Precision Garage Door Service

Garage Doors

About us

Award winning. Serving Columbia and Lexington. Same day service available. The highest quality garage door parts and accessories available in the garage door industry. Certified technicians, fully stocked trucks. Precision Door Service has more than 20 years of professional experience in garage door installation and is committed to customer satisfaction. We do top quality work at an affordable price. Please feel free to email us at mail@theprecisionteam.com

Business highlights

22 years of trusted experience
Family Owned & Operated

Services we offer

Repair and Replacement of Garage Doors & Panels, Openers, Parts & Accessories, Keypads & Remotes, Broken Springs, Cables, Worn Rollers. Sales & Installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6655 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
4%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 1-25 of 655 reviews

Eric C.
01/2021
5.0
electrician, garage doors
  + 0 more
Very responsive, and came out the same day.
Description of Work: Our springs had broken on our garage door and we needed them replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Rusty H.
12/2020
5.0
garage doors
  + -1 more
Excellent service. Well trained and pleasant installers. Came within 2 days to look, give estimate, answer questions, and within a week the new door was installed. Price was lower than an estimate two years ago from a competitor. Would definitely recommend.
Description of Work: replace old garage door and opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,430

Amy C.
12/2020
5.0
garage doors
  + -1 more
They were great. They were cost effective, pleasant, and very professional. Everything with them was done remotely because I was in a different state so this was very convenient for me. He was informative and I was impressed he was able to accommodate with everything going on. I had to give him a key code to get into the gate and gave him instructions to access the garage. I am pleased.
Description of Work: I needed to have someone replace the garage door while I was out of state.
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara W.
11/2020
5.0
garage doors, home builders
  + 0 more
Great! Ryan knew what he was doing and very nice and proficient
Description of Work: New springs, coils, rollers and gear, tune up etc

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Earl B.
10/2020
2.0
home builders
  + -1 more
Over price doesn't care it's like take it or call someone else HEARTLESS WILL NEVER RECOMMEND THEM.
Description of Work: Replace springs and sprocket qmk(

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$303

Response from Precision Garage Door Service
We're sorry to hear that you are not pleased with the service we provided. We've tried to reach you several times and have left multiple messages. We'd very much like to connect with you to further understand the nature of your complaint. Please contact us at your convenience so we can make this right. Best regards, Michelle Moss, Precision Garage Door Service

EC D.
10/2020
5.0
garage doors
  + -1 more
Everyone at Precision Garage Door is super: professional and great customer service with superior technical skills (installer). Will always choose Precision Garage Door!
Description of Work: New garage door

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door Service
Thank you for this wonderful feedback! We're so glad to hear that you're pleased with the service and found the team to be professional and knowledgeable. We sincerely appreciate your business! Best regards, Michelle Moss, Precision Garage Door Service

Nancy T.
10/2020
5.0
garage doors
  + -1 more
Very well. Everyone I dealt with was pleasant, knowledgeable and straight forward .
Description of Work: rotten wood on old garage doors. got a new metal garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,582.06

Response from Precision Garage Door Service
Thank you! It's great to hear that you're pleased with the service and the team. We are grateful for your business and these kind words! Best regards, Michelle Moss, Precision Garage Door Service

Emma H.
10/2020
5.0
garage doors
  + -1 more
They were out the next day after I called. The repair man was very pleasant. Called and let me know they were on their way to make the repair. He arrived on time.
Description of Work: Two panels in the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Response from Precision Garage Door Service
Thank you very much! It's great to hear that the technician was on time and was able to get the issue resolved. We appreciate your business! Best regards, Michelle Moss, Precision Garage Door Service

Albert G.
10/2020
5.0
garage doors
  + -1 more
Excellent work, courteous, knowledgeable, and efficient. After a few weeks the doors needed to be adjusted and a technician returned and made the adjustments quickly and at no charge!
Description of Work: Had two new garage doors installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

Response from Precision Garage Door Service
This is great to hear! We're so glad that you are pleased with the work and everything was taken care of in a timely fashion. Thank you for your business! Best regards, Michelle Moss, Precision Garage Door Service

Francetta C.
10/2020
5.0
garage doors, doors
  + 0 more
It was fast and easy, they were very professional, and payment was easy. I needed to reschedule a few times and it was handled quickly. This is a great company.
Description of Work: Double garage door install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Precision Garage Door Service
Thank you! We're so glad to hear that everything was handled smoothly and efficiently. We sincerely appreciate your business and feedback! Best regards, Michelle Moss, Precision Garage Door Service

