Kaminer Heating & Cooling

All things considered, they were pretty easy to schedule with and explained the work. I thought their price was a little high but it wasn't unreasonable compared to another estimate. They had one technician that I was a little uncomfortable with, just an inter-personal kind of strangeness with him. I'd probably use them again; I'd just request a different technician.

They're very courteous, prompt and seem to be very knowledgeable. They tell you what they did and stuff like that. They're a good company. We used an Angie's List deal. I like the company. I don't have anything bad about them. They were here when they said they were here. They're very punctual. They come every three months.

I called them and their pricing to come and look at the problem was too high. I think they told me something like $90 to come out. I think that was too high just for them to see what it is. What stood out the most was their weekend hours. I think they charge too much just to come and look at something, the service call is too high.

They are very inexpensive. They have top quality professionals, and Todd Kaminer has a gift with finding top quality people.

We had a HVAC system that stopped working the day we received the keys from the former owners. After talking with 3 other companies who did not have a solution to fix or even know how/where to put in a new system, Kaminer was a breath of fresh air when they came in as problem solvers. All employees that we dealt with were punctual, courteous, and conscientious (and they were kind to our children). They were the only company who cared that we were sweltering in the Columbia heat and offered to bring 2 window units to help us cool off during the week while we waited for service to begin (a provider from another company told us to put a fan next to a bucket of ice). They were also meticulous about leaving the areas clean they came in contact with.

Excellent. Normi met with me initially in reference to information and possibly having work done. She was very professional and sold me on the business. After several quotes from different companies, I called Normi backed and advised her that we would go with Kaminer for our services. They were at my house the next morning working on everything. They worked throughout the day and finished up the following morning. Instantly, I new the unit worked much better tha my old unit. There was a follow up visit to assure that everything was ok and I was satisfied, in which I was. All the workers were very professional and were open to any questions I had. They explained everything that I needed to know when I asked a question. I highly recommend Kaminer and they will have my business as long as I live in this area!!

This particular unit wasn't properly cooling. Kaminer had installed it 5 years ago. A leaking evaporator coil was discovered. Parts are being ordered, and warranty covers the cost. Kaminer Heating and Cooling has been our provider for approximately 14 years. They are always responsive, and the quality of work is outstanding.

I am pleased with them. They are very nice people, easy to work with, always doing there job. They technician has been here was very friendly, honest and professional and very informative and helpful.

AS always the service people were on time, they entered my home with protective shoe covers, they were as always respectful in language and demeanor. They went right to work. This particular service required two days and the service individuals were professional both days.

It went fine and they were very nice. I would use them again.

I had another company come out and they verified that a small amount of what Kaminer had said actually needed to be done. I felt as though Kaminer was dishonest. I had requested the information be given to me in writing, but I didn't get it and had to call to ask for it. However, the technician said that I declined that request of written documents in person.

Everything was fine and their service was adequate. We had used them for years and we weren't dissatisfied with the service. The pricing was a little high for a repair and we changed to another vendor.

They came back in the fall to do some work on a duct that was open, and with a gas line that was incorrect (not caught by the home inspector). With Kaminer, I've been happy with them. The technician is nice and friendly and explains things to me. When we do get scheduled, they come on time.

I have found that they don't push you to do things that don't need to be done and I really appreciate that. I have also found that their scheduling is easier to work with than other companies. Everything they have done has turned out fine!

The service has been fine and they do good work!

Special attention was paid in helping me save money while at the same time getting things attended to that needed it. Also,, Rusty found a plumbing problem in my garage and brought it to my attention. I called the plumber that day and had it fixed. I was truly impressed! I feel that I received very good service by good, honest, professionals!

Company office called about 3 hours before our appointment and said that the technician may be able to arrive early due to finishing another job early. Tecnician called ~1 hour ahead of the appointment time to let us know that he was in route, and asked if it was OK to come early. He arrived ahead of schedule, completed his inspections in a timely manner. He wore booties in the house to ensure cleanliness. He spent several minutes pointing out some minor issues with the air handling unit, which he corrected - including changing out hepa filter. Also recommended installation of a separate surge protector for the unit. Overall very good experience as compared to the previous HVAC service company. On-time, informative and professional.

They worked with us on a fixed income. They were awesome. They are polite and courteous.

They are absolutely super. We have been very pleased with them. They are customer oriented and find out what my needs are.

It was excellent! When they had to replace the unit, it was very hot. There were no problems with the workand they were very good. We've had Kaminer since 2004. They have done any service calls and maintenance that we've had. They've always been really good. We've had a problem a couple times with our heat pump and they were very quick to respond. We have a furnace upstairs and downstairs. It can be very costly having two furnaces and they do a great job at finding us the best price and informing us of what we need. We are very pleased with them.

They come twice a year, clean the unit, and change the filter. It is a pretty good deal. I have always been happy with their service. They are always on time and always call back quickly. They aren't the lowest priced company, but they back their work and come really quick.

We used their services for several years and we are very happy with them. They are really good for you. We have no problems with them at all. The cost was very reasonable. They have nice employees.

They do excellent work! They are clean, on time, and very reliable. I have used their services for thirty years.

I am happy with the services. They are always on time, professional and polite. I feel it is a good value for the money. I recommend them to others.

Nick (new service manager) was sent to the house on 10/17/12 and took pictures of the ductwork. He said there was really not much wrong except for one area of concern and he would repair that free. I asked if he could send me the pictures he took as another provider was coming the next day. He was strongly insistent that we should not need to replace the ductwork.He was given both mine and my husbands' email address and he certainly had my work and our home number to call us back. He asked that my husband call him to attempt to rectify the situation. My husband made 3 attempts to call his personal cell phone (and I admit he did not leave a message). But Nick and the Kaminer's had our numbers...so what was the problem with a return call? I informed Normie today that Nick could have called and I informed her what Todd had said about the time frame of work and that he stated and quot;that his health issues (he gave the specifics...but that is confidential) that may have been the reason he did not follow through....and that he now had a new crew and instead of saying etc. I used the term and quot;blah, blahand quot; and Normie took offense to that. I was berated for being insensitive. I apologized and explained that I was not inferring to Todd's health but the fact that we were dropped; the service contract was retracted etc. She said she was too upset to speak to me and I could call back at another time. I few minutes later Todd called me and berated me and even called me evil and someone who was trying to get something free. He threatened me with a lawyer for harassment. I am thankful we went with the other company to replace the ductwork and we also replaced the downstairs heat pump at the same time. The ductwork was shoddy, and there were areas falling down ( as noted on the other company's pictures) The return duct was replaced to a larger size ( note: Kaminer's grandfather was the contractor on this house , built in 1985 - yes, I know codes change...but we had nothing but problems with the Hand A, flooring in the bathroom) Even though Kaminer did not install the heat pump units they were hired under a service contract and although we continued to have problems within the warranty period he decided to drop us as a customer and stated because and quot;Iand quot; could not be pleased....he never inspected the work by his service manager, Andy. I stand by the fact that Kaminer does not stand by their guarantee and are overpriced. Please note that on CitySearch - the company put their opinion of themselves to bring his number up to 73%. I am not evil or insensitive I take offense to that - the rule of 7's apply and I intend to tell my story to 7+7+7 who will tell 7+7+7 and to note we have neighbors who also said that when they had issues that they too were dropped as customers (just found this out last night). Too bad they didn't use the rule of 7's...oh , another issue with not paying attention to the charges...we were charged $400 for a dumpster and advised by Normie that they supply the dumpster....I informed her it was a separate $400 charge for a dumpster - Todd said that hauling off the ductwork was not included in the $3000 plus charges and it is torn up and carted off....anyone wishing to contact me (I am in the phone book) I will be glad to show you my receipts so you can be informed. Needless to say...I have been dropped again...to tell the truth I am relieved to know that I now have a competent company to provide our heating and air needs and that I have Constitutional Rights and quot;I have Freedom of Speechand quot;...and Todd - please remove me from your emails and holiday greetings - you still send them to me....you will get no holiday cheer from me...but I will pray for you as that is all you need 11/7 well this reponse was better then calling me and quot;eviland quot; and threatening calling his lawyer -of course he was not a BBB member until after the initial incident. The facts are as I stated and quot;Nick showed me the pictures he took - he said he would repair to poorly installed ductwork it would be freeand quot; I asked that he send me the pictures so I could discuss it with my husband and he didn't. Todd is the owner - he should have come and expected the work...sure his employee is going to stick up for the company...the company did drop us as customers and we paid them a lot of money only to have problem after problem - since he didn't check the work he cannot dispute that my complaints aren't valid - themostats his staff replaced were not programmed correctly - improper installation of freon so it leaked back out in one day after they had inspected the work, thermostat flipped back and forth from heat to air because his staff programmed it for gas instead of heatpump, heat strip in unit not connected, charged for a dumpster that was never on site. I don't have to belittle the company the workmanship speaks for itself. I feel he owes me. As I said it is my right to tell as many people about the poor service and the rudeness of Todd Kaminer. You have a F rating on Angie's list and complaints on BBB as well as a poor rating on City search. and quot;Me thinks thoust protests too muchand quot;. I have no personal vendeta - it is what it is and the customer IS ALWAYS RIGHT - unless you can render a solution - you will continue to get poor feedback when someone needs a reference for Hand A - you are the owner and you pawned your duties off to your employees - they have to stick up for you but I DON'T and you never tried to satisfy my concerns and quot;you simply dropped the service contract and told me not to call again...that is how you decided to rectify the situation ..you never said please but called me evil and you never asked me to remove any comments - the truth is the truth.....you weren't even born in 1956 so don't take credit where the founder gave an honest days work for a honest days pay....rule of 7's still apllies.....as well as my Constitutional right of free speech - I never promised you anything and I have honored my word not to call your office again---