Cost is determined by the job. Additional phone - (803) 233-6561. Additional email - info@mianovision.com. Additional DBA - Mianovision LLC.
Business highlights
23 years of trusted experience
Emergency Services Offered
Services we offer
Computer diagnostics, laptop repair, smart phone repair, console repair, virus & spyware removal, data recovery, fresh OS install, full system reimage & new computers, networking, home service, training, custom system builds, computer builds and sales, laptop build and sales.
Description of Work: Computer repair- hard drive File transfers Install of hard drive Upgrade software
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lee M.
01/2020
5.0
computer repair
 + -1 more
Excellent. I can not say enough good things about this company and their great employees. The employees were knowledgeable, prompt and very easy to work with. Prices were very reasonable.
Description of Work: Damaged flash drive info put on a new flash drive
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Wayne H.
10/2017
5.0
computer repair
 + -1 more
They did excellent work for me. I thought the price was quite reasonable. I would have had to pay a lot more from one of the big manufactures. Every time I called, they were happy to give me an update. Very professional.
Description of Work: They built me a new computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Carole R.
08/2017
5.0
computer repair
 + -1 more
Took about a week. Everything was explained in language a non computer user can understand. Gave us some good info we did not know.
Description of Work: Diagnostics were done checking for viruses and slow speed issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from That Computer Store
Thank you so much for the kind words. We strive to be able to help and empower everyone, regardless of their technical skill. We hope you have a great day, and if you need help in the future, don't hesitate to call on us!
Ken C.
05/2017
5.0
computer repair
 + -1 more
The fact that I'm now on the internet typing this review gives a clue as to the accuracy of his advice. While I seldom have computer problems, That Computer Store is where I go when things go awry. They are unfailingly attentive, professional, and more importantly, they know how to talk to those of us who are tech-challenged.
Description of Work: My laptop suddenly refused to access the internet. Tried home remedies, nothing worked, so I took the machine to That Computer Store. Technician Will opened it up and, as you might expect, pronounced that it was working fine. He then gave me instructions for something else to try at home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vicki D.
05/2017
5.0
computer repair
 + -1 more
They explained that they could save all my documents, photos, etc. but I would have to reinstall programs. That's what we did and overall result has been good.
Description of Work: Windows crashed on my laptop requiring all new installation (hard drive was still good).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from That Computer Store
Thank you so much for the kind words! If you need a hand with any software installations in the future, we're here to help. And remember there's no additional charge for it. Thank you again!
Frank S.
02/2017
5.0
computer repair
 + -1 more
Great profession and quick service!
Description of Work: transferring Data from old computer to portable hard drive
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Clint H.
12/2016
5.0
computer repair, phone repair
 + 0 more
Will helped me with my iPhone issue and was very quick and professional. The cost and the turnaround time were better than I expected. I'll continue to use them and recommend them to others.
Description of Work: I used That Computer Store for services on my PC several years ago and was pleased with their service. I just had them replace the glass screen on my iPhone (that I cracked).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
peggy V.
10/2016
5.0
computer repair
 + -1 more
They did a great job - computer runs faster now.
Description of Work: checked out my computer and did a complete systems check on it. Upgraded the computer programs and removed "bugs" that had been planted inside my computer by third party people
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Deronda C.
08/2016
5.0
computer repair
 + -1 more
Service was great. They checked my computer and could not find the root cause of the problem but we're able to fix it and even cleaned it which made it much faster. They even gave me tips or Antivirus use and on purchasing a new laptop should I need to in the future. I went in for service after 12 noon and my computer was ready by 9p. They also had me to check everything prior to leaving to check for any issues.
Description of Work: I am anot online Graduate School student. While working on my final research paper for school my computer crashed. I was unable to do anything to it. I called this company and they said come on in but let me know own that there were no guarantees that thye could work on it that day. I researched the company before going and found out that they are opened to midnight. This was on a Sunday. How impressive!! Went in and described the problem. Explained my situation and need for immediate service. This was the last day of the class.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Ken C.
07/2016
5.0
phone repair
 + -1 more
The phone is working fine. The gurus at That Computer Store suggested that we go back to Verizon and get the phone wiped and everything re-installed, just to be on the safe side.
Description of Work: The email screen on my wife's iphone wouldn't display any emails, just showed a blank screen. We'd gone online and looked for suggestions. Nothing worked. We went to the Verizon store with similar results. Then we went to That Computer Store. Two guys poked, prodded, and mumbled magic incantations. Within three minutes the email screen was restored. The best part: no charge. These folks are top-notch!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pamela H.
06/2016
5.0
computer repair, computer sales
 + 0 more
This is not my first experience with That Computer Store. I continue to go back because the staff diagnosis the problem , gives a fair price on the parts and a fair price on the labor! They are always very professional and stay in touch and always deliver when they say they will. That Computer store is the reason I buy any product I want /need. I have confidence that can fix/repair any product AND if they can't they will tell you upfront.
Description of Work: I dropped my Mac and damaged the screen. They found the problem behind the screen ordered the part and replaced in very timely maner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Roberta S.
05/2016
5.0
computer repair
 + -1 more
As usual, the personnel at That Computer Store quickly and efficiently diagnosed and corrected my problem. I work at home and remotely....job in DC....and when I moved to the area I was concerned that I wouldn't be able to find a reliable source of assistance for my two computers. Fortunately I was referred to this group of experts who have kept me up and running and done it with an abundance of patience for someone whose expertise is not computers! They have removed a virus that I accidentally downloaded (and have taught me how NOT to do it again), and have occasionally worked on my system using remote access software which saves me a trip. When my old laptop finally died, they recommended what turned out to be the perfect replacement. One more thing: the people who work at That Computer Store are wonderfully patient and friendly and go the extra mile to find the problem and fix it, and their fees are extremely reasonable. I wouldn't allow anyone else to work on my system.
Description of Work: Worked with 2 month old laptop to correct a few programming issues I was unable to correct myself. Also recently set up a new computer, including re-installing custom software.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from That Computer Store
Hey Ms. [Removed Member Name]! Thank you for the kind words! We're lucky that we have great customers like you. We'll be happy to help you out whenever you need. Thank you for the kind words in-store last week, and we hope to see you soon! (We don't mind social calls!) ;)
Andy W.
03/2016
3.0
computer repair
 + -1 more
They claimed that they had nothing to do with it. I am like, it worked before I brought it in. They put a hard drive in there, gave my computer back and then all of a sudden the DVD drive doesn't work. And I came back to them and I said, it worked before I brought it to you and now it doesn't. They swore up and down that they had nothing to do with it. They absolutely refused to repair it or do anything or even compromise. They were just like, if you want to resubmit it and us fix it and they told me how much it will be...pretty outrageous. I am like it was working when I brought it in, when I took it back, the first time I tried to use it, it didn't work. They swore up and down it wasn't their fault. Anyway, I was very disappointed with That Computer Store. It was pretty expensive, maybe $350.
Description of Work: I did have them do some work and they actually returned my computer back to me damaged.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$350
Response from That Computer Store
Mr. [Member Name Removed], I am so sorry you have had a bad experience! We pride ourselves on our customer service, and take complaints very seriously. Unfortunately, our records don't quite match your experience. According to our notes you came in on August 9th, 2013 with a Mac all in one. We diagnosed a failing hard drive, and most likely a failing main board. You opted for a new hard drive ( against our recommendation) at a cost of $138.00 parts and labor, and declined an operating system install. I have a record of you returning after that, where we offered to replace the part at cost, with no labor charge. After ordering the part, I have a note that your daughter picked up the computer, refusing further repair. We were left with the replacement part that we ordered on your behalf. Under the circumstances, I don't feel your review of us is fair, and hope you see fit to change it. We pride ourselves on our customer service, and we know how frustrating a cascading system failure can be, especially on an expensive computer. We'd be happy to help you in the future if you need, and wish you all the best.
Elizabeth S.
01/2016
5.0
computer repair
 + -1 more
It was amazing. The computer is clean, working as if it were brand new, and their patience with me (being a senior) was fantastic. I am so impressed with their knowledge base and willingness to assist with anything that is needed. I would recommend them to everyone!!!!
Description of Work: Removed Malware, helped me set up Dropbox and synched my laptop with the entire policy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from That Computer Store
Thanks for the vote of confidence! Don't forget that Dropbox will give you free space for referrals to family and friends that don't yet have it. Thank you again, and if you need us, we'll be here!
Heather G.
01/2016
5.0
computer repair, computer training
 + 0 more
Very happy with the service and time and professional knowledge of all staff and owner. Highly recommend.
Description of Work: Removed memory from old/crashed computer to re-enter into new computer. Set up and helped re-equip new computer system. Repaired old computer to a state enough form grandkids to play on.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from That Computer Store
Thank you so much for the kind words! We really count ourselves lucky to have customers like you, and thank you for the opportunity to help you with this, and look forward to helping out in the future. Best wishes! Stephen, with the That computer Store Team
ELISE M.
11/2015
3.0
computer repair
 + -1 more
When I took my computer in, it was just for general maintenance. Remove the garbage files and make it go faster. It took a week to have my computer returned! It seems that a separate person is assigned a specific task, then it's passed on to the next person until the computer is repaired. If one person had handled my computer it would have taken, at most, several hours to repair. Because one of the techs was out sick, the computer had to sit at that station until they returned. Couldn't get sent to the next station! Not the most efficient way to handle things.
Description of Work: A general "tune up", removed virus.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$100
Response from That Computer Store
Mrs. [Member Name Removed], I'm sorry you have a mediocre experience when you brought your machine in for a tune-up. We pride ourselves on being fast and friendly, but indeed sometimes machines require extra effort or attention. The above described is not quite how our process works, as we try to have a single team member work on a machine, unless additional help or expertise is needed. I apologize for the mitigating circumstances. I've look into this particular ticket, and indeed it seems as if a perfect storm of the weekend, team members being out, and timing conspiring to make your call take longer than most. We'd love to see you again if you have any issues in the future, and we'll do our best to take care of you quickly and affordably. Warmest wishes in the new year! Stephen, with the That Computer Store Team
Anne & David M.
