Established in 1986, Mount Valley Foundation Service stands as a trusted subsidiary of Groundworks, a distinguished family of companies renowned for delivering unparalleled solutions. From foundation repair, structural reinforcement, crawl space encapsulation, basement waterproofing, and concrete lifting, we provide comprehensive services tailored to meet your needs.
With our coverage spanning across the state of South Carolina, we bring our local expertise closer to you. MVFS proudly holds accreditation from the Better Business Bureau, a testament to our unwavering commitment to excellence.
Drawing from decades of collective experience, extensive industry knowledge, and ongoing specialized training, our dedicated team is poised to safeguard your residential property against water damage, concrete sinking, and foundation instability. At MVFS, we are not just builders; we are guardians of your peace of mind. Contact us today for a FREE estimate!
Business highlights
39 years of trusted experience
Se Habla Español
Eco Friendly
Services we offer
Foundation Repair, Crawl Space Repair, Basement Waterproofing, Crawl Space Encapsulation, Sump Pump, IntelliJack Crawl Space Support, Helical Piers, Basement, Gutter Drain, Crawl Space Mold, Crawl Space Humidity, Musty Smell in Basement, Cracked Concrete, Uneven or Bouncy Floors
Services we don't offer
WE DO NOT OFFER:
Egress Windows, Concrete Sealing, Radon Mitigation, Basement Refinishing, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators
We ended up coming up with a different solution which did not involve foundation piers but MV had the best prices over several other contractors. I liked them a lot too.
Description of Work: Foundation slab repair
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Jeff L.
05/2016
2.0
foundation repair
 + -1 more
Oh yeah I am so hack with right now I still don't know what to do. Well he did't fix anything and all of their fines you know that in a contract that I am responsible for anything else shouldn't have guaranteed it but and now that I have hard wood floors glued down and they want to come and hack that back up just to fix what they didn't fix in the beginning and all that repair would be on me, so I would never ever use them again for two thousand pound I go like jack broke and slam into our counter tops which then broke those, we when round and round on how much they would cost so I finally took what little that they offer us and put in better stuff. their fine print they don't tell you that they only go down three feet with their pairs and then after that it's so many dollars per foot after that now it's in there but it's not explain very well. well they could have done a better job of prepping us the original cost suppose to be six thousand and that's when they put in the thirty foot pairs well all they had to go seventy feet so it almost doubled they price.
Description of Work: I used Mount Valley Foundation Services, Inc for foundation repair.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$10,000
Kathryn V.
03/2016
5.0
foundation repair
 + -1 more
I couldn't be happier with the way it went! Roger was very polite, professional, and patient. He did a thorough inspection of our home to make sure that there was no foundation problems. After ruling out foundation problems, he focused on the problem at hand and the best way to fix the problem. He then explained the type of steel beams used by Mount Valley Foundation Services, Inc., and the warranty that covers said beams. After taking the time to explain everything to me, he patiently waited for me to get my husband on the phone to explain everything to him. After speaking to my husband, Roger then went under the house to make sure nothing would have to be moved out of the way before the crew could install the beams. He did this even though it was pouring rain outside at the time. I was truly shocked when he told me the price! I thought that the cost would be much higher! We are in the process of scheduling a date to have the work done. We would have scheduled it sooner, but had to put it off due to doctor appointments and medical treatments. I highly recommend this company. Roger did not try to push anything that we did not need done to our home, like some companies do. We had another company that gave us an estimate of $9,000 to fix three places in our foundation of our house that don't even need fixing, and would not even effect the slop in the kitchen floor. However, the person from that company did admit that fixing these three places in the foundation was not necessary, it would just raise the foundation from normal settling from over the years. However, Roger's fix, at $3,500 will fix the slop in the kitchen floor. No brainer on that one!
