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The Grout Master

Ceramic Tile, Kitchen and Bath Remodeling, Marble and Granite,

About us

Does your tile and natural stone not sparkle like it used to? Thinking about replacing it? Don't Replace; Restore! We specialize in tile and grout cleaning, stone polishing, Stain removal,and so much more! The Grout Master is Licensed, Bonded and Insured so give us a call today to get your tile looking brand new! Replace because YOU want to, not because you have to.

Business highlights

10 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated

Services we offer

Tile and grout cleaning. Natural stone restoration, Natural stone polishing, Natural stone honing, Stone and grout sealing, Floors, counter tops, & showers, commercial & residential, color sealing

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

5.023 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-23 of 23 reviews

Melissa M.
09/2022
5.0
ceramic tile
  + -1 more
Marty did an excellent job from start to finish. He came to do the estimate, made suggestions and provided a prompt, reasonable quote. He was at my home when promised and the job took about 2 and 1/2 days to complete. Marty kept me informed and went above and beyond with his work. I would highly recommend him!
Description of Work: Tile and grout cleaned on two bathroom floors, as well as the kitchen and sunroom. Total grout replacemtent on another bathroom floor. Shower floor tile regrouting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hudson W.
05/2021
5.0
ceramic tile
  + -1 more
Due to a leak in my shower through the grout, I spent several weeks getting estimates. The estimates ranged from expensive shower replacement, shower pan replacement, and to finally shower repair. After weeks of searching, I finally found Marty who came to my house and gave me multiple estimates. One for a quick repair and then the other for removing the pan tile and regrouting. We chose the pan tile replacement and grouting option to prevent the issue from occurring again. Throughout the process, Marty was timely in performing the work, excellent in his communication, and performed great work. He was a pleasure to work with and I would certainly reach out to him again. As a side note, he also has great music taste!
Description of Work: Ceramic Tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Fr. Thomas M.
05/2021
5.0
ceramic tile, remodeling, marble & granite, buffing & polishing, home remodeling, floor cleaning
  + 4 more
Excellent workmanship. On time and under budget. So pleased with his work. Can’t recommend too highly!
Description of Work: Remodeling - General
Rating CategoryRating out of 5
Yes, I recommend this pro

Hector C.
04/2021
5.0
ceramic tile
  + -1 more
Great! Marty with the Grout Master is excellent, courteous, professional and very informative in the process and the steps he takes to get the job done. He was very meticulous about cleaning after he would finish for the day. Also the cost was very reasonable. We plan to hire Marty the Grout Master again to clean the grout on our tile floors in the near future.
Description of Work: regrout shower and seal
Rating CategoryRating out of 5
Yes, I recommend this pro

Joana J.
04/2021
5.0
home remodeling
  + -1 more
Excellent service - Clearly had an excellent knowledge of plumbing and tile, on time, meticulous work, kept owner updated and informed, flexible, provided good ideas on how best to proceed on certain aspects, provided excellent referrals for special order shower doors, had knowledge of disability accommodations needs, cleaned up after the job was finished and came in under budget. Would DEFINITELY use again - hoping he is available for another bathroom next year!
Description of Work: Remodeling - Kitchen & Bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150,000

Tamara P.
04/2021
5.0
ceramic tile, marble & granite
  + 0 more
Marty was a true professional. He came by to talk to us about the job, recommended the type of grout and color and explained the marble polishing process to us, the provided a quote and did the work. He was meticulous in explaining what work was to be done each day and cleaned up. He cleaned the marble tile in the shower, fixed our grout and cleaned and polished our floors. It turned out beautifully! He even came back the next week to check on his work. Highly recommend Marty, his work is exceptional.
Description of Work: tile & grout cleaning and polishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Rebekah O.
04/2021
5.0
home remodeling
  + -1 more
Excellent - my husband and i cannot say enough good things about Marty!! His work is really great and he is honest! We have recommended Marty so many times and these friends have done the same!! We are so thankful that he has been a part of our remodeling!!
Description of Work: Remodeling - Kitchen & Bathroom
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathrine P.
04/2021
5.0
ceramic tile
  + -1 more
Marty is very knowledgeable, practical and creative. He got the problem fixed in the most efficient way possible. I will absolutely hire him again for my next project.
Description of Work: Ceramic Tile
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary Beth P.
04/2021
5.0
ceramic tile
  + -1 more
Marty was awesome. He is clearly extremely knowledgeable about all varieties of stone and tile and what is best approach for cleaning and restoration. He cleaned the tile and grout in our bathrooms- shower, tub and floor - and they look good as new. He polished our travertine counters to a nice gloss, checking in after each turn until the desired effect was achieved. He was prompt and responsive at every stage, efficient and professional. His rates are reasonable. I would definitely hire him again and recommend him.
Description of Work: tile & grout cleaning. stone polishing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nan W.
04/2021
5.0
ceramic tile, marble & granite, buffing & polishing
  + 1 more
Work done beautifully and timely!
Description of Work: Marble shower and floor
Rating CategoryRating out of 5
Yes, I recommend this pro

Lisa B.
04/2021
5.0
remodeling
  + -1 more
Very good and very well. They communicated with us and returned the phone call right away, they were prompt and clean up after themselves. It's a very positive experienced.
Description of Work: Bathroom and Home remodeling.
Rating CategoryRating out of 5
Yes, I recommend this pro
$25,000

Michael M.
08/2017
5.0
ceramic tile
  + -1 more
He just finished a project for us and we were very pleased. It took him about a week. We haven't even been able to use the shower until tomorrow because the grout has to dry. I'm very pleased with the job he did and everything.
Description of Work: This was for tile and grout work in the shower. All he did was completely tile the shower for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Lauren C.
06/2017
5.0
ceramic tile
  + -1 more
Marty got in touch with me within 24 hrs and set up an appointment to evaluate the work that needed to be done. He came out and discussed what I wanted done, made measurements and sent out a quote for the work within 3 days of my getting in touch with him. Once I accepted his quote and he agreed to do the work, he outlined what he had going on and gave me an estimated time frame for when he could begin work (within 2 weeks). He actually was able to start earlier than anticipated. His quote was for labor and renovation materials; I supplied the tile, grout, sealer and caulk, plus the shower doors. Marty is professional, prompt, experienced and great at what he does. His honesty and advice during the whole process was refreshing and appreciated. From start to finish, my shower remodel took about 9 days. Marty didn't work Sat/Sun, but offered to if my stress level was getting too high. I am exceptionally pleased with the results and would definitely hire Marty again. In fact, my second bathroom will be up for renovation soon and I will be calling Marty to do the work.
Description of Work: Demo and replace cracked fiberglass tub surround with a tiled step in shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Doug R.
03/2017
5.0
ceramic tile
  + -1 more
Great. The bathroom turned out great. Especially for 22 year old floor. I had them do the other 2 bathrooms as well
Description of Work: Clean tile and grout in bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Norbert B.
11/2016
5.0
ceramic tile
  + -1 more
Marty did excellent work, The backsplash turned out great! We provided the tiles and grout and Marty did all the labor. We were very close to not having enough tile, but after doing some additional measurements, Marty made it work. He was very professional, he was very prompt, and he was very friendly and easy to work with. His pricing for the job was good. He also helped me put back our vent fan over the stove after his work was complete. Good work, fair price, prompt and professional. If you need any tile work I would recommend The Grout Master!
Description of Work: Marty put in our backsplash for our new kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Scott B.
10/2016
5.0
ceramic tile
  + -1 more
Good work. Did well.
Description of Work: Grout Work

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Norm B.
10/2016
5.0
carpet cleaners, ceramic tile, flooring contractor, floor cleaning
  + 2 more
I've only had positive feedback on Grout Master projects. The prices are fair, they're honest about scheduling (that's rare in the tile world), and they really do put a lot of thought into what cleaning products they bring into your home.
Description of Work: I've had several clients that needed tile installation, repairs, or cleaning. Of the half a dozen or so people I've sent to the Grout Master I have yet to hear one complaint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary B.
09/2016
5.0
ceramic tile
  + -1 more
Went great. Marty was punctual and professional. My wife was very happy with the noticeable difference. The awesome part was that Marty wasn't satisfied with the first cleaning on the tile, so he came back out the next week and cleaned it again. All without changing his original quoted price. I would recommend Marty with the Grout Master to anyone. Gary
Description of Work: Clean tile floor in kitchen, breakfast area, and two bathrooms. He also cleaned the carpet in 2 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Bryan S.
09/2016
5.0
ceramic tile
  + -1 more
Showed up on time, cleaned all the tiles 1 day. Came back the next day and sealed them. Job looks great! He was very professional, and left no mess behind. I have had other people work at my house that we had to clean up behind, but not this company.
Description of Work: Cleaned and sealed our new tile floor, shower and back splash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Heather F.
06/2016
5.0
ceramic tile
  + -1 more
It went great! He was on time and very professional. He seemed really passionate about his work and wanted me to be happy with the final results. I will definitely hire him for any future needs. Price was very reasonable also!
Description of Work: Cleaned tile and replaced where needed in two of my bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Nancy T.
05/2016
5.0
ceramic tile
  + -1 more
My bathroom was transformed into a room that looked brand new at a fraction of the cost of replacing time old tile. He removed old grout, thourly cleaned the tile, regrouted and sealed. He was very professional, on time and followed up. The Price was very reasonable. I recommend him highly. All around nice guy!
Description of Work: My bathroom was transformed into a room that looked brand new at a fraction of the cost of replacing time old tile. He removed old grout, thourly cleaned the tile, regrouted and sealed. He was very professional, on time and followed up. The Price was very reasonable. I recommend him highly. All around nice guy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Marc S.
05/2016
5.0
ceramic tile
  + -1 more
It went well. our ceramics were crystal clean Professional and punctual This is the best job we ever had for our ceramics. They came out like they were brand new. I strongly recommend this company the best cleaning ever!
Description of Work: Cleaned natural stone tiles in master bath area and shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

William & Cynthia T.
02/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
They are great, dependable folks. Hard working and customer oriented. They also have the tools to get the job done right.
Description of Work: They cleaned my carpets and grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

    Contact information

    Located in, Columbia, SC 29212

    http://www.thegroutmaster.net

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Kitchen and Bath Remodeling,
    Marble and Granite,
    Floor Cleaning and Waxing,
    Buffing and Polishing

    FAQ

    The Grout Master is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    The Grout Master accepts the following forms of payment: Check
    Yes, The Grout Master offers free project estimates.
    Yes, The Grout Master offers eco-friendly accreditations.
    No, The Grout Master does not offer a senior discount.
    No, The Grout Master does not offer emergency services.
    No, The Grout Master does not offer warranties.
    The Grout Master offers the following services: Tile and grout cleaning. Natural stone restoration, Natural stone polishing, Natural stone honing, Stone and grout sealing, Floors, counter tops, & showers, commercial & residential, color sealing

    Contact information

    Located in, Columbia, SC 29212

    http://www.thegroutmaster.net

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM