Award winning. Serving Columbia and Lexington. Same day service available. The highest quality garage door parts and accessories available in the garage door industry. Certified technicians, fully stocked trucks. Precision Door Service has more than 20 years of professional experience in garage door installation and is committed to customer satisfaction. We do top quality work at an affordable price. Please feel free to email us at mail@theprecisionteam.com
Business highlights
22 years of trusted experience
Family Owned & Operated
Services we offer
Repair and Replacement of Garage Doors & Panels, Openers, Parts & Accessories, Keypads & Remotes, Broken Springs, Cables, Worn Rollers. Sales & Installation.
Description of Work: inspected and greased garage door. recommended replacement of wheels since they were worn. I had him replace the wheels and they were more expensive than others I might have found, but I was told that this company was the only one that had these nylon wheels. I only had to pay for the wheels themselves and the labor was included in the cost for the tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Garage Door Service
Thank you for calling Precision!
Patrick K.
07/2012
4.0
garage doors
 + -1 more
unknown
Description of Work: The service itself was non-essential (garage door tune-up). If I would have had a clearer picture of what was involved I could have easily done it myself (no special tools or training required). Still, the technician was prompt, polite, and appeared competent. I might use the company for repair but I won't pay for a "tune-up" again since it is something I can do myself.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Jeffrey L B.
06/2012
2.0
garage doors
 + -1 more
See above
Description of Work: I purchased the garage door tune up for $39. The Precision Door Service repairman showed up this morning promtly at 8:00 AM. After arriving he immediately ask me if I wanted both my doors tuned up. I said of course & he then told me the Angie's list special only included one door & that the other door would be $49. He then took a few minutes looking at both garage doors & then informed me that do to the worn out parts on my doors the tune up would'nt do much good. He then suggested that I do their garage door overall & told me the price of that would be right at $1100. I told him no way & was very tempted to run him off. The repairman is in my garage working as I am typing this review. I decide to replace the springs in one door and the rollers on both doors. This alone is going to cost me around $400. Bottom line, don't buy this service I will be very hesitant in the future to use Angie's List recommended services. Not a happy customer.
Rating Category
Rating out of 5
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$400
Mike D.
05/2012
5.0
garage doors
 + -1 more
I would use them again.
Description of Work: We used Precision Door Service. We got a coupon for services and as well as for other fixtures while they were here. They replaced hinges in the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Precision Garage Door Service
Thank you so much for choosing Precision for your garage door issues. If you ever need us again, please call us again if you need us.
scott R.
05/2008
2.0
garage doors
 + -1 more
-
Description of Work: I responded to a mailing of theirs for a "garage door tune-up" for 49.95 per door. My two-door garage has two doors for each car so I requested service on both. I had new garage door openers professionally installed last August (9 months ago), but the movement of opening/closing door is a little jittery, especially on one of the doors. I thought the tune up would take care of this. I used to do this type of "tune up" on my own years ago, but now don't having a problem paying $100 to have someone do it for me. I approved the work, and one of the doors is fine, but wasn't really a problem to begin with. The other door is unimproved. It still is jittery as it opens and closes. The company said I need new doors and left an estimate of $1,682.44 to replace the two single car garage doors. I feel like their $49.95 solicitation was just a way to get a foot in the door and hit me up with a recommendation to spend $1,682.44 for new doors. And they can't even do the math right. $49.95 x 2 = $99.90 and not the $99.99 they charged me. The total is not the issue. I just think they have another agenda.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0
$100
Response from Precision Garage Door Service
We always want to leave our customers with a good impression of our company. When we first saw this report, we tried several times to contact the customer. We left messages but to date have not received any response. In reviewing the paperwork from this appointment and in talking to the technician that met with the customer, we found that the doors were not in very good shape. These were older wood / Masonite doors that aren't manufactured or installed anymore. At a minimum, worn parts needed to be replaced to improve the operation of the doors. It was our technician's recommendation that the doors should be replaced. The customer asked that we do the tune-ups anyway. A tune-up is done to optimize the performance of the door as it is. We tighten, lube and adjust the door to make it operate the best that it can in the condition that it is in. In this case, we did what we could do with the doors. The best option for this customer is still to replace the doors. The addition error should not have happened and was addressed. Regular tune-ups are always a good idea for keeping your doors running smoothly.
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Service Categories
Garage Doors
FAQ
Precision Garage Door Service is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Precision Garage Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Precision Garage Door Service offers free project estimates.
Yes, Precision Garage Door Service offers eco-friendly accreditations.
Yes, Precision Garage Door Service offers a 5% senior discount.
No, Precision Garage Door Service does not offer emergency services.
Yes, Precision Garage Door Service offers warranties.
Precision Garage Door Service offers the following services: Repair and Replacement of Garage Doors & Panels, Openers, Parts & Accessories, Keypads & Remotes, Broken Springs, Cables, Worn Rollers. Sales & Installation.