Description of Work: Roger came out and assessed the cause of the slope in our kitchen floor. He also inspected other areas of our home as well. The good news was that there was no foundation problems with our house. The other good news was that the cost of placing quality steel supports under the kitchen floor will be much less than anticipated. Roger did the necessary measurements and inspections, explained his findings to me, and even patiently waited while I got my husband, who was at work, on the phone to explain everything to him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Henry X.
10/2015
5.0
foundation repair, masonry
 + 0 more
Todd called to confirm about half an hour before the appointment and showed up right on time. He was polite and straightforward. Did some visual inspection of the crack on the brick wall and offered reasonable and professional advice/recommendation. Overall a very pleasant experience with Todd.
Description of Work: inspection of cracks on the brick wall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara B.
06/2015
5.0
foundation repair
 + -1 more
It seems to have been accomplished as expected. They were quick, professional, and cleaned p.
Description of Work: Reinforced walls
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brenda A.
06/2015
5.0
foundation repair, masonry
 + 0 more
It went great! They showed up when they said they would. They did what they said they were going to do. When the job was done, I could not tell where the cracks in the brick on the outside of my house were before. It was completely smooth. They were very courteous and professional and knowledgable.
Description of Work: We discovered that we had multiple issues with our foundation that with time would become much worse if not addressed. They drilled down in 9 places and inserted the pole like devices that were then jacked up to correct and level our foundation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,200
Maria B.
05/2015
5.0
foundation repair
 + -1 more
He was prompt, straight-forward, and professional. It turned out to be a minor job that I could get done in conjunction with the remodel I was planning, so I didn't end up hiring Mount Valley for the work. However, I appreciated the honesty and prompt estimate for service. I would definitely use them in the future if I needed their services.
Description of Work: He came out to take a look at the foundation and give me an estimate for replacing some temporary wood piers that the home inspector had indicated on the report.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Clifford C.
04/2015
5.0
foundation repair
 + -1 more
They arrived on the day we scheduled, started to work immediately. They finished early afternoon and left. You could hardly tell they had been there. I will use them again and highly recommend them.
Description of Work: Put in 5 foundation supports
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Mark H.
04/2015
5.0
foundation repair
 + -1 more
We were very happy with their work!
Description of Work: Foundation repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Eric D.
03/2015
5.0
foundation repair
 + -1 more
They came out and did the specified work to an excellent standard as proposed by the representative. The workmen were courteous and came back to clean up some items I requested to be done at no cost. The lifetime transferable warranty was of great benefit as we sold our house six mothers later.
Description of Work: Provided foundation piers for our attached front porch and main chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Doreen E.
03/2015
5.0
foundation repair
 + -1 more
They did a great job. The job took less time than I thought it would. The floor is no longer sagging in those areas.
Description of Work: Our home is on a crawl space and there were 2 areas where the floor was sagging. They placed 3 titanium supports in those areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Melissa M.
02/2015
5.0
foundation repair
 + -1 more
They do a good work. They were more at there product and we didn't have any issues since they did the work. Their price was competitive more than anyone else.
Description of Work: I've used Mount Valley for foundation repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jan R.
02/2015
5.0
foundation repair
 + -1 more
Jon and his crew (Abraham, Josh & Hunter) arrived 5 minutes before the scheduled time on a cold morning.... 16 degrees! They quickly and professionally went about their business and completed the work in about 5 hours. They cleaned up the areas where work was performed so well that you could hardly tell anyone had been on site. No cracks in mortar are visible and the foundation is stabilized. Great job!
Description of Work: Installed steel piers at several locations to stabilize the foundation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Karen L.
02/2015
5.0
foundation repair
 + -1 more
Wonderful!!! So informative and looked out for our best interest. On time, pleasant.
Description of Work: a foundation inspection for a home we were considering buying
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Nadine E.
01/2015
1.0
foundation repair
 + -1 more
My husband and I went to the Home Expo in Columbia a few weeks ago and met Jim from Mountain Valley Foundation Services. We gave them our number so that someone from the office could contact us to schedule an appointment which they did the following week. We booked an appointment for 2 weeks out so that we could get their first appointment of the day which is 8am in order to minimize the amount of work missed. A few days prior to our appointment we received a reminder in the mail but then the day of our appointment it was 8:15am and Jim was not at the house nor had we heard from him. I called the office to find out where he was, the woman put me on hold briefly while she called him only to find out he was still at least 20 mins away. I told her we were unable to wait that long (would have been almost an hour past our scheduled time) and that if was able to come the following Saturday we would be willing to reschedule otherwiise we would have to go with another company. She was apologetic and told me she did not know why he was late because it was on his schedule and that he could be there for 9am on Saturday. So, Satuday (today) gets here and not only does he not show up we do not even get a phone call. The lack of professionalism and reliability shown is completely unacceptable and I although I will be calling the office on Monday (there was no answer today when I called) there is no way we would ever do business with this company. If their staff are not reliable enough to even make appointments how could I possibly trust them with my home's foundation??
Description of Work: They were SUPPOSED to come check our home and give a quote.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Karen L.
01/2015
5.0
concrete repair
 + -1 more
Perfect! Seriously he had to deliver some not so great news!
Description of Work: We had a foundation issue identified on home inspection of a property that we were interested. Nick came out on time and was very honest. I honestly do not remember the exact cost but I believe it was more than fair. We didnt end up purchasing the house. We are eternally grateful for his honesty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Kathryn H.
10/2014
3.0
foundation repair
 + -1 more
Dan arrived early to our home and completed the exterior inspection prior to me getting there. Upon my arrival, he inspected our interior cracks and proceeded to tell me what we needed to have done. He did not draw out our plan, nor take any depth measurements to determine how our home was settling. In our 45 minute meeting, the majority was spent comparing what he could do better than the competitor, trying to point out faults in the competitor rather than highlight his team's successes - RED FLAG. He recommended 8 driven piles to fix our foundation. When he gave me the price, I asked if there was any way to discount it. He said he could remove one pile - RED FLAG. Why did he recommend 8 piles, then when I asked for a discount, remove 1 pile? We decided to go with a competitor, who's prices were higher, but they agreed to match the prices that Mount Valley gave us. They didn't change the scope of their plan, they just gave us a discount. We felt that Dan's plan was given in a rushed manner with no consideration. There were too many red flags in our meeting to do business with them.
Description of Work: Inspected our home's foundation and recommended repairs
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$5,700
Jessica W.
07/2014
5.0
foundation repair
 + -1 more
Came out to give us an estimate on our recently purchased home. Once they got here, they determined that the lifting we needed to have done (along with sistering joists and installing a pier) was not something that their company does. BUT they referred me to the best company in the area to fix our moisture problems, and I am very appreciate of that. They also showed us a few things to watch (cracks in the brick). If I ever needed anything done related to a foundation, I would definitely call them again. They were punctual and very helpful.
Description of Work: estimate
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Fred D.
04/2014
5.0
foundation repair
 + -1 more
It went very well. They showed up when they said they would, the price was as they quoted, and they also came back to make adjustments afterwards.
Description of Work: We used Mount Valley Foundation Services, Inc. for foundation repair last week.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Lydia H D.
04/2014
5.0
foundation repair, masonry
 + 0 more
They did an excellent job all around. Quick, clean, neat, made sure everything was perfectly level and that all doors and windows opened properly, no mess afterwards, and bill less than we expected. BUT ... they recommended Tyrone Glover as the mason to redo our daughter's shed. He did such a poor job that we don't want him back on the place, even to complete and/or repair what he said he would do. And he was very expensive, left a major mess for us to clean up, and I suspect we will have to find someone else to redo the job before long. But -- he will NEVER come back on this place again!
Description of Work: Set 7 posts, foundation repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan B.
04/2014
5.0
foundation repair
 + -1 more
It went very well and we were totally pleased with this company. The floor still seems to be a bit uneven in spots but they said that was as much as the floor could be lifted without causing more damage, so we were fine with that. It is much better than it was before they began. They were very punctual and totally professional. Excellent service all the way around and I would highly recommend them!!
Description of Work: Our floor seemed to be sinking in spots which was causing the kitchen tiles to crack and the grout to break into pieces. It also made the living room wood-floor planks separate. They lifted the floor so that it was as even as it could be.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
ROBERT C.
02/2014
5.0
foundation repair
 + -1 more
Arrived on time. We have not yet taken any course of action.
Description of Work: The representative gave a straight forward appraisal/explanation of our foundation problem; and what our options were to correct it.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen G.
02/2014
5.0
foundation repair
 + -1 more
The men came when they were scheduled, worked in the wet and cold to complete the job and finished quicker than planned. They were professional, informative and courteous. All around a positive experience.
Description of Work: Put in piers to raise the back of the house to its proper elevation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,200
Jacob G.
01/2014
2.0
concrete repair
 + -1 more
Got voicemail and left a message asking them to call me back. The next day I called again at 9:30 and left another voicemail request for a call. The office did call me later that day and since they couldn't answer my question they gave me Nick's cell phone number. I called it and left another voicemail request for a callback. No call that day or the following. Finally on the third day, Friday, I tired of waiting and figured that if the company was this negligent in returning a simple call they were obviously too busy to be counted upon to give good service on the job. I went with another provider even though their quote was higher.
Description of Work: At first I was very pleased with this provider. Nick arrived on a Wednesday (a bit late, but not too much and he did call to say he'd be late), seemed to know what he was talking about, and promised to send me a quote on my job by Friday, two days later. The quote finally came six days later, on Tuesday. It was the lowest quote of three that I received, and I was close to accepting it, but had a couple of questions, so I called the company.
Rating Category
Rating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Russ C.
12/2013
5.0
foundation repair
 + -1 more
I was very pleased with this company. They came out and gave me the estimate. Once I decided to go forward with the work, we scheduled it and it took about 2 weeks to get a date. They gave me an appointment date and a "rain date" in case the weather prevented them from coming on the original date. When they arrived, they got right to work. The foreman answered all my questions to my satisfaction and the work was quickly completed. When they left, I could hardly tell that they had been there because of their excellent clean up of the work area. I would definitely recommend this company if you need foundation repair work.
Description of Work: Installed 4 steel piers on front of house
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Foundation Repair,
Concrete Leveling,
Basement Waterproofing,
Drain Pipe Installation,
Wells and Pumps,
Structural Engineering
FAQ
Mount Valley Foundation Services is currently rated 4.8 overall out of 5.
Sunday: 10:00 AM - 11:00 PM
Monday: 8:00 AM - 11:00 PM
Tuesday: 8:00 AM - 11:00 PM
Wednesday: 8:00 AM - 11:00 PM
Thursday: 8:00 AM - 11:00 PM
Friday: 8:00 AM - 11:00 PM
Saturday: 8:00 AM - 11:00 PM
Mount Valley Foundation Services accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Mount Valley Foundation Services offers free project estimates.
Yes, Mount Valley Foundation Services offers eco-friendly accreditations.
No, Mount Valley Foundation Services does not offer a senior discount.
No, Mount Valley Foundation Services does not offer emergency services.
Yes, Mount Valley Foundation Services offers warranties.
Mount Valley Foundation Services offers the following services: Foundation Repair, Crawl Space Repair, Basement Waterproofing, Crawl Space Encapsulation, Sump Pump, IntelliJack Crawl Space Support, Helical Piers, Basement, Gutter Drain, Crawl Space Mold, Crawl Space Humidity, Musty Smell in Basement, Cracked Concrete, Uneven or Bouncy Floors
WE DO NOT OFFER:
Egress Windows, Concrete Sealing, Radon Mitigation, Basement Refinishing, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators