Heaven's Best Carpet Cleaning

The quality of the work was excellent. This was the 2nd time we've used the company and were pleased with the work both times. This time there was one concern -- we had originally scheduled a date for cleaning and moved a lot of furniture to be ready and get the maximum amount of carpet cleaned. Charles called 5 minutes before the scheduled time to let us know he was sick and could not clean the carpet that day. We understand things come up -- but if we had had even 30 minutes of notice it would have saved us some backstrain.

This is an excellent company that was highly responsive to my request. They did an excellent job for a very reasonable price, and were extremely professional. I highly recommend them.

Charles explained the services and what would be included, mesurements and total cost. The finished product was excellent. He called later in the evening to ask about our opinion of the job and thank us for the business.

They did a fabulous job. We had to reschedule because my wife was in the hospital and he was real nice about it. He seemed very concerned. When we called to reschedule he came right out. We have used other companies and you couldn't tell a difference. With this guy you could definitely tell a difference. The carpet was cleaner than it has ever been before. We were very satisfied with the price for the amount of work that he did. We had shopped around. He was very professional.

the owner called me back to book the appointment. explained to me how their carpet cleaning was different from others upon my asking. the employee arrived. i had to leave but i felt 100% comfortable leaving him here to finish the work. they did an excellent job!

They were very good, they did what they said they would do. We were pleased with the job. The only negative was that we felt the price was a little to high.

Carpets looked great = clean and fresh. All spots removed. Dog had been sick and there were several problem areas so I was very pleased to have them gone!

Great results!!!

This was a very good experience for me. Charles arrived a few minutes early and was very professional. This was the most thorough cleaning we have ever had. His attention to detail assured we were extremely pleased. I will definitely keep his number for the next time we need our carpet cleaned and will recommend him to others.

They came quickly. The person who came did not have much experience. He did ok and I was fine with the job he did; however, I am not sure if I will use them again in the future.

I will use this company again and have already recommended it to a friend. I just moved to Chapin, SC and bought a house. I wanted the carpeting cleaned before my furniture arrived. I used Angie's List to see about local companies and Heaven's Best had the most reports and they were all favorable. I called and an appointment was set up for me within a couple of days. The owner responded, on time, and did the work. There were no problems and I was very pleased with the results and the price (I also received an "Angie's List discount of 15%). When my furniture arrives, I will be calling the company back to clean some furniture.

They were very nice people and a pleasure to work with. An excellent experience all round.

They are very professional and do a very good job.

The owner came earlier in August, measured the rooms, couch, stair steps and gave me an estimate. I thought it was fair and we set up a date. Later I called and changed the date to a day earlier. On the due date, he forgot it and I had to call to see what happened. He apologized and arrived about an hour and a half late. Also, when he measured, he did not ask me about the small throw rugs or give me an estimate. So I just assumed they went with the room. (I had to pay extra for them.) Other than these minor snafus, I was pleased.

It went well. The person doing the shampoo was right on time. Very courteous.

15 minutes before the scheduled appointment time I recieived a call and was told the technician would be there about 15 minutes after the appointment. I was asked if that would be okay. I stated yes. Louis, the technician arrive at that time. He was very courteous and gave me an estimate to clean the areas. I had previously measured and his quote was well below mine. Louis asked if there was any stains or trouble areas and I showed him. He then vacuumed the entire area. Once completed he sprayed the living room and then brought in his scrubber. It is a buffer however he uses a scubbing pad. Once completed he went to the other room and hallway. upon completion he raked the carpets he had cleaned. Many of the stains that I had previously tried to get out over the past few years, without success, came out when he did the cleaning. Louis left everything clean and fresh smelling and was a pleasure to have in my house while he cleaned our carpets.

It went very well. They arrived promptly and worked efficiently. We had a lot of pet stains and almost all of them came up.

It went great! The man was very friendly, did an excellent job, and cleaned up after himself. The best thing was that he didn't have to drag any hoses from the van and leave the door open. It was all done with a vacuum cleaner, a buffer, and a special carpet rake. Their method works exceptionally well, dries quickly, and is very affordable.

I tried to email them through their website for a quote. I did not get any response, so I called and they were very responsive from the call. Lewis was the service technician (he is the assistant manager). He came in and measured the square footage for the cleaning with a rolling measurer. Heaven's Best charges .22 a square foot for cleaning. He was just there for the estimate, but we decided to use them on the spot. Heaven's Best uses a "low moisture" method. Their method basically works this way: They come in and vacuum the carpets with a good vacuum. Then they spray the carpet with some cleaner and let it penetrate the carpet. They then take what looks like a buffer and work the carpets over really good. The carpet dries really quickly (within thirty minutes to an hour). To complete the process they go over it with a rake that fluffs up the carpet. I am really impressed with the end results of their cleaning method. The carpet is more responsive to vacuum cleaning and really does just look better. They were able to get out all stains except one: a urine stain from a cat that was only discovered when we moved some furniture. Overall, I'd recommend them: good cleaning and very good customer service.

They were able to send a technician within 2 days, who arrived exactly when they said he would be there. He was courteous, careful, and thorough. He measured everything and explained their pricing to me. I have pets and I asked if the cleaners they use would be harmful to the pets. He told me they are not harmful and that there would not even be an odor, and there was no odor. I am very happy with the job he did. I have used other companies in the past that charged less, but I recommend Heaven's Best for their care and the great job they do.

Very well. Owner is professional, knows his stuff, personable, and explains how the process would help; in this case, pull out any dander, cat hairs, etc. from previous owner. Reasonably priced, punctual, good to work with someone who enjoys their work and provides good service.

Stains removed, completed quickly.

I have used Heaven's Best over the years. They are very good and I have been very happy with them.