Modern Exterminating Co Inc

Everything was all clear.

They are okay. Their price is comparable with everyone else. There has been no termite so they do their job the way they supposed to be.

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They were respectful and professional. It comes with a two step process. They come and do the dig one takes about two hours. Then they come back in 30 days to do it again and follow up on what they did. After that, if you choose to go quarterly, that’s up to you. They were very not full of the contract. It’s totally up to you. If you won’t they’ll say you can call them back when you see it, very non-pressure. The cost was 125 and that was a senior discount. The other place quoted me $195. I was doing my call for the estimate and I called dial. They did it, came out promptly and were very nice. They’ll be back. The follow up is $45. The $125 is the first big one where they really saturate, they go over the whole house, under, up above and everything. I did not lift one thing. I noticed that he did. He lifted the refrigerator but then he put it back. Some other things, my mother has a lot of things around, didn’t get put back but that’s my mother’s responsibility.

The service guys that have come out for the quarterly sprays have been punctual and flexible. I personally have a difficult work schedule to predict and have had to reschedule last minute on them. The treatment is good and we rarely see bugs in our house. In the spring and fall we have had to have the serviceman come out for a second treatment but did not receive any hassle. It is understandable that bugs are going to happen in these seasons. Last year we had the pest treatment done in the backyard. I was amazed at how effective it was. We have approximately a half acre and last summer was very rainy and buggy, my wife was constantly spraying herself with off if she had to be outside for long. After receiving the yard treatment my wife hasn't had to spray ourself and the tiki torches went unused. I still can't believe how well it worked. Overall we have been pleased with the services of Modern Exterminating.

Saw a few mice in my new home. After contacting Terminix and Orkin through their website, it didn't hear anything from any service person so I contacted Modern. They called me back within 24 hours. Sent a technician to my home. He did a complete home assessment. Didn't see any evidence of rodent infestation so he made some recommendations, which I followed. He didn't charge me. He offered to come back out if I continued to experience a problem. After following his recommendations, I didn't experience any other issues. Great job!

I continue to have the same pest problems as before the treatment. As matter of fact I'm seeing more live bugs then died and the spiders are still in their web that I saw before the treatment. So I'm killing both water bugs and spiders manually. When I called the company to inform them of the continued pest problem and their solution was I move to their quaterly treatment despite it being less than a month since their last treatment. I explained I had annual treatments for seven years prior to using them without any problems, however my prior pest man had retired. Their customer service rep indicated the excessive rain had increased pest issues. I decided to give them another chance and retreat my home, but that appointment was a no show due to miscommunication between two technicans. Their customer service rep was generally responsive in communicating and referred me to a supervisor after the no show incident. But I got his voice mail and decided not leave a message. I'm going to take it as a sign and find another company to more effectively rid my home of the bugs and spiders. *Update: The manager sent me a letter after reading my review on Angie's List to apologize and try to make things right on the pest service. He offered to redo the pest service for free, however I had since retained another company for my pest services. I kept the letter with the intent to respond, I eventually did a couple months later. I explained that I had another company performing the service to my satisfaction. He again apologized on the poor service and asked I keep them in mind in the future. I said I would because of his effort to correct a mistake. I later used them for my termite bond service at a discount and without any issues. I'm doing separate review on this service.

The appointment was scheduled for three. The provider came at 6. She is always late and always has some BS excuse for being late. It takes forever for her to spray because she talks the whole time. She asks a question and then won't let you answer because she never quits talking.

I asked how busy they were. She said what is going on. I told her about a mouse problem Asked if they could get over there today or tomorow morning. She asked if we had a contract with them. She said " well this is very short notice". She said I can't do anything for you. She said " Calling this late in the day you won't have anyone come out for you". She asked if we could call back at 7 in the morning. She fussed at me for calling so late in the day and I find this unprofessional.

The pricing s reasonable. They are responsive, did the job and it was effective. It was a good experience.

For example, one year, the inspector told me I needed new vents in the basement/crawl space to keep rodents out. So I bought them. When I still had a rodent problem and called a wildlife expert, he said the vents were no good and had to be lined with wire to keep rodents out. This year, the inspector told me I needed some work on my insulation. The guy they sent over to my house quoted a ridiculously high price and then told me he would do it and quot;off the booksand quot; for half of what Modern would charge.

I've been using them for 3 years. They charge $65 a quarter. I like the price, service and customer relations. A friend recommended them. They are top notch.

Everything went very well. We are still using their service. The individual that comes to our house is very punctual, performs the service in a timely manner, and he is very nice. We highly recommend them.

They are good people. We have a contract with them. They do an annual termite inspection. We have a bond with them. They will treat our house if they find termite damage. They have a good reputation in the community. The service technicians are friendly, and respond to you. We had some squirrels and rodents in the attic. Modern Exterminating Company recommended a specialized exterminator that came out, and took care of that problem for us. They were very helpful in helping us to solve that problem. We have utilized their services for the past 5 years.

They are very good and show up when they say will. They do an excellent job and are courteous and thorough. My first application for a yard my size was $100. The contract overs from April to October; after the initial treatment the price is $60 monthly. The treatment is very effective; last summer we could not even sit out in the yard but this summer we have enjoyed it very much. The gentleman has always been very courteous and when he says he will be here at a certain time he is here. I will use them again in the future.

We've been very happy with them and we have used them for years.

They do a good job. They show up when they're supposed to.

The repairs they did a few months ago were covered under the contract. I have been dealing with them for years and I would give them an A for everything.

Everything went well. They arrived on time and did a good job.

I would tell other members that they were dependable. I would use them again in the future.

I assume they did a good job. Their pricing was about in the middle with everybody else.

They came out the next day and treated the house the day after that. They were very professional and helpful.

They do a good job. Sometimes I have to call them to come out. They are supposed to come every 3 months and sometimes they don't so I have to call and remind them. That's the only bad thing if you want to call it that. They've been around for a very long time, around 50 years.

Received several quotes for termite treatment for my house (no active termites, but evidence of past damage). Received quotes for liquid treatment and bait methods. Jeff at Modern was the most informative sales person. He clearly and accurately presented all my options - pluses and negatives - and the differences in the different types of liquid treatments. While I originally thought I wanted the bait system, I decided upon a liquid treatment using a newer generation of chemical (Termidor). Greg, the pesticide technician who applied the treatment, was great. Gave me plenty of advance notice of his arrival, arrived on time, very friendly, professional, and fast. Even treated my shed with the remainder of the chemical (not part of the original quote) and told me what to expect in the following days. Their price for Termidor was the best I found, and Jeff was willing to match a lower quote on a bait system. Excellent service. I really appreciated Jeff's honesty on what my options were - no hard sell. I will use them again.