About us
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206 years of trusted experience
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Reviews
4.85 Reviews
Showing 1-5 of 5 reviews
Diane H.
06/2012
glass repair
 + -1 moreExcellent customer service. I'm glad to have the opportunity to let them know how impressed I was with the whole transaction. Keep up the good work. I'd make the 130 mile round trip again if I need more plexiglass!
Description of Work: I needed a large piece of plexiglass cut to the size of my window. I called for a quote and was helped by Julia, who was very courteous and helpful. She answered my questions politely and when she didn't know the answer to one question she said she would find out and call me back the next day as the person she needed to ask was not available (it was almost 5:00 p.m.) She called back as promised and gave me the answer I needed. I had issues to take care of before I decided to have them cut the plexiglass. I called back about 11:00a.m. and she said they would have it ready for me by 2:00p.m. It was ready and waiting for me when I arrived. Julia carried the piece out (7' long) and helped me load it into my trailer and then a gentleman helped find a heavy board to place on the plexiglass so it wouldn't fly out of my trailer on the way home. It was necessary for me to call several times before I gave them my order and whether it was Julia or the other young lady who answered the phone, both were pleasant and didn't give any indication I was being a bother, as so often happens when one is trying to get answers and service. I was very impressed with their customer service. THIS IS THE WAY CUSTOMER SERVICE IS SUPPOSED TO BE HANDLED -bravo! The price quoted on the phone was what I paid. I would certainly go back if I needed anything else they sell.
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Yes, I recommend this pro
$98
David C.
10/2010
auto glass
 + -1 moreThey were recommended by my insurance agent (says that he won't use or recommend anyone else). They were very courteous, even gave me a ride to work while they worked on my car. The first guys that replaced the windshield seemed okay. They came out and replaced the windshield and then a couple days later it rained and i had a horrible leak around the top of the windshield. They came back out and tried to hack a fix by shooting glue where they thought it was leaking. The patch looked horrible and guess what, it leaked again while i was washing my car. I got fed up and called my insurance company. They didn't pay the first guys and sent me to Souther Glass. They did a great job! Now I wouldn't take my car anywhere else.
Description of Work: Southern Glass replaced the windshield in my 2005 Toyota 4Runner after a botched job from another auto glass company.
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Yes, I recommend this pro
$350
Melvin H.
08/2009
auto glass
 + -1 moreI was greeted at the service counter very rudely. I turned to leave and Danielle Mc Cowan, The other service rep. asked to help. She was very nice and everything from that point thru installation was spot on. My only other concern is I requested a PPG windshield [same as in car] be installed and the work order indicates a PPG windshield was installed . The fact is they installed a PGW windshield [MADE IN CHINA]. Not Happy!
Description of Work: Replaced Broken Windshield [ Ins. Claim]
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Yes, I recommend this pro
erin M.
01/2008
auto glass
 + -1 moreTech called before he showed up. Was very polite and explained entire process then replaced windshield. After installation I noticed that the windshield was asymmetrical, called Southern Glass and they came out to look. They thought the windshield could be defective, but it turned out that the Corolla windshield is actually just manufactured that way. Southern Glass went out of their way to ensure I was satisfied, I am very pleased with them.
Description of Work: Replaced windshield on 2005 Toyota Corolla. Cost was $300, but insurance paid total bill, so my real cost was $0 :)
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Yes, I recommend this pro
JUDY B.
06/2007
auto glass
 + -1 moreI called our insurance company about a hole in our windshield and they gave me the name of several companies and I chose Southern Glass. They connected us immediately to them and we set up an appointment. They sent Stacy out and he fixed it right at our house. He was on time and very polite and professional. He even fixed our mirror that had fallen off. The whole experience was great.
Description of Work: Stacy from Southern Glass arrived on time and called ahead to tell us he was on his way. He fixed the glass right at our house and even fixed the mirror that had fallen off. Very polite and professional. We didn't pay any money as it was taken care of by our insurance company. The company did an excellent job and I would definitely use them again.
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Yes, I recommend this pro
Contact information
1818 TAYLOR ST, Columbia, SC 29201
www.sogp.comLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Glass,
Glass and Mirrors
FAQ
SOUTHERN GLASS & PLASTICS CO is currently rated 4.8 overall out of 5.
SOUTHERN GLASS & PLASTICS CO accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, SOUTHERN GLASS & PLASTICS CO does not offer free project estimates.
No, SOUTHERN GLASS & PLASTICS CO does not offer eco-friendly accreditations.
No, SOUTHERN GLASS & PLASTICS CO does not offer a senior discount.
No, SOUTHERN GLASS & PLASTICS CO does not offer emergency services.
Yes, SOUTHERN GLASS & PLASTICS CO offers warranties.
SOUTHERN GLASS & PLASTICS CO offers the following services: DOORS, GLASS INSTALLATION, MIRRORS, WINDSHIELDS.
Contact information
1818 TAYLOR ST, Columbia, SC 29201
www.sogp.com