Reviews
3.03 Reviews
Showing 1-3 of 3 reviews
kathryn B.
03/2013
appliance sales
+ -1 moreIt did not go well at all. The first time it was delivered, it was not the right size, so I had to go back in. I was treated very poorly by the salesman that was there. I asked for my money back, the manager came over, and we talked. This has been going on for a month and I am just now getting it delivered. They kept telling me that it was going to be delivered the next week and then I would get a call saying that it never showed up. Their automated system would call me and tell me that it was going to be delivered. I would sit around all day waiting and then I would call and they would tell me that the side vent for the dryer was not in. they finally delivered it yesterday and when the gentleman was getting ready to leave water started to flood my pantry. One of the hoses had come undone. So, I had to have them come back out and the gentleman was not happy about that, was rude, and said that it was left over from the installation. When I went into the store and told them about it, they asked if I could be home in twenty minutes, we will meet you in twenty minutes and told them no because I live 45 minutes away. I got here and waited an hour before they even showed up. Someone had told the drivers to go back to the store. I told them that they had failed in all areas of communication. The manager did take a couple of hundred dollars off and did make special arrangements for delivery. They did good on price. They had people who were responsive and people who just did not care. They were professional and just did not get it done. I would never use them again in my lifetime.
Description of Work: I just purchased a washer and dryer from H H Gregg Appliances. I had it delivered yesterday.
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$2,000
Joe A.
12/2012
appliance sales
+ -1 moreI would never purchase HH Gregg's extended warrantee again.
Description of Work: In early 2010, my late wife and I purchased a BOSCH washer and dryer set. Instead of going with the manufacturer's warrantees, e we went with the store's extended warrantee. Big mistake. We kept having problems with the washer. About every 5th load, when the washer would get down to about 32 minutes, it would automatically recycle to about an hour and a half. We called them about it on 3 or 4 times for the same problem. They had us call there contractor repair service (Appliance Doctor). The kept saying we were using too much detergent. We had gotten to the point of using almost none. On the 4th call, the service repair man called and stated since he noticed that he saw we called for the same problem a number of times, he would order some parts for the machine. It has been about 2 years since that call and I am still waiting. There was never a problem with the washer. If you go to purchase something for them and they get pushy with their store warrantee, pack checkbook, cash, or credit card, run or walk out of the store as fast possible.
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Yes, I recommend this pro
Mike R.
02/2012
appliance sales
+ -1 moreWe went to H H Gregg Appliances and bought a new appliance. Within days they came out and installed the appliance. They did a very professional job.
Description of Work: H H Gregg Appliances sold us an appliance. They came out to instal it.
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Yes, I recommend this pro
$1,000
Contact information
230 FORUM DR, Columbia, SC 29229
Licensing
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Service Categories
Appliance Sales and Installation
FAQ
H H GREGG APPLIANCES is currently rated 3 overall out of 5.
No, H H GREGG APPLIANCES does not offer free project estimates.
No, H H GREGG APPLIANCES does not offer eco-friendly accreditations.
No, H H GREGG APPLIANCES does not offer a senior discount.
No, H H GREGG APPLIANCES does not offer emergency services.
No, H H GREGG APPLIANCES does not offer warranties.
Contact information
230 FORUM DR, Columbia, SC 29229