Carl W.
10/2020
5.0
garage doors
  + -1 more
Fast service, excellent installation and quality assurance. Doors are custom-made for desired choice with life-time warranty. They will response to your call in timely manner. Second tier service second to none.
Description of Work: Replace old garage doors and rails.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door Service
This is fantastic feedback and we truly appreciate it! It's wonderful to hear that you're pleased with our service and products. We are grateful for your business! Best regards, Michelle Moss, Precision Garage Door Service

Richard N.
10/2020
5.0
garage doors, home builders
  + 0 more
Very professional right from the start. Estimator was on time and very knowledgeable. Gave recommendations and researched various options. Installer was on time and expertly removed old doors and installed new ones in a timely manner. Installer gave instructions on proper use of equipment and asked if everything looked good. Doors and openers all come with a pretty descent warranty and the price was in line with other companies.
Description of Work: Replace 2 Single Garage Doors w/Glass

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door Service
Thank you for this wonderful feedback! It's great to hear that the whole process was smooth and expertly executed. We pride ourselves on taking care of every detail, and it's wonderful that you're pleased with the outcome. We appreciate your business! Best regards, Michelle Moss, Precision Garage Door Service

John K.
10/2020
5.0
garage doors, home builders
  + 0 more
Outstanding from start to finish. Very quick response to initial inquiry. Very flexible timing available for the sales presentation due to our odd work schedules. Very professional presentation with ABSOLUTELY NO PRESSURE, NO GIMMICKS, NO MUST SIGN NOW TO GET THIS SPECIAL DEAL. Installation was on time, very professional crew, and thoroughly cleaned up afterwards. Totally satisfied and would highly recommend PRECISION GARAGE DOOR SERVICE.
Description of Work: garage door replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Precision Garage Door Service
Wow! Thank you for this wonderful review! It's always our goal to give you all the information you need to make the best decision for you, without pressure or gimmicks. Thank you for choosing Precision for your garage door needs! Best regards, Michelle Moss, Precision Garage Door Service

Donald S.
10/2020
5.0
garage doors, home builders, doors
  + 1 more
The Precision Door team did an excellent job of helping us pick out, order, and then install our door. I would recommend them to anyone.
Description of Work: New build garage door install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Precision Garage Door Service
Thank you so much for these kind words! We're glad to hear that you're pleased with the process and we appreciate your business! Best regards, Michelle Moss, Precision Garage Door Service

Jean C.
10/2020
5.0
garage doors, home builders
  + 0 more
Incredible. Mike was so good and efficient. He programmed our car remote afterwards to help. It is like having a whole new garage door....so quiet.
Description of Work: New garage motor, chain and all parts but the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door Service
Thank you for this wonderful feedback! Mike will be thrilled to hear how pleased you are with his work. We sincerely appreciate your business!

Costa P.
09/2020
1.0
home builders
  + -1 more
Terribly. Was given a window of 12noon-2pm. At 1:51pm I called the office and was told a different technician than the one first named would be coming, and she would have him call. He did call 5 minutes later and cavalierly allude to “scheduling issues”. He said he had one stop ahead of me at a nearby location which would only take 20-30 minutes. At 3:10 pm I called to cancel the job because I had work to. The office person seemed incredulous that I would cancel, and really didn’t seem to care. She did finally offer a half-hearted apology. Because of this abysmal customer service, I feared that the quality of the work would mirror their lack of response. I am able to manually lift and close the door, and will look for a better option.
Description of Work: Repair power Door open and close.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Precision Garage Door Service
Thank you for leaving this feedback. I'm aware that you've spoken with someone in our office and we've apologized for the inconvenience. Please allow me to do so again - we are sincerely sorry for this miscommunication and have used your experience as a training opportunity for our team. Best regards, Michelle Moss, Precision Garage Door Service

daniel C.
02/2020
5.0
garage doors
  + -1 more
Precision Garage Door Service was not able to schedule a date/time for service. A-1 Metro Garage Door Service was recommended by a neighbor. Called them 1/27/2020 and he arrived 1/28. The system was tested, diagnosed and he determined that the Mother Board had to be replaced. A new board was inserted and system re-tested. Every thing worked just fine. Couldn't ask for a better outcome.
Description of Work: Garage Doors failed to open/close when using Clicker. Replaced the Mother Board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Response from Precision Garage Door Service
Thank you for the feedback! Best regards, Michelle Moss, Precision Garage Door Service

John S.
12/2019
5.0
garage doors
  + -1 more
These guys were awesome! I would hire them again in a heartbeat to do anything that needed done. They were efficient, professional, and true to their word at every level. I am very happy I chose them and I would recommend them to anyone.
Description of Work: Garage Door Installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Precision Garage Door Service
Thank you so much for this wonderful feedback! It's just great that you're pleased with the work and found the team to be professional and efficient. Your business is much appreciated! Best regards, Michelle Moss, Precision Garage Door Service

Larry B.
10/2019
4.0
garage doors
  + -1 more
The work was fine, however, I feel ripped off based on a $196 original quote on drive belt that was reduced to $150. Belt is listed on Lift Master.com for $61.00. The technician did a good job, but total cost is of $728. Is extreme for work done that took 90 minutes. I read other customer review, now I understand why they complained. Like I said work was fine, price was not.
Description of Work: Spring and belt replacement

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$728

Michael H.
03/2019
5.0
garage doors, doors
  + 0 more
Clint was the service provider. He did an excellent job and the garage door is working perfectly.
Description of Work: Broken Spring

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$700

Jim F.
12/2018
5.0
garage doors
  + -1 more
Went fine, even programmed my car to my door opener
Description of Work: Buy and Install 2 garage door openers

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Precision Garage Door Service
Good Morning Mr. [Member Name Removed], Thank you for the valuable feedback on Dennis's service! Dennis is a great Technician! I will share your feedback with him and the Team. Have a great day!

Samuel S.
12/2018
5.0
garage doors
  + -1 more
The procedure went very smooth and in a very great time Manor technician was very courteous and respectful I will at any time recommend this company to my family and friends
Description of Work: Garage door needed adjusting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door Service
Good Morning Mr. [Member Name Removed], I am very glad that you found our service very smooth and the technician courteous and respectful! We thank you for the valuable feedback. I will share it with the Team. Have a great day!

Debbie P.
11/2018
4.0
garage doors
  + -1 more
Initially I was not happy with the results of the call however after having an opportunity to speak with a Manager and arrive at a satisfactory resolution, I’m happy with the overall experience.
Description of Work: UPDATE: After posting my review I was swiftly contacted by a Manager at PGDS. David listened to why I posted the review I did and what my expectations had been. He also explained the position of the company and together we reached an understanding that restored my faith in the company. I wanted to offer an update so that others reading this knew that my concerns were heard and resolved. I feel the company was responsive and concerned and as a result I am changing my review to be positive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Precision Garage Door Service
Good Morning Ms. [Member Name Removed], Thank you for your valuable feedback! I am so glad that David was able to resolve your concerns to your satisfaction. I will share your feedback with the Team! Have a great day! Clarice

Jarlath O.
11/2018
2.0
garage doors
  + -1 more
Professional office and teach guy. But pricing at 4 times the other company was nuts.
Description of Work: Needed open/close unit on one door and service on another. The quote was $1600 and I said thanks but no thanks. Called another highly rated Angie’s List service that did the work for $400.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,600

Response from Precision Garage Door Service
Hello! Thank you for allowing us to service your garage door needs and for the valuable feedback! I have shared it with the Team!

Sean H.
09/2018
5.0
garage doors
  + -1 more
Everything went very smoothly. Clint arrived on time (early actually), was thorough, and professional. He took the time to educate me on the garage door and the problems I was having. Overall, a very positive experience.
Description of Work: Inspected and repaired broken garage door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door Service
Hello! Thank you for allowing us to service your garage door needs and for the valuable feedback! I have shared it with the Team!

Contact information

247 Plumbers Rd, Columbia, SC 29203

http://www.precisiondoorcolumbia.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
RBS 51634
Trade License Locale
SC
Trade License Authority
South Carolina Residential Builders Commission
Trade License Expiration
06/30/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Precision Garage Door Service is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Garage Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Precision Garage Door Service offers free project estimates.
Yes, Precision Garage Door Service offers eco-friendly accreditations.
Yes, Precision Garage Door Service offers a 5% senior discount.
No, Precision Garage Door Service does not offer emergency services.
Yes, Precision Garage Door Service offers warranties.
Precision Garage Door Service offers the following services: Repair and Replacement of Garage Doors & Panels, Openers, Parts & Accessories, Keypads & Remotes, Broken Springs, Cables, Worn Rollers. Sales & Installation.

Contact information

247 Plumbers Rd, Columbia, SC 29203

http://www.precisiondoorcolumbia.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day