Palmetto Roofing Contractors

Roofing

About us

The original Palmetto Roofing Contractors- in business for more than 40 years. Randy Webb, the owner, will be on every job himself. We only run one quality crew at all times to guarantee your satisfaction every time. We use the best roofing material on the market. We always include free ridge vent on our jobs. We have a second address in Greenville, SC: 307 Howell Road, Greenville, SC 29615. Phone: 864-421-5144

Business highlights

51 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Roofing, home improvement.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.7123 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
2%
3
3%
2
5%
1
11%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 101-123 of 123 reviews

James L.
10/2019
2.0
roofing
  + -1 more
Never showed up.
Description of Work: Roofing job

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Tom C.
11/2018
5.0
roofing
  + -1 more
Great job. Looks very nice
Description of Work: New roof on new building

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Palmetto Roofing Contractors
Thank you so much. We try our very best every time.

Shanita M.
07/2018
5.0
roofing
  + -1 more
Didn't get it done.
Description of Work: Roofing work needed to be done, asphalt or metal asap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary J.
06/2017
5.0
roofing
  + -1 more
Very prompt and punctual
Description of Work: Replaced shingles on roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela H.
05/2017
5.0
roofing
  + -1 more
fantastic!
Description of Work: I had a roof leak and called them. They came out on a holiday and put a tarp on to stop the leak. Came back and spent a long time here with the insurance adjuster, came again to fix the roof which turned out not to be covered by my insurance. Very, very dependable, arrived early each time, came and fixed the issues and did a great job. Can't even tell where it was repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen T.
12/2016
1.0
roofing
  + -1 more
not good at all
Description of Work: I called the number and requested a quote. The person asked if they could call me back. They did not call back, so I called the next day. I was told they were coming that afternoon. I said that since he didn't call me back, I wasn't aware of this arrangement, but OK, I would see him that afternoon. He called me later to ask if it was raining on my side of town. I told him yes (the weather report had been calling for a large storm all day at that time), so we set an appointment for 10AM today, 12/2/16. It's 11:15 and I have called, gotten no response, left a message. If this is the customer service I get with setting an appointment for a quote, I would certainly hate to see what one would get hiring this company.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


kim M.
10/2016
1.0
insulation, roofing
  + 0 more
It didn't.
Description of Work: Roofing. They never responded.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Palmetto Roofing Contractors
It didn't what? How do I respond to this? I never heard of this person.

Craig & Colene B.
04/2016
5.0
roofing
  + -1 more
unknown
Description of Work: Originally told we could write a check for payment then when the time came to pay came they wanted to be paid in cash.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,880

Lillian F.
03/2016
5.0
roofing
  + -1 more
unknown
Description of Work: Repair roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

TONYA R.
02/2016
1.0
roofing
  + -1 more
unknown
Description of Work: Called and left message with answering service. They never returned my call.

Rating CategoryRating out of 5
professionalism
1.0


Response from Palmetto Roofing Contractors
She is right I didn't call her. She sent me email with a picture of a portion of her roof taken from the ground. It showed something sticking up. I have no idea what it was. It might have been a vent, a big piece of metal, a concrete block or a turkey roaster for all I know. Has I been in the yard looking at it I might not have known what it would take to fix it but this was a poor photo taken at an angle from the ground. She said it was a small job but she wanted me to give her a price to fix it with only this information. I was unable to comply with this request. For some reason I had no idea she had called me and left a message. Either way I should have called her and told her I couldn't fix it as it would have been almost a 200 mile round trip service call. I figured she could get someone local to do it for a few dollars. I'm trying to figure out how she was damaged but I guess she was and I deserve an "F". Well I got me one. if you notice I only get "A" on the jobs we actually do. We are very good.

Gail J.
02/2016
5.0
roofing
  + -1 more
unknown
Description of Work: Repaired roof, replacing pipe boots, some shingles and did some caulking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Palmetto Roofing Contractors
Thank you so much for taking the time to give us a wonderful review. We try to do a great job at a reasonable price and help out the best we can. It does my heart good when someone appreciates it. Thanks a million.

Wendy D.
10/2015
1.0
insulation, roofing
  + 0 more
.
Description of Work: WE called to have them come out and check our roof, as we'd had a bad leak. Man who answered said he'd just started a job that would take a few days and that he would call us back when that was finished. That was over a month ago. We never heard back from him.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Palmetto Roofing Contractors
We had record rain and flooding. Everyone is very busy and we have had many, many calls for this kind of thing and we could not get to all of them. Several people have told me that they have called many roofing contractors and I'm the only one that has even answered or responded. We are all swamped with leak calls. It would not surprise me if this had happened to someone or more than one person had slipped through the cracks, but I have no recollection of this person. I have no record of this person in my calls list. Actually we have added office personnel because of all the calls in an effort to prevent this very thing from happening. And actually we don't just go check roofs. If you don't have active leaks or need a new one we have not had the manpower to just go check a roof when we have dozens and dozens of leaking ones. With all this being said, if it were me and I totally missed it, please accept my sincere apology and my wish that you have had good luck with your repairs.

Timothy M.
06/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Full roof replacement - it went very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Adam E.
06/2015
5.0
roofing
  + -1 more
unknown
Description of Work: New roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Jean G.
01/2015
5.0
roofing
  + -1 more
unknown
Description of Work: I called Mr. Webb and he came out punctually, gave me a price and scheduled a work date. His men were here as expected, did a very satisfactory job and cleaned up ofter themselves satisfactorly. I would, and have, recommendeedr this company who wants a highly professional job, done quickly,using top quality materials at a reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Richard F.
01/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Remove and replaced roof. They did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Gwen H.
12/2014
5.0
roofing
  + -1 more
Quick, polite, great quality
Description of Work: New roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Mary S.
10/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Replaced shingles in several areas to repair roof leaks. Seemed expensive, but there have been no leaks since the repairs were made.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Scott M.
06/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Mr Webb was very professional and very responsive. This is a quality organization. | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David U.
09/2013
3.0
roofing
  + -1 more
8-1-13
Description of Work: He came by from another job to look at the situation. Seemed like a real nice guy. He told me what he would do and how much it would be. He said he would be back the following Tuesday to do the work. He failed to come back, and I didn't bother to call him since he was going to charge me 900 dollars for the work, and he didn't even go up on the roof look at it up close.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
3.0

$900

Response from Palmetto Roofing Contractors
He is absolutely right. That is exactly what I did. Because of all the terrible rain storms, and the frequency of them, it just goes to show how busy we have been in the last couple of months, that I could totally overlook a good repair job like this one. I'm sorry. I hope you will accept my sincere apology for my allowing this good job to slip through the cracks.

Thomas L.
08/2013
5.0
roofing
  + -1 more
A pleasure to deal with.
Description of Work: Removed old roof, installed new roof on residence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Kathie F.
11/2012
5.0
roofing
  + -1 more
Please see above
Description of Work: After finding out we had hail damage, we got 4 estimates for the job. Palmetto Roofing sent someone to do an estimate the day I called. Unlike some other companies, they actually did measure my roof instead of just looking at my insurance estimate. Not only was their price the best (with the Angies List discount) but everything from start to finish was totally professional. They finished the job (removing the old roof, putting in a new one and carting away all the debris) in one day and by the time I got home from work my yard actually looked cleaner than it did when I left that morning. Except for the fact that I had a beautiful new roof, I would never have known they were there. Very polite and cordial. Fantastic experience. I would recommend this company to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Benjamin S.
10/2012
5.0
roofing
  + -1 more
Went very smooth
Description of Work: Complete roof replacement. Single layer tare off and 22 sq replace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Contact information

912 Hazelwood Rd, Columbia, SC 29209


Licensing

Bonded

Insured

Licensed*

Trade License Number
60649
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing

FAQ

Palmetto Roofing Contractors is currently rated 4.7 overall out of 5.
Palmetto Roofing Contractors accepts the following forms of payment: Check
Yes, Palmetto Roofing Contractors offers free project estimates.
No, Palmetto Roofing Contractors does not offer eco-friendly accreditations.
Yes, Palmetto Roofing Contractors offers a 10% senior discount.
Yes, Palmetto Roofing Contractors offers emergency services.
No, Palmetto Roofing Contractors does not offer warranties.
Palmetto Roofing Contractors offers the following services: Roofing, home improvement.
Ask for details.

Contact information

912 Hazelwood Rd, Columbia, SC 29209