BRB Construction Service Inc

Description of Work: They built two homes for my father-in-law

Description of Work: We purchased a new home from BRB Construction (owner, Roy Coffin) on July 12, 2016, as a retirement property. We have long term tenants living in the home while we are currently living in Pennsylvania. We provided BRB Construction with our initial punch list of items that needed repaired. Many of the small items were completed by us or BRB the first few weeks. Since early 2017, we’ve had a number of items that were still on the original list in July that have not been fixed. Although we contact them regularly (see below) to address what needs completed/repaired, they ignore our requests, will not call us with updates, and have developed a sarcastic attitude when we attempt to follow up. As a result, we are finding it necessary to contact assistance to assure those items are complete and we are within the one year warranty timeframe (July 11, 2017). Repairs still needed to be completed are as follows: 1) Pavers at the boat dock were sinking into the water due to lack of erosion protection. The seawall has been completed for which we are grateful. However, the remainder of the fill and pavers have not been finished. 2) There is a dead palm tree that needs to be replaced. We have had a professional landscaping company doing the lawn and landscaping maintenance since we purchased the the property. The owner has verified that the watering and fertilizing of the plants has been properly and professionally maintained since he started in July 2016. 3) There is a damaged grill the wine refrigerator that BRB promised to replace. 4) Tiles on the outside front foyer are loose causing a safety hazard.