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You've Got Maids/Columbia

4.5(
12
)

House Cleaning

About us

Maid Service. About us: -Fully Insured and well Bonded to protect you -Company cars, uniforms, company supplies, hourly employees (teams of 2-3, never rushing) -We don't use mops and dirty water. We use steam mops with fresh heads for every house! -We use color coded microfibers, fresh at each house! Each surface is cleaned with fresh microfiber -I am the owner and your point of contact...and I care about pleasing you! -Our standard of clean is higher than anyone!

Business highlights

20 years of trusted experience

Services we offer

Interior house cleaning service. We offer move in and move out cleaning, recurring cleans weekly, every other week and every 4 weeks.

Services we don't offer

We do not do outside cleaning or outside window cleanings. We do not offer carpet cleaning services

Amenities

Free Estimates
Yes

Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.512 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
17%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Write a review
Showing 1-12 of 12 reviews
Todd F.
10/2017
5.0
house cleaning
  + -1 more
Extremely well. I made five phone calls on the weekend - only LEE Pitts from you’ve got maids and a national chain called me back. The national chain asked for 90 an hour and had no interest in understanding my needs. LEE did not even want to discusss money at first - he wanted to meet and understand what I needed. He helped try to locate missing estate documents and took such pride in his work he returned the next day to ensure a small amount of rust was removed from the floor.
Description of Work: Clean entire house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from You've Got Maids/Columbia
Thanks [Member Name Removed] for your kind words. We were glad to assist you! Lee
MaryLeigh C.
06/2017
5.0
house cleaning
  + -1 more
They have cleaned our home every other week for the past year, and everything has gone great! I've never been disappointed. They are willing to do different things I have asked. For example, they cleaned my windows this past time for an additional charge (which there should be & I expected) and did a wonderful job. They are very dependable, reliable, and professional. I would definitely recommend them!
Description of Work: House and windows cleaned
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Virginia C.
06/2017
5.0
house cleaning
  + -1 more
I could not be more pleased with the services of You've Got Maids. Not only are they efficient and thorough, but they are considerate in scheduling and also accommodate my dog during their cleaning service. I could not recommend them more highly.
Description of Work: I need assistance with housekeeping services due to my work schedule.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert F.
04/2017
3.0
house cleaning
  + -1 more
Ok. Will Not use again in the future.
Description of Work: downstairs cleaning
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Kathryn W.
02/2017
4.0
house cleaning
  + -1 more
.
Description of Work: For a while we used You've Got Maids/Columbia.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$144
Christy D.
10/2016
5.0
house cleaning
  + -1 more
Nothing happened. Your company keeps nagging me for a review of a business I saw online.
Description of Work: I Did Not use this company.
Rating CategoryRating out of 5
Ramesh T.
05/2016
3.0
house cleaning
  + -1 more
unknown
Description of Work: They came on time, but the cleaning was not good, have to call again but didn't do good at all. I don't think I will call them again.
Rating CategoryRating out of 5
Jesse S.
04/2016
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from You've Got Maids/Columbia
Thank You for your review. Please remember that we guarantee our work,if you are not satisfied with your clean,just give us a call and we will return and correct. Thanks for your business. Columbia/You've Got Maids
Mary H.
01/2016
5.0
house cleaning
  + -1 more
.
Description of Work: You've Got Maids provides a weekly cleaning for me. I am pleased with their service. They are willing go the extra mile to make sure that the customer is pleased. I am grateful!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$96
Barbara H.
01/2016
5.0
house cleaning
  + -1 more
It's been excellent. They're very very good and very dependable. They do a great job and are willing to do most extras around the home. Usually two of them come and they work very well together. I've been very pleased with their services.
Description of Work: I've been using them for over a year and they are great. They come and mop, vacuum and dust every two weeks.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$88
Mary H.
12/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: General cleaning, dusting, washing floors, vacuuming, etc.
Rating CategoryRating out of 5
Yes, I recommend this pro
$96
Barbara H.
11/2015
5.0
house cleaning
  + -1 more
Excellent performance. Cleaning team capable, work well together, leave house spotless.
Description of Work: General, bi-weekly house cleaning services, every 2 weeks.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$88

    Contact information

    6911 Trenholm Rd, Columbia, SC 29206

    columbiasc.youvegotmaids.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 AM
    Tuesday:
    8:00 AM - 5:30 AM
    Wednesday:
    8:00 AM - 5:30 AM
    Thursday:
    8:00 AM - 5:30 AM
    Friday:
    8:00 AM - 5:30 AM
    Saturday:
    Closed

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    House Cleaning

    FAQ

    You've Got Maids/Columbia is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:30 AM

    Tuesday: 8:00 AM - 5:30 AM

    Wednesday: 8:00 AM - 5:30 AM

    Thursday: 8:00 AM - 5:30 AM

    Friday: 8:00 AM - 5:30 AM

    Saturday: Closed

    You've Got Maids/Columbia accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, You've Got Maids/Columbia offers free project estimates.
    No, You've Got Maids/Columbia does not offer eco-friendly accreditations.
    No, You've Got Maids/Columbia does not offer a senior discount.
    No, You've Got Maids/Columbia does not offer emergency services.
    No, You've Got Maids/Columbia does not offer warranties.
    You've Got Maids/Columbia offers the following services: Interior house cleaning service. We offer move in and move out cleaning, recurring cleans weekly, every other week and every 4 weeks.
    We do not do outside cleaning or outside window cleanings. We do not offer carpet cleaning services

    Contact information

    6911 Trenholm Rd, Columbia, SC 29206

    columbiasc.youvegotmaids.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 AM
    Tuesday:
    8:00 AM - 5:30 AM
    Wednesday:
    8:00 AM - 5:30 AM
    Thursday:
    8:00 AM - 5:30 AM
    Friday:
    8:00 AM - 5:30 AM
    Saturday:
    Closed