Precision Garage Door Service

Garage Doors

About us

Award winning. Serving Columbia and Lexington. Same day service available. The highest quality garage door parts and accessories available in the garage door industry. Certified technicians, fully stocked trucks. Precision Door Service has more than 20 years of professional experience in garage door installation and is committed to customer satisfaction. We do top quality work at an affordable price. Please feel free to email us at mail@theprecisionteam.com

Business highlights

22 years of trusted experience
Family Owned & Operated

Services we offer

Repair and Replacement of Garage Doors & Panels, Openers, Parts & Accessories, Keypads & Remotes, Broken Springs, Cables, Worn Rollers. Sales & Installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6655 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
4%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 76-100 of 655 reviews

David T.
05/2017
5.0
garage doors
  + -1 more
work went well. technician did a good job.
Description of Work: Replaced springs , new rollers, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Response from Precision Garage Door Service
Thanks so much for taking the time to review our company. It was our pleasure to provide you with service. Please let us know if there is anything else we can help you with. Precision Door Service

Jackie S.
05/2017
5.0
garage doors
  + -1 more
It went very well. Brian was very professional and did a quality job installing the new doors.
Description of Work: Needed new garage doors and update tracks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door Service
We appreciate you leaving such a great review of our technician. Thank you for taking the time to let us know the great job he did for you!

Edgar M.
04/2017
5.0
garage doors
  + -1 more
They were on time and very thorough. They fixed the problem I had with my garage door closing improperly.
Description of Work: They did a Garage Door Tune-Up for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Precision Garage Door Service
We are happy to hear that your garage door is now working properly. Thanks so much for taking the time to review our company!

Gwendolyn M.
04/2017
5.0
garage doors
  + -1 more
They were great. I didn't have any issues with them at all. They were punctual, the gentleman did what he was supposed to do, explained what he needed to explain, and showed me how to work the remote on the door. I have no complaints with them and I would give them an A in everything, and I would use them again. The only other price, since he was here I just got him to look at the other garage for an additional charge, so they were able to do that. Other than that, I was okay with it because I have a double garage door, so I knew that that visit was only gonna cover one garage door. So he did, while he was out there, take a look at it. Once I paid for the service, I think it was done in maybe like the next week.
Description of Work: This was an Angie's List Big Deal for a garage door tune-up. They worked on two garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Precision Garage Door Service
We appreciate you using Precision for your garage door repair. We hope that you will continue to call on us for all of those needs! Precision Door Service

Rhonda G.
04/2017
5.0
garage doors
  + -1 more
Very pleased with the work done. I would definitely recommend them.
Description of Work: Installed wireless entry pad

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door Service
It is always so great to know that one of our customers would recommend us! Thank you for taking the time to write a review, and letting us know that we are doing a good job. We hope to continue being your garage door service provider!!

Cynthia D.
04/2017
5.0
garage doors
  + -1 more
It went well. The associate was helpful and provided good information for me to continue the annual maintenance on my own.
Description of Work: Garage door maintenance touch up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door Service
Thank you for allowing us to make the necessary repairs to your garage door. We are pleased that you entrusted us to provide you with a safer garage door. We hope that you will continue to call on us for all of your garage door needs!

Patrick P.
04/2017
5.0
garage doors
  + -1 more
The technician called ahead of the scheduled appointment and said he could arrive earlier if that was okay. He arrived as promised and went right to work. He performed the inspection and then replaced the rollers and lubricated all appropriate hinges and springs. He was very efficient, finished quickly and cleaned up after he had completed the work. With the new rollers the door operation was much smoother and quieter.
Description of Work: Performed an inspection and maintenance on a 30 year old metal garage door . Replaced all 10 of the original metal rollers with new sealed rollers as part of an Angie's list Featured Deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door Service
Thank you so much for taking the time to write a review of our company. We are happy that you are so pleased with your service. Please let us know if there is anything else that we can do for you!

Betty W.
04/2017
5.0
garage doors
  + -1 more
The technician assessed what I needed and completed the job quickly. I am very happy with the results. My door is operating so much better and so much quieter than I can ever remember.
Description of Work: My garage door needed more than a tune up. I needed several parts replaced. The rollers were off the track and the frame had become dislodged from the ceiling. So there was a lot to do.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door Service
Thank you so much for taking the time to leave a review for our company. We are happy that your garage door is working so well now. We hope that we will continue to be your provider for all of your garage door needs!

REGINA C.
04/2017
5.0
garage doors
  + -1 more
It went very good. The tech even told me several things I could do to keep it working.
Description of Work: Inspect or tune-up my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door Service
Thank you for choosing our company to provide you service. We will be happy to continue to service all of your garage door needs in the future.

Valerie K.
04/2017
5.0
garage doors
  + -1 more
Good, very professional. In and out quickly and efficiently.
Description of Work: Garage door evaluation. Then door replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Precision Garage Door Service
We appreciate you taking the time to let us know about our service. We hope that you will continue to be pleased with your new garage door. if there is anything else you may need, please let us know how we can help!

Will P.
03/2017
3.0
garage doors
  + -1 more
Not good. Controller still not repaired and door is louder than it was prior 2 service
Description of Work: Repair garage door controller

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Precision Garage Door Service
Thank you for responding to us with a review. We would definitely like the opportunity to make this better for you. I [Member Name Removed] be happy to send a technician out to see if there is something that we can do differently. Please let me know if you would like for us to schedule a service call, and I [Member Name Removed] be happy to make that happen.

william B.
02/2017
5.0
garage doors
  + -1 more
Various points were checked and comments made about each point. They were in and out. It went well.
Description of Work: Check on garage door. Overall, it needs replacing and I was given an amount and I will probably have them do the work. Outside Key Pad installed. It was at least cleaner than the original pad, but I have already had problems with the PIN I gave.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Precision Garage Door Service
Thank you so much for taking the time to leave a review. We appreciate your feedback, and if we need to come back to make changes to your keypad, please let us know! Thanks, Precision Door Service

Karen B.
02/2017
5.0
garage doors
  + -1 more
We were very happy with them. They were in and out. They did a great job. Things had been working beautifully ever since. They did everything they said they would. They were on time. They were very professional and cleaned up after themselves. They did exactly what we expected. There were no additional fees to the $99 Big Deal cost because they did not need to do anything beyond what was already in the scope of the agreement. I thought the price was very fair for what they did. Everything has been fine ever since. They did point out a couple of things that would have required us to have someone come out anyway to do the same service that we had not really been aware of. The door was just operating a little slowly. That is why we purchased it and we would have probably had a bigger problem had we not had them come out. Their responsiveness was great.
Description of Work: We purchased a Big Deal for Precision Garage Door Service. They put in new rollers and made sure that the springs were working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door Service
Thank you so much for your review of our company. We are so happy that we were able to address the issues you were having. Please let us know if there is anything we can do for you in the future.

MICHELLE B.
02/2017
1.0
garage doors
  + -1 more
We purchased this not so "big deal" from Angie's List thinking they could really assist us since the remotes were causing issues, the mechanism was extremely loud and our cars needed to be synced to the opener. He said he could help us get it synced but when here he never ever even tried. He told us we needed an adapter since our opener "was so old". What a bunch of hooey. When he completed his "supposed work" he'd indicated that he was recently here with the former owners for this exact same service. That's when we realized that he was dishonest. He should have revealed that based on the service address prior to the house call. I cannot recommend him. One simple phone call to our garage door opener manufacturer got us synced without any need for an adapter today. I recommend that you not use this service company since he is not running a fair business.
Description of Work: The provider did very little. What an utter waste of our time and money.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$39

Response from Precision Garage Door Service
I appreciate your feedback and letting us know that we did a less than great job. We will follow up and figure out where we could have serviced you better. Please let us know if there is any way we can improve our service and possibly serve you better in the future.

Summiya D.
01/2017
5.0
garage doors
  + -1 more
Very well & the service representative was excellent. He offered recommendations, was knowledgeable, & provided top service.
Description of Work: Garage tune up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Precision Garage Door Service
Thank you for taking the time to provide us feedback from your recent garage door service. Please let us know if there is anything else we can do for you in the future!

Michael M.
01/2017
4.0
garage doors
  + -1 more
It turned out very well. We were quite happy with it. It's much smoother now. We've had no problems.
Description of Work: He replaced a lot of things and fixed the door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Dana K.
12/2016
2.0
garage doors
  + -1 more
Not too good....see description of what I purchased.
Description of Work: I purchased a garage door tune-up...supposedly an $80 value. Service is to include a 21-pt inspection, lubricate moving parts, tighten hinges, check balance of springs. What I got was a guy that was here for 5 minutes and sprayed my garage door's hinges and rollers with lubricant and an estimate to replace the springs cans rollers for over $600! Not sure what exactly was to be inspected in the 21-pt inspection, but it didn't appear that he inspected much of anything.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$39

Kendall L.
12/2016
1.0
garage doors
  + -1 more
Spring broke today leaving my car stuck in the garage. Called the 24 hour emergency number that they list on the sticker they attach to your garage after they install garage door. Their idea of 24 hour emergency service is sending someone out to look at your garage the NEXT DAY between 2 & 4!!!! HORRIBLE customer service and HORRIBLE products. Also when they installed the door, they had to come back out because they didn't install the trim at the time. They also have very unprofessional installers too!
Description of Work: Installed complete new garage door, including rails and spring about 3 years ago.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0

$825

Rovilma K.
11/2016
4.0
garage doors
  + -1 more
I ended up spending about $800 for a service, which included the $99 service fee paid online. I was leary that I might have been overcharged and not assessed the most economical service but haven't had any more problems with the door. This made me very aware of the potential of services going up tremendously using this service as a springboard for over asdessert of costs.
Description of Work: They ended up replacing the springs and rollers on the door. They also placed a spring on the chain to the garage door motor.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

James S.
11/2016
5.0
garage doors
  + -1 more
Service was professional and products are top quality
Description of Work: Installed new garage doors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marshall H.
11/2016
5.0
garage doors
  + -1 more
Fine. They did what they said. They gave the door some service. They gave me an estimate for getting the door back in shape. I chose not to get their full service due to cost.
Description of Work: Evaluation/pricing for up keeping on old garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Annette S.
11/2016
5.0
garage doors
  + -1 more
Good customer service. Technician explained in detail. Well done!
Description of Work: Garage door tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rahkeem G.
11/2016
1.0
garage doors
  + -1 more
PLEASE STAY AWAY FROM THIS COMPANY. READ THE OTHER REAL CUSTOMERS (NOT OVER 300 FAKE CUSTOMER REVIEWS) THAT GAVE THEM BAD REVIEWS. The technician refused to replace my garage door gear and sprocket. They attempted to persuade me that I need a new $1200 garage door. He tried his best to use the fact that I had a 1 inch crack on my top panel, my garage door bottom frame was missing three screws, the glue holding up my middle panel bracket needed to be glued back to the panel. He considered my garage door unsafe and could not replace new panels because it was allegedly discontinued. I asked him can he just replace the $20 piece (DIRECT REPLACEMENT FOR 41C4220A GEAR AND SPROCKET KIT) or install a new garage opener if purchased from Lowe's. He claimed he would lose his job if he performed any of those repairs because my garage door is considered unsafe. At this point, I realized this was a scam to sell more services and or product. I obviously declined. I called ASAP garage door company while the Precision Door Technician was doing a so called Tune Up by spraying lube on some parts. An ASAP technician arrived in a hour and my garage door was working in thirty minutes. I payed $140, but gave him a $40 tip. My garage door runs smoothly. I am not giving a fake customer review. I would like for people to be aware. If you still choose to do business with this company. I can guarantee you will be calling another garage door company. To Precision Door company, don't waste your time and give me an empty apology like you do everyone else on Angie's List. You are not sorry, just stop trying to take advantage of customers claiming it's your honest professional opinion because you will not be in business for long.
Description of Work: Tune up and garage door sprocket gear replacement quote.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$39.95

Michael P.
11/2016
5.0
garage doors
  + -1 more
Great. Didn't want to spend much but wow what a difference after rebuild.
Description of Work: spring broke on Garage door. Upgraded to system rebuild

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Steve D.
10/2016
5.0
garage doors
  + -1 more
He was right on time and took out the old wooden doors and put in new light weight doors.
Description of Work: Two new garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Contact information

247 Plumbers Rd, Columbia, SC 29203

http://www.precisiondoorcolumbia.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
RBS 51634
Trade License Locale
SC
Trade License Authority
South Carolina Residential Builders Commission
Trade License Expiration
06/30/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Precision Garage Door Service is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Garage Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Precision Garage Door Service offers free project estimates.
Yes, Precision Garage Door Service offers eco-friendly accreditations.
Yes, Precision Garage Door Service offers a 5% senior discount.
No, Precision Garage Door Service does not offer emergency services.
Yes, Precision Garage Door Service offers warranties.
Precision Garage Door Service offers the following services: Repair and Replacement of Garage Doors & Panels, Openers, Parts & Accessories, Keypads & Remotes, Broken Springs, Cables, Worn Rollers. Sales & Installation.

Contact information

247 Plumbers Rd, Columbia, SC 29203

http://www.precisiondoorcolumbia.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day