Benjamin Franklin Plumbing of Myrtle Beach

We had frozen tankless water heater pipes due to cold temperatures. Our request for service was answered immediately with plumber available within a couple hours. Everything was handled promptly and professionally. Leroy carefully explained problem and repair before begiinning his work. He was very courteous and professional. We will definitely call them again.

I had a minor repair that needed to be completed quickly on a Saturday because I was leaving town the next day. Serviceman was there within two hours...work was completed quickly...with a great explanation of what the problem was. Strongly recommend their service.

He did a good job. The cost was a little higher than I thought.

Awesome experience. The plumber was prompt, courteous, professional, and quickly did what was needed. I had a minor repair. Bolts needed tightening and caulking around entire base of the toilet. He did not overcharge me for such a minor repair. I will definicely use them again.

Serviceman was very prompt, polite and quickly fixed the sink clog.

Dependable and on time. Offered me choices to meet my budget. Will definitely be using them again.

I was impressed with the follow up. The price was comparable to others.

they are great, work hard till the job is done.

They were very prompt, clean and neat, and did exactly what they said they would do.

Keith was professional and answered all my questions.

The service man was prompt and courteous.He explained all of my options and answered all my questions.

They were very prompt and they did the work efficiently.

Leroy was very prompt and very nice. Did the job quickly and cleaned up like they weren't even there. We did think that they were a bit expensive, but job was done well.

It's been 10 days since they came and still waiting for them to call me with an estimate for the parts and labor.

Early - professional and finished quickly.

Extremely prompt. It was a non emergency problem (outside faucet replacement) corrected within 24 hours of initial call. Considering the travel time, cost of parts and time on the job, it was somewhat expensive, but very professionally handled. I would call them again, but for a larger job, I'd get competitive bids,

They came out but couldn't fix the problem. I ended up calling another contractor and they got me fixed and found my septic tank.