03/2015
5.0
computer repair
 + -1 more
After a bumpy beginning with one of the techs at the counter when I stopped in to pick up my computer, Ben Bardin took over and was extremely helpful and solicitous. He showed me everything that was finished and gave me a quick "how to use" on Windows 8.
Description of Work: Checked computer for viruses and malware. Backed up all of my data. Installed Win 8 and reinstalled all of my data. Gave me an overview/lesson on how to use Win 8.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from That Computer Store
Dear Moores, Thank you so much for the kind words, especially about Ben. I'll pass this along, and i'm sure he'll appreciate it. Would you be so kind as to send me a private message so we can chat about the bumpy start? I'd like to coach any team members that you may have had a negative experience with. It may have just been a bad day (we all have them), but we pride ourselves on our customer service, and I want to make sure each and every team member gives the best service possible! Best wishes! Stephen, with the That computer Store Team
Emory W.
01/2015
5.0
computer repair
 + -1 more
Excellent work. Some work done for free when problems found that were not expected. No pressure to purchase other items. Owner was very personable and professional, spending a great deal of his time helping me understand my computer better.
Description of Work: Cleaned viruses. Installed several systems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Frank M.
12/2014
5.0
computer repair, computer sales
 + 0 more
It worked great and they took care of it right away. Since I had purchased the computer from them, there was no charge for the service.
Description of Work: They removed the dust build up from the inside of my computer that had been causing it to overheat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Doug H.
12/2014
5.0
computer repair
 + -1 more
job was performed and est. time was OK
Description of Work: remove malware
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Al M.
10/2014
3.0
computer repair
 + -1 more
Received a call from the store the next day that a more comprehensive $100 virus removal would be required. I made several calls to check on the status and they were having trouble getting a replacement fan. Eventually, I was told the PC was ready, but the fan would not be replaced. (I was told it wasn't really critical anyway). Also, I would have to pick it up at their new second store located inside a large regional mall. When I went to the mall to pick up the PC I had to carry the computer out of the mall to my car which was relatively far away. In the confusion, I forgot to use the $50 coupon. When I got the PC home, I realized that the PC was not fixed. I was still getting the "Not Reponding" message and the fan still didn't work. So, after all the time and expense I was back where I started.
Description of Work: Initially, provider was to replace the PCs fan that had stopped working and tune-up PC ($50) to improve performance (I was repeatedly getting a "Not Responding" message on my computer). I planned to use the $50 service coupon from Angies LIst that I had purchased for $28.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
$100
Kim M.
08/2014
5.0
computer repair
 + -1 more
Personal service. Went above and beyond.
Description of Work: Spent hours upon hours attempting to set up Outlook and load in it a large email file (20+ Gb's) from Gmail on an older model laptop for trial discovery. Assisted in setting up a new computer for the purpose of expediting the discovery process. Trusted with personal and confidential material.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$370
Thomas C.
07/2014
5.0
computer repair
 + -1 more
The entire project went well and smoothly. All of the folks at That Computer Store were helpful and friendly as well as having full grasp of the details. Each of them have gone out of the way to help us: they not only answered our questions but told us what other questions to ask. They are very proactive. We will continue to use them.
Description of Work: Helped set up computers, etc., at new home for me and wife; scanned data and transferred same; and virus removal. Also purchased some equipment from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Karen P.
06/2014
5.0
computer repair
 + -1 more
I am a teacher and work with Special Education Hospital/Homebound students. I travel all over our county and needed a very small, compact computer to take with me to students' homes. That Computer Store built a tiny computer for me that fits in my satchel. It has been running great for years. In May I started having issues with the computer. I called That Computer Store and asked them what to do. They said bring the computer in and we'll take a look. They had my computer for one day and then called me to pick it up. They worked on updating my software as well as getting rid of some bugs and viruses. Now my computer runs like a dream machine. I could not do my job efficiently without my little computer. I absolutely love That Computer Store.
Description of Work: My computer was having issues with connectivity and speed. It was running so slow that I could not get my work done in a timely manner. I also had issues with ads and pop-ups constantly interrupting my work. It was extremely frustrating!!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales,
Phone Repair,
Computer Training
FAQ
That Computer Store is currently rated 4.7 overall out of 5.
Sunday: 1:30 PM - 6:30 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 11:59 PM
Saturday: 10:00 AM - 11:59 PM
That Computer Store accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, That Computer Store offers free project estimates.
No, That Computer Store does not offer eco-friendly accreditations.
Yes, That Computer Store offers a 10% senior discount.
Yes, That Computer Store offers emergency services.
Yes, That Computer Store offers warranties.
That Computer Store offers the following services: Computer diagnostics, laptop repair, smart phone repair, console repair, virus & spyware removal, data recovery, fresh OS install, full system reimage & new computers, networking, home service, training, custom system builds, computer builds and sales, laptop build and sales.