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Steve's Rooter

Drain Cleaning, Sewer Cleaning, Plumbing,

About us

Steves Rooter offers 24 hour emergency service with 25 years experience. No job to small or to big. Our emergency rates are other companies regular rates. Commercial and residential. We pride ourselves on saving the customer money because we are in business to stay in business. We clean out your drain not your wallet. Call for rates today!!!!!

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, televising, locating, jetting, hot water heaters, sewer and drain cleaning, excavating, main lines, water lines, perimeter systems (interior and exterior), tankless hot water heaters, toilets, sinks, showers, estimates, grease trap cleanings.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

3.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
17%
1
17%


Rating CategoryRating out of 5
quality
3.7
value
3.7
professionalism
4.0
responsiveness
3.8
punctuality
3.7
Showing 1-6 of 6 reviews

Roger F.
06/2013
5.0
sewer cleaning
  + -1 more
He has been fine. Steve is reasonable, honest and prompt.
Description of Work: I used Steve's Rooter to clean out my main sewer pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Roger F.
02/2012
5.0
drain cleaning
  + -1 more
The job went very well and they did a good job. They were prompt and did a thorough job. This company was very responsive and got here quickly to take care of the problem. They follow up every year to make sure we don't need anything else and they have a feature where you can get a locked in price. I will use them again in the future.
Description of Work: I used Steve's Rooter for drain cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

wayne E.
01/2012
1.0
drain cleaning
  + -1 more
disaster..was late everytime..no need to say more
Description of Work: drain was to be unclogged..he came back twice..issue never resolved.still flooded..fixed myself..charged me again when they came 2nd time..

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

wayne E.
03/2011
2.0
drain cleaning
  + -1 more
needed a drain cleaned out,explained it was the floor drain in basement he said their was no pipe in that drainso he snaked main drain manually..following day flooded again called them and they came next day and he took the large snake and again snaked main drain no floor drain.then charged me again..w**...it again flooded so i dug up the floor drain myself..and found a drain pipe and hand snaked it myself...230.00 down the drain litterally..he was supposed to reimburst me,,,so frustrated...im living on disability and dont need to get screwed ...AWEFUL....THEY PROMISED TO FIX SITUATION AND NEVER DID...also said rates went up due to insurance,bs..i look it up and they are uninsured...if they fix this issue i will update...
Description of Work: needed a drain cleaned out,explained it was the floor drain in basement he said their was no pipe in that drainso he snaked main drain manually..following day flooded again called them and they came next day and he took the large snake and again snaked main drain no floor drain.then charged me again..w**...it again flooded so i dug up the floor drain myself..and found a drain pipe and hand snaked it myself...230.00 down the drain litterally..he was supposed to reimburst me,,,so frustrated...im living on disability and dont need to get screwed .

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

$230

Response from Steve's Rooter
Hi, I am sorry you had a problem, I will get right on this. We also have insurance papers if you would like to see them from day 1. You have to have insurance to open companies in new york. I will get back to you asap.

Roger F.
10/2010
5.0
plumbing, drain cleaning
  + 0 more
No one likes to flush money down the drain :o) But in this case now we can flush everything else down the drain ! Everything went as we hoped. The job was good, fast, fair, and warranted. It was a rare care of a good experience with a service company when they know they have you over the barrel> These guys didn't take advantage of the situation and they did a great job. It was a pleasure to have a professional company.
Description of Work: We had a main sewage pipe that was backing up and flowing very slowly. I called Steve and he came the same day within a few hours. This company is a family business run by 2 brothers. They are very professional, prompt, reasonable, and truly care. They cleared the pipe and offered a free price lock for a year if they need to come back. They explained what the issue was and we have had no issues since. Especially with plumbers it is hard to find someone who values your time & money as well as their own. The big companies were rude and were unable to commit on an arrival window. Steve was very professional , honest and prompt!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Roger F.
11/2009
5.0
drain cleaning
  + -1 more
I called Steve's Rooter Service and he came with in an hour. He was on a job at the time I called. He discovered the real issue was the main drain pipe to the street was clocked and used a rooter to clear the pipe. The guys were very nice, professional, and to quote them "cleaned out our pipes not our wallet." In this day and age of contractors getting there when they feel like it; it was great to have someone come when they said they would without calling repeatedly.
Description of Work: I had water backing up in my sink on the first floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Steve's Rooter
Thank you for using our service. I am glad you are very happy. We try to please our customers. If you need anything else please let us know.

    Contact information

    2830 Rebel Ridge Rd, Conway, SC 29526


    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Drain Cleaning,
    Sewer Cleaning,
    Plumbing,
    Drain Pipe Installation,
    Water Filtration and Softening,
    Water Heaters,
    Septic Systems,
    Excavating

    FAQ

    Steve's Rooter is currently rated 3.8 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    Steve's Rooter accepts the following forms of payment: Check
    No, Steve's Rooter does not offer free project estimates.
    No, Steve's Rooter does not offer eco-friendly accreditations.
    No, Steve's Rooter does not offer a senior discount.
    Yes, Steve's Rooter offers emergency services.
    Yes, Steve's Rooter offers warranties.
    Steve's Rooter offers the following services: Plumbing, televising, locating, jetting, hot water heaters, sewer and drain cleaning, excavating, main lines, water lines, perimeter systems (interior and exterior), tankless hot water heaters, toilets, sinks, showers, estimates, grease trap cleanings.

    Contact information

    2830 Rebel Ridge Rd, Conway, SC 29526


    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM