Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Floor Cleaning and Waxing
About us
Homewood Hardwoods is a full service hardwood flooring company that does exemplary work in refinishing, installations, and repairs. We honor the trade. I started many years ago with a 9 year apprenticeship in Asheville, N.C. My learning grounds were 100+ year old homes. We are owner operated and never use subcontractors for our jobs. My crew members are my apprentices. We specialize in commercial grade finishes; the very best products on the market. We have expertise in Oil modified urethane and stains, Swedish finishes, and waterborne finishes. Our machines are on a vacuum system that filters any sanding dust down to 2 microns. In short, we are the cleanest, care the most about your floors, maintain the highest work ethic and standards, and provide our clients with the most potential and durability for their hardwood floors. All work is guaranteed. Call today to set up an onsite appointment. Thank you very much and we look forward to working with you. Sincerely, Johnny Homewood HOMEWOOD HARDWOODS (803) 727-5210 www.homewoodhardwoods.com
Business highlights
25 years of trusted experience
Services we offer
Licensed, bonded, and fully insured. Hardwood flooring installation, refinishing & repair work of all hardwood flooring (domestics and exotics). Low VOC Finishes/low in toxicity, use of vacuum system sanding, and impeccable detailed refinishing. 100% CUSTOMER SATISFACTION. All work is guaranteed.
Services we don't offer
We do not work with any laminate material. We specialize in solid hardwood flooring.
Description of Work: A 70 year old oak floor in a large room (appr. 200 sq. ft) had been covered by linoleum for at least 50 years; linoleum had been attached with thick black adhesive; in addition, the floor had been extended using pine boards that had warped. Mr. Homewood stripped the old material, replaced the pine with new oak, and refinished both for consistency with oak flooring elsewhere in the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Jeffrey Z.
06/2017
5.0
flooring contractor, hardwood floor
 + 0 more
Everyone wants to get the best possible bang for their buck, you don't really know how things are going to work out until you take the plunge. My wife and I had a really good feeling about Johnny and we were right, besides being good at what he does he is a fun guy to have in your home, very personable and responsible very professional. The floors look amazing, Johnny matched the color to the existing wood floors perfectly. I highly recommend Homewood Hardwoods .
Description of Work: We removed the carpet in our Master Bedroom and 2 large closets, had hard wood floors installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,800
Response from Homewood Hardwoods
Thanks [Member Name Removed] and [Member Name Removed], it has been a pleasure working with you. We appreciate the work and don't hesitate to contact me in the future with any hardwood flooring needs. I look forward to seeing you again. Enjoy your new floors! Take care.
Roberta S.
06/2017
5.0
hardwood floor
 + -1 more
Services to be preformed end of July.
Description of Work: Hardwood floors installed and refinished
Rating Category
Rating out of 5
Yes, I recommend this pro
marcus H.
06/2017
5.0
hardwood floor
 + -1 more
This is absolutely the BEST contractor I have ever used for anything! Did exactly what he said, when he said he would do it. He is a true "craftsman" in a pool with many "hacks". I cannot imagine how it could have turned out any better. Absolutely beautiful work! On top of it all, Johnny is a fabulous human being... I would much rather he come and visit for a few days than some of my relatives!
Description of Work: tore up carpet, installed Hardwood floor and had to tie in/match color with 10 year old flooring, apply stains & multiple coats of finish, trim room out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Homewood Hardwoods
Much appreciated [Member Name Removed], and it was a pleasure transforming our home. I hope you and [Member Name Removed] enjoy your new floors. Enjoy the Summer and hope to see you guys again. Thank you!
Brandon B.
02/2017
5.0
hardwood floor
 + -1 more
Excellent. Expensive yes, but high quality work. Johnny went above and beyond. Recommend without reservation
Description of Work: Hardwood floor refinishing
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Homewood Hardwoods
Thank you very much. It was truly an honor to restore the original hardwood flooring in your historic home. To be an integral part of your late 1700's home is priceless. It brings me back to my apprentice days and restores the love I have of this arduous craft and trade. Thanks for allowing me to be a part. And don't hesitate to contact me in the future with any hardwood flooring needs. Thanks again!
Adam L.
02/2017
5.0
hardwood floor
 + -1 more
Johnny and his crew arrived on-time as promised and completed the work with alacrity. As he planned, they finished with the old floor removal and installation of the new subflooring on the first day; the second day, they completed installation of the flooring and installed transitions at the thresholds to the other rooms. The room looks awesome and I'm very impressed with the transitions Johnny made from scrap pieces of the flooring - great touch! I've already recommended Johnny to friends, neighbors, and co-workers.
Description of Work: Remove carpet, padding, and subfloor from den; replace with new subfloor and install new flooring and transitions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Response from Homewood Hardwoods
Excellent [Member Name Removed], and thanks again for the work. It is the best feeling to leave a job and know that our work will be truly enjoyed for years to come. It was a pleasure working with you and your family. Take care. Johnny Homewood
Ed G.
11/2016
5.0
hardwood floor
 + -1 more
Outstanding. A true professional. Would definitely hire again if the need arises. Always on time. Very thorough Detailed explanation of work ...no surprises.
Description of Work: Installation of hardwood floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Homewood Hardwoods
Thank you guys! It was a real pleasure transforming your home. We appreciate your business and certainly Home you enjoy your home even more with the addition of new hardwood flooring. Don't hesitate to contact us in the future with any hardwood flooring needs. Thanks again! Johnny Homewood
David S.
11/2016
5.0
hardwood floor
 + -1 more
Great. Proprietor explained every step of the process, the overall timeline, and the arrival times. All steps were completed timely or I was notified that he would be late. Very professional.
Description of Work: One bedroom
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Homewood Hardwoods
Thanks again [Member Name Removed] for the work. Im glad we were able to get your guest room ready for your visitors in time. Let me know if you need anything else pertaining to hardwood floors. Thanks! Johnny Homewood
Laura M.
08/2016
5.0
hardwood floor
 + -1 more
Amazing! We worked with Johnny from across the US and he got the work done as promised, on time, and within quoted cost. Very professional and fabulous results!
Description of Work: Remove old carpets and replace with hardwood floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15
Response from Homewood Hardwoods
Thanks so much! It was a pleasure completely transforming your new home. We appreciate the work and hope you guys are thoroughly enjoying your new hardwood floors. Thank you!
Shannon K.
07/2016
5.0
hardwood floor
 + -1 more
TWO WORDS, ARTIST AND PROFESIONAL! Found Homewoods Hardwoods through Angie's list and we are so happy we went with them. Johnny met with us same day we called him and sent us an estimate less than 48 hours later. Johnny worked around our schedule, started job the date he promised and finished one day earlier than promised. Johnny and Kahn are a pleasure to work with ... thanks to them we have gorgeous hardwood floors in our home. We shopped around and talked to all the top rated companies and not only was Johnny the most pleasant professional to work with but he was also the best price for the high quality work he offers. I have not seen a more dedicated artisan who love to create spectacular floors.
Description of Work: Removed carpet and install hardwood floors on aprox 3000 SQF of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Response from Homewood Hardwoods
Excellent! And you guys are the best people to work with; those who truly appreciate craftsmanship. We try to do the best work that we possibly can on each job. And it feels so right when others pay notice. It was a pleasure meeting you "3" and hope to see you again in the future. Enjoy!
Phillippe T.
01/2016
5.0
flooring contractor, hardwood floor
 + 0 more
The work done by Johnny and his assistant Kam was nothing short of outstanding. This is the second time I have used his services. The first was putting down almost 1,000 SF of prefinished hardwood in the main area of the house. This time it was the hallway and the landing at the bottom of the FROG. His work is outstanding and his attention to detail is second to none. He is very easy to work with and will listen to any concerns or ideas you have in reference to your project. His cost is a little higher than others, but you get what you pay for and in this case you are getting the best. Our initial plan was to do the main area of the house and the hallway and leaving carper in the 3 bedrooms, but after seeing the hallway we are now looking at doing the hardwood in all 3 bedrooms. Any yes Johnny will get the call. I am and have always been very skeptical about hiring people to do work in my house, Johnny came on a recommendation from a friend and I can tell you that hiring him to do our floors was one of the best moves we have made. Looking forward to dealing with him again. Thanks Johnny.
Description of Work: Put down prefinished hardwood floor in the hallway, landing to the FROG and closet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Homewood Hardwoods
Once again, a real pleasure doing good work for good people. Thanks for the work and feel free to contact us with any future installation needs. Enjoy your home with your beautiful new hardwood floors!
This project went smoothly from the beginning to the beautiful end. Johnny Homewod was a pleasure to work with. He came when he said he would and worked all day, every day until the job was finished. He did everything agreed on and went the extra mile to fit and finish everything into the existing tile and doorways beautifully. He cleaned up and left everything neat. I would highly recommend him to anyone needing wood floors.
Description of Work: Torn out and removed existing parquet, particle board, and carpet. Installed and finished new red oak flooring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Response from Homewood Hardwoods
Thank you, and what a transformation your project was! We are so happy to be a part of the integral renovations of your new home. Thanks again for the work and enjoy!
Marie D.
10/2015
5.0
flooring contractor, hardwood floor
 + 0 more
I found Homewood Hardwoods on Angie's one evening and called the number thinking I was leaving a message that would be picked up the next business day. Within moments Johnny returned my call, and he was actually able to meet me for a walkthrough that evening. He explained a couple of options that were available for my floors and answered any and every question I asked about each option. In a short time he sent me a quote. The Swedish finish is more expensive than the polyurethane that so many others use, but it's a top shelf finish, 5 coats are applied as opposed to 3 which makes it more durable, so I decided to go with it. I needed to have the work completed by a specific date but not start until after a specific date, and Johnny was very accommodating. The job started and finished precisely when I needed it to. The finished result exceeded by expectations and is worth every penny. My floors are gorgeous. I had no idea they could look so good. The entire time Johnny was in regular contact with me and even sent photos of the progress to me. I highly recommend Homewood Hardwoods to anyone who has hardwoods that need some TLC.
Description of Work: Stained and refinished worn out hardwoods in an older house I recently purchased. Installed and stained quarter round throughout the house and removed the numerous cable/telephone cords coming through the floors throughout the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from Homewood Hardwoods
Thank you for the work and the opportunity to transform your original hardwood flooring. It really livened up your new home! Enjoy!
TERRY & BETSY D.
06/2015
5.0
hardwood floor
 + -1 more
I found Homewood Hardwoods (Johnny) on Angie's List and sent an inquiry one evening. Almost immediately I got a response and was able to set up an appointment for Johnny to assess my floor and provide an estimate. As promised, he provided the proposal that evening and we agreed on a day to start the work. Johnny arrived when he said he would and worked by himself for three very long days and got the floor finished. Throughout the process Johnny asked about the details of the stain color, the shoe moldings etc. He clearly when out of his way to make sure I got what I wanted. I am extremely pleased with all aspects of the job, plus Johnny was a pleasure to work with and a really nice guy. I would gladly recommend him to anyone needing to have the floors redone. He is a craftsman that obviously takes pride in the work he does.
Description of Work: Sanded and refinished my kitchen floor after a dishwasher leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Homewood Hardwoods
Truly a pleasure working for another craftsman as yourself. I thank you for the work, kind words, and willingness to keep the older homes fresh and new. These are worthy efforts. Thanks again and feel free to contact me with any future hardwood flooring needs. Take care.
Ismael V.
02/2015
5.0
flooring contractor, hardwood floor
 + 0 more
About 7 months ago I called some folks to replace some carpet on my stairs and hallway leading to some bedrooms with hardwood floor. Along with the hardwood installation they were also replacing some stairs on my porch. I was already nervous about calling anyone to do any work for me due to bad past experiences and rightly so. They were a disaster! I figured I would cut my losses and I pulled them off the job before they started the finishing on the floor. I was lucky enough to find Johnny, of Homewood Hardwoods. He took the time to answer all my questions. He was professional in every meaning of the word. The most impressive quality that I saw was how you could just tell that the man loves what he does and takes pride in his work. The work that he did required that my family and I not be in the home. He indicated that at the most the work would take 3 days. He finished in 2!! When I came home for the first time I was able to only see the stairs as the finish was still drying but when I finally got to see the hallway I was blown away. My experience with the company was top notch and I would certainly recommend him to anyone that is looking for honesty and superb craftsmanship. For 7 months when I looked at that floor, home didn't feel like home. Thank you so much Johnny of Homewood Hardwood for giving me back my home.
Description of Work: Sanding, staining and finishing a hardwood flooring project.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Homewood Hardwoods
Thanks again. We are pleased you chose us for your hardwood flooring needs. And it was a pleasure showing you the full potential of your recent hardwood renovations.Take care.
Debra G.
10/2014
5.0
flooring contractor, hardwood floor
 + 0 more
Johnny Homewood was very professional, responsive, and provided us with the options, from completely refinishing the existing floors to installing new flooring to simply adding a new finish to the floors, which was the option we chose. He gave the floors a light sanding and used a low VOC epoxy product, which left very little odor. He did an excellent job, and the floors look great.
Description of Work: light sanding of existing hardwood followed by new epoxy coat
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Homewood Hardwoods
Thanks again for the work and the nice review. And welcome back to a South Carolina! All your hard work has really enhanced your new home. I'm glad to be a part. Thank you and feel free to contact me with any future hardwood floor my needs. Take care. Johnny Homewood
Cynthia V.
09/2014
5.0
flooring contractor, hardwood floor
 + 0 more
We are so grateful that we found Johnny Homewood on Angie's List. After reading several reviews, we sent him an e-mail requesting an estimate on our hardwood floors. He immediately called us back, made an appointment to look at our floors and then did the most amazing job. Our floors are beautiful!! It is obvious he takes great pride in his work. He is more of an artist, and his work is more than a job, it is his passion. He is honest, dependable and was a joy to have in our home. Our floors had been refinished several years ago, they were discolored, rough and poorly done. We don't remember who did them last time but we were told they had to be a light color which we never liked. To make things worse, the sun reacted with the previous finish to create an orange tint and we had distinct lines where the rugs were. We had an idea of the color we wanted but no actual samples on the red oak. Johnny looked at our furniture and listened to what we were saying. He pointed to a clock in our living room and we agreed that it was the color we were after. He mixed the stain - never uses premixed colors. It came out perfect. We had no idea what was possible. Our floors are now beautiful! We never imagined that they could look so good. It is hard to describe just how happy we are and what a wonderful experience this has been. Thank you Johnny for renewing our faith in contractors. We are so used to people not doing what they say they will do, not being dependable and doing sub par work.
Description of Work: Installed new 3/4"oak wood floor in family room. Sanded stained and finished new and 15 year old floor in living room, dining room, hallways, pantry, coat closet & 1/2 bath.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,200
Response from Homewood Hardwoods
Thanks. It is a real pleasure working for such kind and appreciative people. All of the work we do is so detail oriented and it feels good to see clients learning about, and living with what is possible with hardwood flooring. Thanks again and feel free to contact me anytime for future projects. Enjoy your newly transformed home! Take care.
Rebecca W.
08/2014
5.0
hardwood floor
 + -1 more
Johnny was prompt and professional throughout the entire process, from quote to completion. We are military and we scheduled the work to be done once we moved out, so Johnny provided pictures and detailed emails to keep us informed while the work was being done. He started on time and finished on time, which was critical as we had renters scheduled to move in upon completion. We were able to make the trip back to the house to see the finished product and the floors looked great! We would highly recommend Johnny because of his competitive pricing and customer service. We couldn't be happier!
Description of Work: Sand and refinish entire first floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Response from Homewood Hardwoods
Thanks so much for the work and I'm very happy you are pleased. Feel free to contact me with any future hardwood flooring needs. Johnny Homewood
Richard B.
07/2014
5.0
flooring contractor, hardwood floor
 + 0 more
Johnny and his team were nothing short of incredible. Never in my life of home ownership have I ever dealt with a vendor, contractor, or craftsman that went so far above and beyond to help make our home perfect. We were initially a bit concerned with the entire process of doing our floors because we had existing hardwoods in half of the bottom floor and were looking to add new floors to the remainder of the two-story house. It was a big project and we were sure that there would be some obvious differences in the new floor versus the older refinished floor. Boy, were we wrong and wonderfully surprised! Johnny made our floor look like a million bucks! The old floors were sanded down and refinished (in a lighter shade than the originals) and matched the newly installed and stained oaks absolutely perfectly! We were quite literally unable to tell the difference - and keep in mind, these are floors that were installed easily 10-15 years apart from one another. Simply amazing. To say that Johnny is a skilled craftsman is an understatement. He took floors that were in less-than-desirable shape and made them sparkle. you can tell by his passion and attention to detail that he cares about his work and the end result - and that shows here at our home. I?m not sure I could say the same thing about some of the other vendors we had out to the house. His estimate was by far the most thorough and detailed and he did exactly what he said he?d do, when he said he?d do it. He also put up with the additional curveball of having to work around some painters that were also in the house on a separate project and his team was incredibly flexible in doing so. After getting at least 5 or 6 estimates for this massive project, scouring Angie?s List reviews, and weighing all our options; going with Homewood Hardwoods was the obvious choice. His prices were competitive and his reputation speaks for itself. After seeing the completed work, there?s no doubt in my mind that we made the right decision and would do so again in a heartbeat. If you?re thinking about taking the time, money, resources, and effort to undertake such a vital home improvement project; it would certainly behoove you to give Johnny Homewood a call. Thanks Johnny!
Description of Work: Refinished existing old floors; installed and stained new floors in remainder of house to match
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Homewood Hardwoods
Thanks again and we were pleased with the final results as well. Your home looks as it should have from the beginning. Feel free to contact me with any future hardwood flooring needs. Take care. Johnny Homewood
Had to take over from another contractor who did live up to his bargain. He had to make sure subflooring had been installed properly by former contractor. After that was all setlled hereplaced all the wood in kitchen and storage area of kitchen. Stained wood to match two other adjoining rooms that touched at the doors. Everything was done beautifully and professionally. Would definitely recommend his services. Even assisted when we ran into issues with large refrigerator that had to be moved.
Description of Work: Replaced hardwood kitchen floor damaged by water leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,250
Response from Homewood Hardwoods
Happy to help you guys out in a difficult situation. It is a pleasure doing good work for good people. Take care. Johnny Homewood
mary jane G.
06/2014
5.0
hardwood floor
 + -1 more
We gutted and expanded our kitchen by taking down walls to the in the above areas. This was not a easy fix as the walls were in different areas and not in alignment. One cannot tell where the wood was replaced. Johnny sanded and refinished all the hardwood in the above areas. The floors look beautiful. I would not hesitate to use him again. Johnny has done a great job and is a true professional. My floors look wonderful and have gotten many compliments on them. I would not hesitate to use him again
Description of Work: Johnny repaired, replaced, and refinished hardwood on existing hardwood floors in the dining room, living room and foyer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Response from Homewood Hardwoods
Thanks again for the work and feel free to contact me with any future hardwood flooring needs. Take care. Johnny homewood
Lynelle R.
05/2014
5.0
flooring contractor, hardwood floor
 + 0 more
Johnny was prompt and responsive to all communications. He provided a detailed written estimate of the work and the estimated price of the project. He was easy to work with, and very professional. The flooring looks absolutely beautiful--we have already had unsolicited compliments on the flooring from a roofer we are hiring to fix our exterior. Johnny was able to minimize a lot of the imperfections that were in the wood, and really made the floor look amazing. The only drawback was that some of the staining of the stairs was uneven--not super noticeable, but it is there. Also, some of the paint came off when he removed the moldings, so now we will need to repaint some areas to fix the imperfections. Overall, though, he did an excellent job, and we will plan to hire him again to install our hardwoods upstairs.
Description of Work: Provider sanded and stained hardwood flooring on almost the entire first floor of the home. We had a lighter oak finish, and wanted to stain the floors a darker color, after which we plan to pull up the carpet upstairs and do hardwood there as well.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
Response from Homewood Hardwoods
Thanks again for the work and I was pleased with the color results as well. It really brought another degree of elegance to your home. Take care. Johnny homewood
Jerry S.
04/2014
5.0
flooring contractor, hardwood floor
 + 0 more
This was the most enjoyable transaction I have ever been involved in. Johnny was knowledgable about the process and very prompt returning my calls. He was able to do the job with very little lead time and finished the job in less time than was quoted. We just bought a house built in 1976 and the floors had never been redone. It was a rental for a period of time and as such the tennants did not take care of the floors. There were numerous deep long scratches throughout the house as well as multple pet stains. At first I thought the floors were unsalvagable, but Johnny assurred me they would turn out fine. He guided us on the stain color that would work the best with the current condition of the floor. The floors turned out way better than we ever expected. Almost all of the deep scratches completely disappeared and those that remained are much less noticable. All but one of the pet stains were removed. I called Johnny after the job was complete as a portion of a room didn't have the same flawless shine as the rest of the house, and he informed me that it was due to a pet stain that had been there for a long time. He gave me options for what could be done. It isn't very noticable except compaired with the rest of the quality of the new floors. We will be installing hardwoods in our den in the future and as long as Johnny is still around, he will definately be doing it. Great job, highly recommended and WILL do business with him again in the future.
Description of Work: Johnny sanded and stained hardwoods throughout the entire house. Approximate area of 1200 ft2.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
Response from Homewood Hardwoods
Thank you very much. It is always a challenge to work with older floors that have not been maintained. I believe we got the very best from your hardwood flooring. Thanks again and it was a pleasure to work with you guys. Take care. Johnny Homewood
Lisa W.
04/2014
1.0
hardwood floor
 + -1 more
Johnny was very quick to respond to my call. Very flexible and was competitive with his pricing. I had requested an ebony finish which he had included in the wriiten quote. On the day the work was supposed to begin, he informed my husband that I did not mention the ebony color and was somewhat confused as to what we had agreed upon. After establishing that the ebony color was desired he proceeded to work quickly and was done with the job within days. I proceeded to pay and then check out the work and was very unhappy with his work. The stain was applied in a very sloppy manner, so much so that friends looked at the work and thought we had done it ourselves. I had brought this to Johnny's attention and he was unwilling to fix it and now I am stuck with a floor that we paid good money for that looks awful! I am not one to complain, but this is ridiculous! I think he may do good work with clear coats or lighter stains but there was definitly an unwillingness to do the ebony and now I know why. I had used Angis's list prior to employing Johnny and am very disappointed.
Description of Work: Sand and stain hardwood floors
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$3,200
Response from Homewood Hardwoods
This is a real surprise to read. I feel quite disturbed as my understanding of this relationship was completely different. Mrs. [removed member name] told me she was very happy with her newly stained ebony floors with a satin finish. She was curious about 2 marks in her bedroom. I promptly returned when notified and observed that there were 2 spots a slight bit darker, on a nearly black floor in her bedroom. Morning sunlight was hitting directly on the two spots and I immediately understood that these were swipe marks left as I was backing out of the room during the staining process. The wet floor and the direct sunlight caused a glare and two minor areas were slightly darker. I described all of this too Mrs. [removed member name] and told her that over about 60 days, the color would harmonize a bit more and that it would not be worth removing the 5 coat system to reapply stain only in her bedroom. These small swipes were barely visible and invisible in direct light. But I certainly wanted to make sure she was pleased and she told me that she was. There were no other issues mentioned. Initially, the contract was changed by Mrs. [removed member name] without notice or consent. I asked her about the shoe molding that I had already purchased and was going to finish as the flooring and install. She said they were going to save the money and try to do this portion themselves. Yet, she never offered this deviation to the agreement until I was about to do the molding myself. But even without the notice and frustration of planning the schedule to do all of the work contracted, I was okay to let her do things her way. But something that I do not do is move furniture. And I mention this to all of my clients at the beginning so that they can prepare with having their home packed up for floor refinishing. And because they gouged the floors upon taking out their refrigerator, I recommended to Mrs. [removed member name] a process that would ensure she not damage her newly refinished floors when moving her refrigerator back into the kitchen. Her husband asked me later if I could put the refrigerator back for her as he would be out of town during her move in and she had no one to help her. I stated that I was uncomfortable with this and that they should simply hire a moving company to do it. After more inquiries and what I felt like pressuring, I agreed to bring plywood to protect her new floors and proceeded to move her appliance across her kitchen floors. No issues whatsoever. After that, I checked once more about her happiness with her new floors and she said she was very pleased. I left feeling good about helping another client achieve what I thought they had envisioned for their home. I have not given any other thoughts or had any hesitation in knowing that another customer was pleased. Even more so because she told me so. Not until I read this rather nasty review. It seems an unfair account of how things actually happened, were performed, and spoken about in person. I can only hope that in time Mrs. [removed member name] will see how good her floors are and that they are very much what she described she wanted. Good luck.
Karen V.
02/2014
5.0
flooring contractor, hardwood floor
 + 0 more
He's great. He responded to my phone call quickly and came to give me an estimate almost immediately. He was able to schedule my work between two other larger jobs so it was all done within a week. He made the stairs beautiful. He did a great job.
Description of Work: I used Homewood Hardwoods to refinish stairs that were not of good quality.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Homewood Hardwoods
We do appreciate the work and always try to give you the very best from your hardwood flooring. Thanks again and take care. Johnny Homewood
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Floor Cleaning and Waxing
FAQ
Homewood Hardwoods is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Homewood Hardwoods accepts the following forms of payment: Check,PayPal
No, Homewood Hardwoods does not offer a senior discount.
No, Homewood Hardwoods does not offer emergency services.
Yes, Homewood Hardwoods offers warranties.
Homewood Hardwoods offers the following services: Licensed, bonded, and fully insured. Hardwood flooring installation, refinishing & repair work of all hardwood flooring (domestics and exotics). Low VOC Finishes/low in toxicity, use of vacuum system sanding, and impeccable detailed refinishing. 100% CUSTOMER SATISFACTION. All work is guaranteed.
We do not work with any laminate material. We specialize in solid hardwood flooring.