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Carolina Comfort Systems

Heating and Air Conditioning, Air Duct Cleaning

About us

Carolina Comfort Systems Inc. was started in 1984 with a goal to provide quality HVAC services at a reasonable price. Since the beginning our goal has never changed. We don't rely on answering services or machines to take your calls, we make every effort to make sure one of our trained staff answers your call. Rated A plus with the Better Business Bureau and a Bryant Heating & Cooling Factory Authorized Dealer as well as SC Bryant dealer of the year for 1996 & 2006. We have ratings of 5.0 Stars on Bryant.com. 4.9 Stars on Google, 4,8 Stars on Facebook and 4.7 Stars on Signpost.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Residential and light commercial heating, air conditioning, indoor air quality, duct cleaning, duct installation, & emergency power generator systems.

Services we don't offer

Electrical & Plumbing services

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.846 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
2%
3
0%
2
2%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-46 of 46 reviews

Karen H.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Keith S.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Kandice S.
04/2017
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Excellent.
Description of Work: HVAC & all duct work replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dean G.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
They have been nothing but good.
Description of Work: They came down for their bi-annual maintenance. Their blue service. Routine maintenance. The Freon. They will add some if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

charles B.
09/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5

David C.
06/2016
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: First service and signed a one year contract

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Alicia C.
05/2016
1.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: After one very high and unreasonable phone estimate I called to ask for another estimate but did not get a returned call after saying the owner would call me back.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Carolina Comfort Systems
I am sorry to hear you had a bad experience with our company. As we had shared with you in our conversation we are reluctant to give phone estimates due to the fact that there is no way to actually know what is needed for your job. All of the phone quote requests are quoted with worst possible conditions. We had requested to formally go out meet with you and give you an accurate quote for you your job, but you choose not to do that at that time. As far as the second call i have researched to find out when that was received, but can find no records of the call. I apologize for any trouble this may have caused you

charles B.
02/2016
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Elaine L.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Sealed vents, installed UV light, installed a MERV filter. |Everything went good, 2 duck runs need to be rerouted yet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Benjamin M.
11/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Did NOT want to honor Angies List ad if at all possible. Found any reason to break from ad details and severely jacked up price for relatively minor additional services. Salesman even stated he wished they didn't list on Angies List. I went with Jerrys AC which was much cheaper and dealt honestly with me.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0


Donald F.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I needed a maintenance/yearly check on the A/C system for my trailer. |The lady scheduling the appt was very friendly and courteous. |They were able to meet my scheduling needs. |I explained to her that my mother-in-law would be at the house and that I only needed the annual check - if the service person found additional work that was needed, I requested he provide a written recommendation at that time and that I would follow up at a later date. |The service person arrived on time. |My mother in law said he was very courteous and was thorough in his inspection of the system. He took the time to explain the results to her. |At this time no further service was recommended. |He told her that he would make sure to send me a copy of the report. |We were both very pleased with the service we recieved and will call them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89.5

Kathy C.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They cleaned our furnace and did a check up on the ac.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Dean G.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Basic A/C checkup was performed, at which time the technician went above and beyond what I had expected. |I am very happy, and have no problem recommending this business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Dwight G.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

William P.
03/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Called on them because they were listed on Angie's List with familiarity in Florida heat pumps. Weather was the coldest ever and they were busy but they sent someone to assess our needs on Saturday; he told us we needed to be seen by the expert on this and did not charge us for his visit. We were called on Monday to set up appointment; from phone call to visit we were very very pleased with the customer service and professionalism of this company. They are working up a quote for what we need to solve our problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Francesca R.
09/2014
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Repaired minor leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William T.
05/2012
5.0
air duct cleaning
  + -1 more
They were very responsive.
Description of Work: Carolina Comfort Systems Inc.did air duct cleaning and the price included a 6 month check up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

William T.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
Very pleased
Description of Work: Service tech was on time for scheduled appointment. Checked entire system and explained in detail what was done and the results. Recharged the A/C unit, tested pressures. Very professional company to do business with and will be using them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

stephen S.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
It went well. They have been very responsive if we have ever had any issues. We have not had any major problems.
Description of Work: They installed a new air conditioning system for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Darlene B.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
The repairman called before arriving and was punctual as had been promised. He diagnosed the problem within minutes of his arrival, was very knowledgeable and quickly did the repair. He made certain the unit was working before he left and checked out the ductwork, filters, etc. He gave us great advice about maintenance as well.
Description of Work: Heat Pump repair - date above is approximate.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Ron K.
08/2011
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
All of my experiences with Carolina Confort have been very positive. In the single instances where there was a problem, they reacted very promptly to correct the matter immediately. But most of all, I applaud their trustworthiness and competance. The fact that they are so easy to deal with is just a big plus factor.
Description of Work: I have had multiple experiences with this company over the past 3 years. I've found them to be very trustworthy, highly competant and with excellent customer support skills. Mr Johnson seems to run a very tight ship.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1
    • 2(current)

Contact information

3665 SC-905, Conway, SC 29526

http://www.carolinacomfortsystems.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning

FAQ

Carolina Comfort Systems is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Carolina Comfort Systems accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Carolina Comfort Systems does not offer free project estimates.
Yes, Carolina Comfort Systems offers eco-friendly accreditations.
No, Carolina Comfort Systems does not offer a senior discount.
Yes, Carolina Comfort Systems offers emergency services.
No, Carolina Comfort Systems does not offer warranties.
Carolina Comfort Systems offers the following services: Residential and light commercial heating, air conditioning, indoor air quality, duct cleaning, duct installation, & emergency power generator systems.
Electrical & Plumbing services

Contact information

3665 SC-905, Conway, SC 29526

http://www.carolinacomfortsystems.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM