Since 1980, Pacific has been committed to providing 100% Customer Satisfaction, backed by our exclusive “On Time or On Us Guarantee”. Pacific provides neighborhood service with convenient appointment times from our local branches. The Pacific Team provides 24/7 service, online scheduling and secure payment options. The highest compliment we can receive is a great referral, and this why Pacific has a Referral Rewards program. When our customers recommend us to friends and family, we offer $50 or $100 in rewards toward a future service. We offer a full line of irrigation and lighting services, visit our website at pacificlawnsprinklers.com for more information.
Came out on a Friday and provided me with a quote to perform requested work. We agreed on the price and I was told they would add me to schedule (2-3 days out) and will perform service. I never heard back from them after agreeing to work/price so found someone else to handle job. Why show up, quote me a price and agree to do the work only to not to handle?
Description of Work: Replacement and relocation of non-working head
Rating Category
Rating out of 5
value
4.0
$250
Response from Pacific Lawn Sprinklers
Hello Mr. [Member Name Removed], I am very sorry to hear that nobody reached out to you to schedule your appointment. Our technicians usually let our customers know to reach out to the office to schedule the work. It seems that this was a miscommunication and we apologize about the inconvenience. We would like to make it up to you. Please call us at your earliest convenience so we can rectify this. We want all of our customers to be 100% satisfied and happy.
Terry H.
04/2020
5.0
irrigation systems, drain pipe
+ 0 more
Great, knowledgeable
Description of Work: sprinkler adjustment head replacement
Rating Category
Rating out of 5
Yes, I recommend this pro
Sharon H.
04/2020
5.0
irrigation systems, drain pipe
+ 0 more
First company in over 2 years to notice it was already hooked up to my water supply. Mason was awesome!
Description of Work: Reroute sprinkler from lake to city water
Rating Category
Rating out of 5
Yes, I recommend this pro
Gore B.
04/2020
5.0
irrigation systems
+ -1 more
sprinkler system inspection and maintenance
Description of Work: An awesome customer experience. Easy to schedule and reschedule technology. Quick system diagnosis and recommendations. Quick work with all of the right parts and equipment. Blew away every other company I’ve used for this before. Absolutely will use them again
Rating Category
Rating out of 5
Yes, I recommend this pro
Jarrod K.
10/2019
5.0
irrigation systems
+ -1 more
It went very well.
Description of Work: Check irrigation lines.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim R.
09/2019
5.0
irrigation systems
+ -1 more
This was, perhaps, the best service I have had with a home maintenance provider. First, they were the only company that responded to my quote request promptly. I got a call from a scheduler very quickly to discuss the problem I was having. I was given an appointment within the week of my call (they could have done immediate work, but this was not an emergency). I was given an arrival window of 8 AM to 12 noon. The doorbell rang at 8:30 and the team (two techs) talked with me briefly about the issue I was experiencing. They found the distribution solenoids quickly and went through a diagnostic that included evaluating the solenoids and boxes (looking for leaks/water), checking distribution lines for possible leaks, checking sprinkler head operation in all zones (including checking water pressure at the sprinkler heads). Though they found no issues with the system, they continued to ask questions related to my habits regarding watering and offered suggestions about changes that might help there. They reset my system to a better watering scheme. In all ways this company was efficient and professional and did not try to up-sell me services or "solutions" where none was needed. I happily and very highly recommend this company!
Description of Work: Diagnostic on Existing Sprinkler System
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Rebecca W.
08/2019
5.0
irrigation systems
+ -1 more
Technicians were very prompt, courteous and efficient. They followed up on their results by demonstrating a well performing system.
Description of Work: Valve location with replacement of two sprinkler valves.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395
Linda S.
05/2019
5.0
irrigation systems
+ -1 more
William came quickly and turned off the water to my system -- very personable and got the job done quickly (system wouldn't turn off and had been running for several hours.
Description of Work: Emergency sprinkler service on Sunday morning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
judy G.
05/2019
5.0
irrigation systems
+ -1 more
All went well
Description of Work: Sprinkler heads replaced and a control unit put in garage
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Service Categories
Lawn Irrigation,
Landscaping - Lighting
FAQ
Pacific Lawn Sprinklers is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Pacific Lawn Sprinklers accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa