it after they got done. It took a good while for it to dry. I got it on a coupon so I only spent $54. My wife told me you get what you pay for. The guy was nice. He brought in a portable unit. It just didn’t have the vacuum suction that the ones on the trucks have. It just couldn’t get the dog hairs up off the carpet. It was very clean but it took a long time to dry. After it dried I vacuumed it to get up the dog hair. The guy didn’t wear a uniform and the truck didn’t have any markings. I didn’t know who it was when he pulled up. But he was on time and he was polite. He was professional. I’d give him an eight on that.
Description of Work: Ace Carpet Cleaning cleaned my carpet.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$54

    Contact information

    207 Sherry Ln, Easley, SC 29640

    www.greenvillecarpetcleaner.org

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Ceramic Tile,
    Oriental Rug Cleaning,
    Floor Cleaning and Waxing,
    Air Duct Cleaning,
    Water & Smoke Damage,
    Hardwood Flooring Sales and Installation,
    Drapery Cleaning,
    Carpet Sales and Installation

    FAQ

    ACE CARPET AND UPHOLSTERY CLEANING is currently rated 4.6 overall out of 5.

    Sunday: 9:00 AM - 5:00 PM

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    ACE CARPET AND UPHOLSTERY CLEANING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, ACE CARPET AND UPHOLSTERY CLEANING offers free project estimates.
    No, ACE CARPET AND UPHOLSTERY CLEANING does not offer eco-friendly accreditations.
    No, ACE CARPET AND UPHOLSTERY CLEANING does not offer a senior discount.
    Yes, ACE CARPET AND UPHOLSTERY CLEANING offers emergency services.
    Yes, ACE CARPET AND UPHOLSTERY CLEANING offers warranties.
    ACE CARPET AND UPHOLSTERY CLEANING offers the following services: Carpet cleaning oriental rugs & odor removal. New carpet install and carpet repair we also sell hardwoods&LAMINATE FLOORING

    Contact information

    207 Sherry Ln, Easley, SC 29640

    www.greenvillecarpetcleaner.org

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM