Description of Work: We had a guest call to say the (electric) oven would not heat up. I called J&J and got voicemail, but they called back within 90 minutes and scheduled a tech to go out the next morning. The coordinated with our guest and ended up replacing the heating element. I was told it costs $70 for the visit and work plus parts, but I have not received the final bill yet. | |Christina was very accessible and responded to calls and text messages promptly, while we worked out the logistics of the visit. | |(I'll update my review with price info once I get the final bill)
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Michael P.
06/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Fixed refrigerator defrost fan
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Elizabeth D.
02/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Fixed my dryer so it would dry clothes again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Sheila B.
10/2014
5.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Clark H.
06/2014
5.0
appliance repair
+ -1 more
unknown
Description of Work: Fridge was not staying cold. They replaced the defrost unit promptly and efficiently. Price included the service call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
John W.
01/2014
5.0
appliance repair
+ -1 more
excellent results....
Description of Work: Fixed icemaker and water faucet on our Frigidaire....
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Carl A.
05/2013
5.0
appliance repair
+ -1 more
Read above review
Description of Work: I had a dishwasher (whirlpool) that was not draining. I called them on Monday and they gave us a date on Thursday morning between 9:00 and 10:00 AM to have their repairman stop by. It is a resort home and I would not be there untill the Wednesday evening before. I received a call around 9:15 AM Thursday morning saying he would be there in about 45 minutes. He arrived on time and ask some questions abount any recent repairs, and I shared that a new garbage disposal was recently installed. He ask who did the work and if I knew whether or not they punched out the slot for the diswasher. since I did the work, I said that I did not recall doing that. He checked the garbage disposal and found the slot was still intact and punched it out. He reassembled everything and ran a test cycle with the dishwasher and it drained. He told me not to feel bad, that was a common mistake and even professionals fail to remove the slot. They charged $70.00 and I gave him a $5.00 tip. I was very pleased with every aspect of the service and will call them again if I ever have an appliance issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Nancy O.
08/2012
5.0
appliance repair
+ -1 more
Super good experience. I have found a local, reliable appliance repairman. Will not hesitate to call for any issue . Yeah!!!
Description of Work: Came almost immediately after contact. Issue was with a clothes dryer having water in it. He was prompt, friendly, thorough, and very reasonably priced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frank L.
08/2012
5.0
appliance repair
+ -1 more
Problem fixed quickly and efficiently at very reasonable cost. Would absolutely use again for any appliance repair and would highly recommend.
Description of Work: Freezer section of refrigerator developed layers of ice and frost and refrigerator not cooling properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Paul P.
07/2012
5.0
appliance repair
+ -1 more
They were friendly, knowledgeable and thorough. They were prompt. Showed up when expected. They asked details about my problem and what brand my dryer was. When he showed up he already had all of the parts he needed to complete the job. He went above and beyond replacing an old clamp which had nothing to do with the repair. GREAT SERVICE! Will call again if something else breaks down.
Description of Work: J & J came out to repair my clothes dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$102
Cathy D.
06/2012
5.0
appliance repair
+ -1 more
Thomas from J&J Appliance promptly returned my call regarding a dishwasher door that would not open. He came out to our home that same morning and was able to open the dishwasher and repair the latch. He was polite, prompt and professional. He also did a great job of explaining what had caused the problem. I couldn't be happier!! Will definitely use them again.
Description of Work: Dishwasher door would not open, due to a broken latch. Thomas from J&J Appliance diagnosed the problem and quickly fixed the door. Works great now!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Robert W.
05/2012
5.0
appliance repair
+ -1 more
he did a good job and save me some money.
Description of Work: replay the transmission on my washing machine,with a used transmission. save me a lot of money because if i had replace transmissionwith a new transmission , it would had cost so money ,that i might as well buy a new machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Leon S.
11/2011
5.0
appliance repair
+ -1 more
They were very good. They were very quick. They were very thorough and asked about what kind of dryer we had before they came because they wanted to be sure they had the parts in stock. They were very careful about that. They came within a couple of hours and put the new parts in and it fit perfectly. I haven't had any problems since.
Description of Work: I used J & J Appliance to repair a dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Ray F.
03/2011
5.0
appliance repair
+ -1 more
on time cleaned up afterwards gave me Angie'sList discount
Description of Work: cleaned trap inside dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
RHONDA B.
02/2011
5.0
appliance repair
+ -1 more
Quick service . Professional. Will call again
Description of Work: Question of dryer not heating properly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Chuck A.
10/2010
5.0
appliance repair
+ -1 more
Went great. Evaluated, attempted to repair with parts, found the problem was the compressor and called to let me know the bad news. Did not charge for parts or attempt to convince me to do the expensive repair, just the service call and left decisions to me. Very helpful, very quick service. Would definitely recommend and use again.
Description of Work: Came out to evaluate broken refrigerator.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Heating and Air Conditioning
FAQ
J & J Appliance is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
J & J Appliance accepts the following forms of payment: Check,MasterCard,Visa
No, J & J Appliance does not offer free project estimates.
No, J & J Appliance does not offer eco-friendly accreditations.
No, J & J Appliance does not offer a senior discount.
No, J & J Appliance does not offer emergency services.
No, J & J Appliance does not offer warranties.
J & J Appliance offers the following services: Repair - appliances